Equium L40 very slow and Windows Defender found a trojan

Wondering if you could help me with a situation.
Turned my laptop on and Windows Defender found a trojan so I selected delete all. Then it happened 5 mins later and I pressed delete all again.
Later on my internet went incredibly slow and often freezing up.
Opening files and folders often locked up but I could still click on the Red X although it took about 30 seconds to close it after I clicked the X.
I am now getting random pop ups even when not on the internet.
Do you have any suggestions?
Thanks.

Hi Pearlescent, in my opinion I suggest you to remove Virgin PCGuard because even though this is a legitimate program it does not provide excellent virus-scanning tools or protection. I recommend either AVG Antivirus Free, Avast! Home Edition or Avira Antivir. Any one of these antiviruses are a good choice and provide good protection for free. I would also recommend download Spybot! Search and Destroy for it is an excellent anti-spyware application and can be used alongside Ad-Aware. I use AVG Internet Security and it works wonders. Of course it is your choice and not mine to let you use these programs but it is just a tip. If you want to download one of these antiviruses, I suggest going to www.download.com

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Equium A60 very slow with Windows XP SP 2

This Toshiba unit boots very very slow it takes ages to getit booted yes got a software firewall installed but it can't be correct that it takes really ages to boot a laptop like this one. I have searced here for some updates but I have not really found anything. Is there any known issue with windows xp and sp 2 for this laptop?
Do you have any adviecs?
Regards
Matts

The Windows SP2 pre installed is the problem... I have an Equiumn A60, when I bought I noticed it takes too much time to load the windows xp.. so I formatted the hard disk and I've installed the Windows XP professional SP1, now it's two times faster to load and operate than before...
Try to install another windows, professional and SP1 You'll see the diference, and do not worry about the drivers , the windows installs all the drivers itself...
sorry for my english guys
[Edited by: admin]

Windows running very slow and doesnt shut down peoperly

I have to manually press the on/Off button to shut off the computer.
also everything seems to load very slow including windows when I start up my computer.
Is there some free software out there that I can download that might help fix my issue or maybe something I can try to help speed up my computer. I have already run Malwarebytes Anti-Malware / SUPERAntiSpyware Free Edition / disc cleanup /defrag.
"Thanks so much for your help " Butch
WBA

You should repost your problem in the more appropriate Windows Community forums here...
http://answers.microsoft.com/en-us/windows/forum/performance
Noel Paton | Nil Carborundum Illegitemi
CrashFixPC |
The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

WebDav Very Slow on Windows 7 Pro

Environment:
Hosted SharePoint 2010
Two laptops on a Windows Domain: 1) Windows 7 Pro 32-bit & IE11 and 2) Windows 7 Pro 64-bit & IE11.
Problem:
WebDAV is VERY slow on Windows 7 only. When using WebDAV on Windows 8 or using the web portal (browser), file uploads are very fast. We've performed extensive testing as follows with no success.
Installed or confirmed SP1 was installed
Disabled "Automatic Detect Settings" within Internet Options -> Connections -> LAN Settings.
Forced port 443 within URL upon mapping a drive (ex. <URL>:443)
Logged in using the local administrator's profile
Detached computer from domain and used the local administrator's profile

Hi Wleblanc,
“WebDAV is VERY slow on Windows 7 only. When using WebDAV on Windows 8 or using the web portal (browser), file uploads are very fast.”
Do you mean only the uploading operation in WebDAV of Windows 7 is slow or the whole WebDav performance is slow ?
Please check this service ”Webclient” from the service control .
I noticed that the process of creating a WebDAV connection is a little different in Windows 7 and Windows 8 .Someone indeed informed the information that this service will affect the WebDAV performance.
Here are links for reference:
Using Windows, how do I use WebDAV to upload files to my Oncourse Resources or Drop Box?(Pay attention to the creating process)
https://kb.iu.edu/d/araf
How to speed up webdav in windows 7 solved for me(Pay attention to
Ahmed Osman`s answer)
https://groups.google.com/forum/#!topic/alfresco-technical-discussion/XF5HTouSnC0
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does
not control these sites and has not tested any software or information found on these sites.
Best regards

Very slow scrolling window thumbnails clips

Very slow scrolling windows with thumbnail clips. The more files in the event, the worse it gets. It is very frustrating. Is in others it is the same? I have MacOookPro i7 early 2011, thunderbolt drives RAID0, 16GB memory, FCPX 10.0.7. After the hardware is decent.
Give some feedback, thank you.
P.S. I might add that this disadvantage are found from version 10.0.0.

You might want to look at either booting from your install dvd (insert, restart and hold 'C' down) and running disk repair from Utilities. Alternatively, and I always suggest any Mac user should have at least one, a 3rd party disk utility like DiskWarrior (there are others) is extremely useful.

When starting Thunderbird to retreive my emails it is very slow and eventually no emails show up. Help

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H Sean,
Welcome to Apple discussion: )
What if anything have you tried or have done to trouble shoot the problem.
Look in your Console, found in the Applications/ Utilities folder for any
clue, check the console.logs & system.logs, for any clues & paste them in a reply post. Look for items that access the net.
Do you do any internet clutter cleaning, using a tool, such as OnyX make sure to get the correct version for 10.3.9 if you do download it.
See Neils User's tip article , on Clearing caches with OnyX
Do you do any Regular Maintenance/General Troubleshooting ?
Go to Home~/Library/Caches/Safari cache folder, and Get info on the size of the Safari cache folder, if it is larger then 5 MB's I would trash the entire Safari cache folder.
~/Library/Safari folder/Icons folder, what is the size of that folder, if more say 2-3MBS, that could slow things down. These are the icons beside every
bookmark & URL , when you trash this folder the Icons will all become default
blue bubbles, the icons will recreate, unless you set the "You -can" Read & Write to Read only, in the "Ownership & Permissions" portion of the "Get info" window. Same is true for the Safari cache folder.
System Preferences-> Accounts-> Start up items, the more items there the more CPU usage the more spinning you may experience, which items do
you have there?
Which version of iTunes are you running, & have you removed the extra files?
Do you have and problems running Disk permissions repair?
Please post back.
Eme'~[)

Macbook works very slow and consumes a lot of battery power when closed

Hi@all
I hope someone of you can help me. My Mac crashed yesterday. I got a warning saying "there was a problem, your Mac will reboot" (I didn't get the exact words because it vanished quite fast and the MacBook rebooted itself). Since then my Mac is working very slow and freezes every few minutes. I looked at the CPU usage but this is always under 25% so there shouldn't be a programm that causes this problem.
In addition:
When I close it, it seems to go to sleep mode normally but is still consuming quite high amounts of battery power and get's warm. When I work with it the temperature stays normal.
I have a MacBook Pro (mid 2012) with 2.5 GHz Intel Core i5 running with Mavericks.
It would be great if someone has an idea what could cause this kind of problems.
Thanks a lot in advance for your suggestions :-)

sternblume,
for the high energy consumption in sleep mode, you could try resetting its System Management Controller.
For the slow working and freezing, you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode.

Here are my Etrecheck results....can anyone help me get my computer faster? Problem description: Computer very slow-.and unresponsive EtreCheck version: 2.1.8 (121) Report generated April 16, 2015 at 10:19:42 AM EDT

Problem description:
Computer very slow….and unresponsive
EtreCheck version: 2.1.8 (121)
Report generated April 16, 2015 at 10:19:42 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,1
    1 2.3 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 412
Video Information: ℹ️
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M - VRAM: 512 MB
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
Disk Information: ℹ️
    APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
            Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Western Digital My Passport 0748 500.07 GB
        EFI (disk3s1) <not mounted> : 210 MB
        My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
    [loaded]    com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
    [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
    [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
    [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
    [loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.gamed.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    6 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.coupons.coupond.plist [Click for support]
    [running]    com.mcafee.menulet.plist [Click for support]
    [running]    com.mcafee.reporter.plist [Click for support]
    [running]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [failed]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [unknown]    com.mcafee.ssm.ScanFactory.plist [Click for support]
    [unknown]    com.mcafee.ssm.ScanManager.plist [Click for support]
    [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    WDSecurityHelper    UNKNOWN (missing value)
    WDSecurityHelper    Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
    WDDriveUtilityHelper    UNKNOWN (missing value)
    WDDriveUtilityHelper    Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Internet Plug-ins: ℹ️
    SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Stamps.com: Version: 1.1.13 [Click for support]
    DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
Safari Extensions: ℹ️
    SiteAdvisor
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
    Destinations:
        My Passport [Local]
        Total size: 499.73 GB
        Total number of backups: 29
        Oldest backup: 2013-05-17 22:06:43 +0000
        Last backup: 2015-03-27 16:16:56 +0000
        Size of backup disk: Too small
            Backup size 499.73 GB < (Disk used 199.33 GB X 3)
Top Processes by CPU: ℹ️
         6%    backupd
         5%    WindowServer
         1%    Google Chrome
         1%    loginwindow
         1%    mtmd
Top Processes by Memory: ℹ️
    289 MB    Google Chrome Helper
    189 MB    Google Chrome
    84 MB    backupd
    78 MB    Mail
    77 MB    Finder
Virtual Memory Information: ℹ️
    17 MB    Free RAM
    1.22 GB    Active RAM
    1.22 GB    Inactive RAM
    996 MB    Wired RAM
    54.55 GB    Page-ins
    1.93 GB    Page-outs
Diagnostics Information: ℹ️
    Apr 14, 2015, 03:11:54 PM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

My MacBook pro is running very slow and unresponsive.

My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
My model has 4 gb ram.

Things That Can Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Cover flow is very slow and crashes on iOS 5 or is it just my iPod Touch?

Basically, everytime I use cover flow on my music and scroll around it laggs and crashes. The simple solution is to not use it I know but I'm just wondering if you guys are having the same problem.

Same here on my 3GS. Found that restoring a second time the phone helps,no more crash,but still very slow and freezing,compare to flawless response on previous IOS3-4.
Note that looking at diagnostics reports,it have lot's of "LowMemory" and "awdd" messages with dates corresponding to the times is was using cover flow.
Even outside of cover flow,my 3GS registers lags corresponding "LowMemory" reports quite often.
I enable then sharing to Apple of those diagnostics on the phone,hope they fix this soon!

Premier Elements 4 very slow and frequently crash

Dear Adobe support staff,
I've purchased Adobe Premier Elements 4 several yeard ago for an urgnet job I made.
I didn't use it much because it crashes all the time, and it is very very slow and frustrating. So I've used other software instead.
Needless to say that I was very dissappointed.
Now, I want to give it a second chance. but it stiil keep crashing and still very very slow.
My questions:
1. Why does it crash all the time? is there is a fix for the problem?
2. What kind of Graphics Card or Video Editing Card do you recommend for my system to work relatively normal ?
3. How much will it cost me to upgrade to version 11 ?
My system SPEC:
OS: Microsoft Windows 7 ultimate with SP1 (32bit) .
CPU: INTEL Core2 QUAD cpu Q9550 , 2.83 GHZ with a 4 GB of RAM.
Graphics card: NVIDIA GeForce 9600 GT.
Motherboard: MICRO STAR INTERNATIONAL , MODEL MS-7353 3.0, CHIPSET INTEL X48,
RAM: 4 GB Dual Channel DDR2, 400 MHZ , 512 MB memory.
Please advice.
Sincerely yours,
Shimon Tourgeman.

For the crashing, this FAQ Entry might be useful. It starts with a general PrE checklist, then goes into computer and OS tuneup, and ends with many links on troubleshooting and finding causes: http://forums.adobe.com/thread/792580?tstart=0
As for the GPU, any current video card, with at least 1GB of VRAM, will work well. PrE does not place much of a load on the GPU, but it DOES rely very, very heavily on the video driver. Both nVidia and AMD/ATI issue constant driver updates, with nVidia leading the way at this moment.
Also, while talking about drivers, some users have experienced issues with Win8 drivers. I would wait until SP1 has been released for Win8, before changing to it from Win7. For this reason, I just ordered a new laptop, and specified Win7. As the company, ADK, only builds custom and semi-custom video editing machines, they commented that they will ONLY install Win7 at this time, and have been testing Win8, since the first beta. They do not think that it is yet ready for "prime time."
Good luck,
Hunt
PS - I still use PrE 4.0, but on XP-Pro SP3, and have only crashed it 2-3 times over the years. At least 2 times, it was due to OE on my part. However, my computer is tuned and built for video editing.

Indesign image display is very slow and jerky

good morning
I contacted Adobe Customer Service in Italy because I have big problems with the Creative Suite CS 5.5, in particular with Indesign and in general with the display of images of AI and Acrobat.
As I work with Indesign image display is very slow and jerky. Even with AI and Acrobat work experience is not good, the images are jerky and there are hesitations in the fluidity of view.
The software is installed on windows 7 64bit Utlimate, the workstation is very powerful: Supermicro motherboard, dual Xeon E5620 2.4ghz, 16gb ram, SSD OCZ vertex4, PNY Nvidia Quadro 4000.
The customer service has sent me several tips for email, I have followed all the instructions but I did not get results. In conclusion, when I pointed out that reading on the forums I was not the only one who showed this problem and after discussing about my hardware configuration, they told me that the problem is probably due to the fact that I have two Xeon processors!
In efects had observed that CS 5.5 on my notebook works better, but I never thought about having problems because the PC is powerful. I checked the CPU and GPU when using Indesign and I could see that uses a single CPU, and most "only 1 core"! But of CPUs in the system there are two for a total of 8 cores. Indesign seems to use only 1/8 of the available computing power ... In addition, practically does not use the GPU (only 10-15%).
From the customer service was suggested to disable or remove a processor from the system. All this seems to me incredible. I use the workstation for applications that can take advantage of the power of the machine, should I remove the processor whenever I have to use CS 5.5? If things are this way I'm thinking of asking if Adobe buy me a PC with a single processor only for use with CS 5.5 ...
Thank you.

Interesting idea, I'll investigate in this direction, I should try to make a mirror of the ssd on a traditional hard drive, exchange them and see if the situation changes. It must, however, be a further factor in the eventual bad combination hardware ... on my laptop I have: windows 7 x64, intel core i7 processor, 16gb of ram, nvidia quadro 3000m, and .... a ssd ocz agility 3, but indesign is more responsive.
But why indesign should be influenced by the hard-drive? With 16gb of ram and working files on NAS because in design interacts with the hard drive?

Netflix /youtube is very slow and jerky

My macbook pro is a 2.43 GHz intel Core duo with 4GB of memory. I updated to Maverics and Netfix and youtube became very slow and jerky.
Even moving the mouse causes probles with playback.
This does not happen my wifes mac book pro, or my small windows laptop and it did not happen untill I updated to maverics.
Any suggestions?
Thanks

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have just returned from a business trip to China and my Macbook is not well. My internet connection is very slow and drops out intermittently. Is there a utility I can run which might clean it up.

I have just returned from a business trip to China and my Macbook is not well. My internet connection is very slow and drops out intermittently. Is there a utility I can run which might clean it up.

Hello,
I have very similar problem. Suddenly Firefox stopped work - It was working few days after ver. 4 update. I was looking everywhere for some solution but nothing worked.
- uninstalled firewall - did not worked
- added full exception for Firefox into the firewall - did not worked
- Firefox reinstall - did not worked
- Firefox complete reinstall (registry included) - did not worked
- IPv6 diseabling - did not worked
- diferent proxy options (no proxy, system proxy, autodetect proxy) - did not worked
- new firefox profile - did not worked
- complete coockies, history... deleted - did not worked
- there is only one solution which partly works - I have used public proxy addresses for Firefox but the ping is (750ms), down/up (0.8MB/0.2MB originaly (10MB/2MB) and yes I have tried different proxy server from different countries from my included.
- IE is working perfectly and without proxy
- other companies browser - did not worked too
- only IE is working
- I have used three different malware, trojans, spyware, anti-virus programs and nothing
It seems to me as hopeless situation or very clever move from Microsoft, I am forced to use IE - at least this works
Any ideas, solutions?
System Windows 7, firewall Comodo Internet security
Thanks everyone for the help

Firefox very slow and high cpu usage!! (all other browse slow too)

Sorry, I asked it in 'Newbie Corner' , but still no resolved. so I asked here.
Hi all,
when i open a website just as www.sohu.com, my firefox (3.0.3) hang on, then display the web page very slow , and slow scroll , firefox cpu usage nearly about 100.
I tried some sloution,like modify /etc/enviroment to set MOD_DISABLE_PANGO=1,
or disable 'tell me if a web site ...' in firefox security option.
but still slow.
some people says it's must because flash or some js.
but when i try it in windows or ubuntu, it very fast, not like in archlinux.
so i think some thing wrong in archlinux. I need your helps.
thank you.
p.s.
1. pacman is very fast (the speed of wget about 400k/s)
2. gnome web browser like firefox , slow and high cpu.
3. the list of output of 'locale' about 11 lines.
4. i have already set host name like wiki says.
5. the system is a new system

http://wiki.archlinux.org/index.php/For … Bumping.27 ??

Equium L40 very slow and Windows Defender found a trojan

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