Equium M40X -Battery discharging. Please help!

I recently bought an Equium M40X - 149, and i couldnt understand why when the ac adapter is plugged in the battery discharges itself and the computer switches off! So i took it back to the shop and they said it is just the cycle of the battery and i would need to go into the bios to change the settings.
I went into the bios but i couldnt find anything that i could change to stop this!! Can anyone point me in the right direction as it is inconvinient for me to keep taking the battery out when i want to use the laptop!!
thank you
Gemma

Hello Gemma
I dont know if I have understood you right but if the notebook is connected to AC power supply it can not be possible that the unit switches off itself. Not because of power supply. If the unit is connected to AC power supply you can remove the battery and it should work without any problem.
Sorry but I have no explanation for this and in my opinion you should contact Authorized Toshiba service partner in your country. Explain them the problem and thay can check the unit. The warranty is valid and if there is some hardware malfunction the costs will be covered.
Bye

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EtreCheck version: 2.1.1 (104)
Report generated 8 December 2014 10:32:49 am AEDT
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris -
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:49:11
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.08 GB (362.00 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 2
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) [Support]
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
[running] com.sophos.uiserver.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Support]
[running] com.sophos.common.servicemanager.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Support]
[running] com.pia.pia_manager.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
WDQuickView [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.08 GB Disk used: 137.08 GB
Destinations:
Dayana [Network]
Total size: 3.85 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 3.85 TB > (Disk size 499.08 GB X 3)
Lenovo backup [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 137.08 GB X 3)
Top Processes by CPU: ℹ️
    102% prl_vm_app
      10% com.apple.WebKit.WebContent
      2% SophosWebIntelligence
      2% WindowServer
      1% Safari
Top Processes by Memory: ℹ️
412 MB prl_vm_app
292 MB com.apple.WebKit.WebContent
189 MB prl_client_app
172 MB SophosScanD
172 MB InterCheck
Virtual Memory Information: ℹ️
4.62 GB Free RAM
5.32 GB Active RAM
1.29 GB Inactive RAM
5.95 GB Wired RAM
3.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 8, 2014, 09:44:13 AM Self test - passed

The title of this topic is wrong. Parallels/Windows is draining your battery. Perhaps the Parallels forums are the best place to look for a solution. E.g.:
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MBP 17" A1189 battery fail – please help access Apple Customer Support?

Seven Steps to a “Help Me, Please?” Plea for Assistance
[1] 2009 – Apple creates global, free-of-change, battery replacement program: ‘MacBook and MacBook Pro Battery Update 1.2’ Exchange and Repair Extension Program – for their design-flawed Apple A1189 battery’s dead-&-bloated failure mode. [kudos, respect due]
A typical design-flawed Apple A1189 battery in dead-&-bloated failure mode – swollen cells crack open the battery’s casing
[2] 2011 – My A1189 battery fails, dead-&-bloated: Apple replace it free-of-change, as per [1], and my MacBook Pro is up-&-running again in no time. [perfect Apple Customer Service, as usual]
[3] 2014 – My A1189 battery fails, dead-&-bloated (and takes down power adapter too): Apple now wants ME to pay THEM for the replacement parts needed to repair the damage caused by THEIR design-flawed A1189 battery failure to MY Macbook Pro!
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[4] Wed 28 May – My ‘Apple UK Complaint’ is tasked to Apple employee.
[5] Fri 06 Jun – After 12 emails over 9 days, our complaint resolution progress STILL EQUALS ZERO –
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[Loyal 6-Macs-over-21-years Apple customer, pining for the days of perfect Apple Customer Support]
<Personal Information Edited By Host>

Hi Melophage,
Happy, Happy Day! With only the opposite of help from Apple Inc., and in reality thanks to the assistance and encouragement of my BFF IRL and your good self, my grand old MacBook Pro Kallisti has risen from Hades once again, and sprung back to life – and this reply is coming at you from her very own keyboard and net connection.
My non-Apple replacement battery and a second-hand power adapter from TheBookYard.com in Liverpool arrived on Tuesday, and with the swapping in of an unblown 3A fuse, all is as well again as it was before Apple’s design-flawed A1189 battery killed Kallisti for the second time.
What I’ve neglected to mention so far is that in early 2014, the screen began to fail intermittently, then with increasing frequency, until only via a DVI-HTML cable to my 50-inch TV could I see what I was doing at all. Yesterday the screen was working again initially, but only for a couple of hours, before failing to black again.
Seems this is yet another well-known and well-documented fault with all the MacBook Pros that use the NVIDIA GeForce 8600M GT graphics processor – see, eg: Apple’s (also prematurely terminated) ‘MacBook Pro: Distorted video or no video issues’ » http://support.apple.com/kb/ts2377 . I’ve a shed load of reading up to do on this issue from all over the web, including what appear to be some possible DIY fixes. I’ll most likely not waste any more time or energy on expecting Apple to take any responsibility for yet another well-known and well-documented fault with their MacBook Pro, since I find their naked contempt policy for Mac owners who fail to buy a shiny new Mac when the old one breaks down to be utterly revolting (not to mention environmentally unethical and unnecessarily destructive).
Re: you yourself being of the Yanqui petite bourgeois persuasion – on the two occasions I’ve been fortunate enough to visit the USA, I’ve been genuinely impressed by the admirable attributes of the Americans I’ve met and stayed with: heartwarmingly generous with their time and attention, welcoming with an effusive hospitality, helpful, friendly, and compassionate. Yet there’s a world of difference between the esteem in which I can hold individual Americans, and the contempt in which I can hold the ruling class social institutions of any country, including especially the USA and my own, the UK: greed-centric corporations, brutally repressive police forces, mass-killing-focussed foreign policy initiatives, etc., &c. Rest assured, from what little I know of you, you’re certainly in my highly esteemed American individuals category.
I don’t know how useful my advice was, since it wasn’t sufficient to convince the store manager at the Regent Street Apple store to provide you with a replacement battery.
I’m pretty sure nothing short of physical torture (which is obviously and repellently obnoxious) would convince that heartless, hard-nosed SoB to break with Apple’s iron cast built-in obsolescence policy – listen up and listen good: your Mac’s so old it’s ‘vintage’, so screw you, buddy – if you ain’t gonna buy a new Mac, or buy from us the parts needed to repair the damage we did to your old Mac with our known-to-be-faulty components, you can can just get the **** out of our shiny, shiny Apple Store, coz respecting your fancy-schmantzy ‘UK statutory consumer rights’ is only gonna put a dent in our bottom line, and getting to be filthy rich off of the likes of youse is what Apple’s really all about these days, capiche? I have GOT TO End This Conversation NOW!
There’s plenty of free web-based help and advice on reporting dodgy traders like Apple to the Trading Standards authority, and pursuing reparations from such lawbreakers through the small claims track in the civil courts. So now I’ve Kallisti back up-&-running again (albeit with a dead screen), on which to document my anti-Apple legal research, I’m taking my time to ensure I’m following due process, and relishing the irony of developing a suitable regulatory/legal punishment for Apple on the very ‘vintage’ flagship MacBook Pro which their offending policy has all but written off as obsolete. Plus, since it turns out its “Super”drive won’t eject a freshly burned DVD-R, I’ve ordered an Ubuntu 14.04 LTS 32-bit DVD to do a fresh unibooting install on my 2001-design backup PC notebook, to add some non-Apple computer robustness to my resources, until such time as I’ve saved up enough for to buy a purpose-built touch screen Ubuntu 14.04 LTS notebook, such as the System76 Darter UltraTouch (» https://system76.com/laptops/model/daru4 ); and that leaves plenty of time ahead to compare the long-term customer support reputations of potential Ubuntu PC manufacturer companies, to ensure that I don’t get taken for a fool by another Apple-like mobster-type corporation.
Time to begin investigating coconutBattery, I think. Many thanks again, Melophage – with zero support from fellow Mac users, I’d most likely have given up and thrown in the towel some time ago, but you’ve helped me to find the self-motivation to persist in perusing a just solution, despite my beginning this process by being sunk in the depths of an episode of severe clinical depression. I must admit, I’d no idea that contending against Yanqui corporate fascism could be so therapeutic!

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Ever since I updated to ios7, i have noticed a MONSTROUS decline in battery life. I was weary to update in the first place and waited almost 2 months before I did. Regrettably, i gave in. Battery life declined almost 75%.. I turned off every single power hungry feature, even LTE. Nothing helped. After further research, I tried to restore as a new phone.. Nothing. Restore from backup, nothing. I have taken every single measure to reduce the battery drain to NO AVAIL. So about a month ago i called apple, being out of warranty for about 4 months, they ran a test on the battery and found it was at 91% which i was told was pretty good for a 14-15 month old phone. They offered battery replacement for 100$ or so and said "it may not even fix the problem". The other solution was to buy a new iphone. UNACCEPTABLE!! They offer no help, and even hinted that the software is the problem. And then told me it may also be another hardware problem(being the owner, i know for a FACT it is a software problem caused by ios7, as the battery life was great before the update and terrible immediately after). And basically told me i was S.O.L. My question is this, has anyone found ANY possible way to fix this issue short of downgrading(if even possible)? Please refrain from the basic and known ways, as I have tried them all many times.. Im looking for a REAL solution to the problem. And if this issue is not remedied or fixed by apple soon, they may lose ANOTHER customer to android. I have had iphones since my 3g and this is by far the most irritating problem i have encountered. Please someone help! Im not ready to get a new 800$ phone in less than 2 years! And i know for a fact battery replacement will barely help if at all.

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reset location info, didnt work
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Some Users have Reported that a Restore as New has helped Resolve issues...
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http://support.apple.com/kb/HT4137

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