Equium M40X - slow internet dropped packets

I'm using wi-fi and my pc keeps dropping packets every so often (and also does when connected via LAN) making my internet connection a bit slow.
I have had my wifi router changed and it's still doing it.
Thought about upgrading BIOS and wireless driver here but it's too risky, long winded and may not cure it anyway.
My gut feeling is some process is kicking in every so often and slowing things down (my mouse movements sometimes freeze for a few secs).
I have AVG antivirus installed, have run scan and no viruses found.
I've defragged and run registry cleaner.
Any ideas I can try to find what's causing it. cheers

Hi
I dont know if its really a problem!
I use WiFi very often and I have noticed similar issue.
But it depends really from the website and from server which I connect.
However, the WLan driver update should be done at first to check if this could sort the WiFi issue but to be honest Im not sure if this is a WLan problem due to the fact that this also happens while using the LAN.
I think you should check if a Windows updates are possible and available.
If the new BIOS versionis available check if the BIOS update helps.
Using a firewall could have a bad influence on the transmission too!

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  • Incredibly slow internet, Connection drops.

    Well.. Posting here is pretty much a last resort..
    Background on what has happened:
    What i class as "acceptable" connection speeds for my phone line 4 - 6 mb.. This is the speeds i would achieve before i ran into any problems. 4mb through the day.. Sometimes ( not very often) 6mb early hours in the morning.
    Mid January 2014 - Broadband starts going incredibly slow.
    I'm talking 0.1mb connection speeds.
    So, i contact BT over the phone... Do all the tests and checks they tell you to do, problem persists, so i get elevated to a level 2 adviser. I get a call back from adviser, he does some magic with the exchange and my broadband speeds up.
    Speed achieved 2.5mb
    not quite the speed i used to achieve but certainly bare-able...
    February / March
    Exactly same as above, Internet slows down to a crawl, i contact BT, get elevated and it gets "fixed"
    Speed still sitting at around 2.5mb.
    May
    Parents inform me that the Internet is slow again and constantly disconnecting
    (They aren't very tech savy hence why i have been dealing with the problems)
    I start monitoring the connection allot closer, and notice that the connection is dropping quite allot in the evening.. I work evenings hence why i have never noticed this fact.
    After doing some research and diagnostics i notice the phone line is "Noisy". So i start monitoring this too. I find that this isn't always the case.. Some times its quiet other times you can bairly hear people on the phone for the noise (imagine someone crunching up a bag of crisps next to your ear, that's what its like)
    I Contact BT, quite frustrated that iv had the same problem 3 times now.. Tell them about the noise on the line, and an engineer is sent out.
    Engineer does all his tests in the house, "No problems" (The line was conveniently quiet while he was doing tests).. Just before he leaves i do a line test, and it perks up with some static, i let him listen.. He does his tests all over again, "no faults on the line"
    The Engineer then informs me, that in mid January when some work on a sewage pipe was being done right next to my telephone exchange, a line was cut.. I somehow dint think, for one second this is a co-incidence. From all my own tests and diagnostics this was the only explanation i had for the problems.
    He leaves, i contact BT again.. Get elevated to a level 2 adviser AGAIN.. he "fixes" it..
    Speed goes back up to 2.5mb
    About a week later this Problem happens AGAIN.. So i contact BT - And while I'm on the phone, the line is incredibly noisy and i say to the person on the other end that it is, so i get thrown across to a different department, who insist on sending an engineer out.
    Engineer comes out, does all the same tests that the first engineer did, line is quiet while he is here, i explain EVERYTHING to him.. He doesn't really have much of an explanation, tells me that the damaged wire from the sewage work was "fixed" And that 2mb is a good speed for how far i am from my exchange (maybe so, its still not the 4 - 6 i used to get though)....He decides to shimmy up the telegraph pole outside my house fiddles around up there and a couple of other things...
    After calling BT again, and getting elevated to a level 2 adviser (again) my Internet is "fixed"
    Speed Fluctuating between 2.5 and 3mb now.
    And here we are now.......Guess what? Internet is slow again...
    Iv noticed someone with a similar problem in another post, so.. Before you ask:
    Yes iv done all the tests, taken all phones out, tried a different micro filter, disconnected all other devices.
    My main socket doesn't have a test socket in it, so don't ask me to plug into it.
    ADSL Line Status
    Connection information
    Line state: Connected
    Connection time: 0 day, 00:01:04
    Downstream: 3,584 Kbps
    Upstream: 448 Kbps
    ADSL settings
    VPI/VCI: 0/38
    Type: PPPoA
    Modulation: G.992.1 Annex A
    Latency type: Interleaved
    Noise margin (Down/Up): 14.7 dB / 21.0 dB
    Line attenuation (Down/Up): 40.0 dB / 22.5 dB
    Output power (Down/Up): 19.4 dBm / 12.3 dBm
    FEC Events (Down/Up): 95 / 0
    CRC Events (Down/Up): 0 / 0
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    Loss of Link (Remote): 0
    HEC Errors (Down/Up): 0 / 0
    Error Seconds (Local/Remote):
    0 / 0
    Event Log - (**Only showing wan don't think you need to see all the DCHP lease's etc**)
    This page summarises all the recent events that have been recorded on your BT Home Hub. You can filter the events to show items related to a specific category.
    Category
    WAN
    Recorded Events
    Time & Date Message
    00:03:55,10 Jun. WAN Auto-sensing detected port DSL
    00:03:55,10 Jun. WAN Auto-sensing last connection port: DSL
    00:03:53,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    00:03:53,10 Jun. PPP IPCP Receive Configuration ACK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Receive Configuration NAK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Send Configuration ACK
    00:03:53,10 Jun. PPP IPCP Receive Configuration Request
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP CHAP receive success: authentication ok
    00:03:53,10 Jun. PPP CHAP Receive Challenge
    00:03:53,10 Jun. PPP LCP Receive Configuration ACK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:53,10 Jun. PPP LCP Receive Configuration Reject
    00:03:53,10 Jun. PPP LCP Receive Configuration NAK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:52,10 Jun. PPP LCP Send Configuration ACK
    00:03:52,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration ACK
    00:03:50,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration Request
    00:03:47,10 Jun. PPP LCP Receive Termination ACK
    00:03:47,10 Jun. PPP LCP Send Configuration Request
    00:03:44,10 Jun. QoS Rate cap set to 0.4Mbs
    00:03:44,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    00:03:43,10 Jun. DSL Link Up: Down Rate=3584Kbps, Up Rate=448Kbps; SNR Margin Down=15.1dB, Up=21.0dB;
    00:03:34,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    00:03:32,10 Jun. PPP LCP Send Termination Request
    00:03:31,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    00:03:31,10 Jun. DSL Link Down:the duration is 38211 seconds [1 : LosDetector]
    13:27:14,09 Jun. WAN Auto-sensing detected port DSL
    13:27:14,09 Jun. WAN Auto-sensing last connection port: DSL
    13:27:12,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:27:12,09 Jun. PPP IPCP Receive Configuration ACK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Receive Configuration NAK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Send Configuration ACK
    13:27:12,09 Jun. PPP IPCP Receive Configuration Request
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP CHAP receive success: authentication ok
    13:27:12,09 Jun. PPP CHAP Receive Challenge
    13:27:12,09 Jun. PPP LCP Receive Configuration ACK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:12,09 Jun. PPP LCP Receive Configuration Reject
    13:27:12,09 Jun. PPP LCP Receive Configuration NAK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:11,09 Jun. PPP LCP Send Configuration ACK
    13:27:11,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration ACK
    13:27:09,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration Request
    13:27:06,09 Jun. PPP LCP Send Configuration Request
    13:27:03,09 Jun. PPP LCP Send Configuration Request
    13:27:00,09 Jun. PPP LCP Send Configuration Request
    13:26:57,09 Jun. PPP LCP Send Configuration Request
    13:26:54,09 Jun. PPP LCP Send Configuration Request
    13:26:51,09 Jun. PPP LCP Send Configuration Request
    13:26:48,09 Jun. PPP LCP Send Configuration Request
    13:26:45,09 Jun. PPP LCP Receive Termination ACK
    13:26:45,09 Jun. PPP LCP Send Configuration Request
    13:26:43,09 Jun. QoS Rate cap set to 0.3Mbs
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    13:26:41,09 Jun. DSL Link Up: Down Rate=1536Kbps, Up Rate=288Kbps; SNR Margin Down=15.0dB, Up=6.0dB;
    13:26:32,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:26:31,09 Jun. PPP LCP Send Termination Request
    13:26:29,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    13:26:29,09 Jun. DSL Link Down:the duration is 830 seconds [1 : LosDetector]
    13:12:48,09 Jun. WAN Auto-sensing detected port DSL
    13:12:48,09 Jun. WAN Auto-sensing last connection port: DSL
    13:12:46,09 Jun. PPP IPCP Receive Configuration ACK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Receive Configuration NAK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Send Configuration ACK
    13:12:46,09 Jun. PPP IPCP Receive Configuration Request
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP CHAP receive success: authentication ok
    13:12:46,09 Jun. PPP CHAP Receive Challenge
    13:12:46,09 Jun. PPP LCP Receive Configuration ACK
    13:12:46,09 Jun. PPP LCP Send Configuration Request
    13:12:46,09 Jun. PPP LCP Receive Configuration Reject
    13:12:46,09 Jun. PPP LCP Receive Configuration NAK
    13:12:46,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:12:46,09 Jun. PPP LCP Send Configuration ACK
    13:12:45,09 Jun. PPP LCP Receive Configuration Request
    13:12:45,09 Jun. PPP LCP Send Configuration Request
    13:12:41,09 Jun. QoS Rate cap set to 0.3Mbs
    13:12:41,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    13:12:40,09 Jun. DSL Link Up: Down Rate=416Kbps, Up Rate=288Kbps; SNR Margin Down=17.3dB, Up=7.0dB;
    13:11:47,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:11:44,09 Jun. PPP LCP Send Termination Request
    13:11:43,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    Next
    Software version V100R001C01B036SP05_L_B | Time & date 00:06 10/06/2014
    Speed test from - http://speedtest.btwholesale.com/
    1. Best Effort Test:
    Download Speed : 0.34 Mbps
    Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
    So to summarise:
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    Dropping Connection
    Noisy line

    In reply to imjolly
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    ADSL Line Status
    Connection information
    Line state:
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    Connection time:
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    Downstream:
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    Upstream:
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      ADSL settings
    VPI/VCI:
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    Type:
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    Modulation:
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    Latency type:
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    Noise margin (Down/Up):
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    Line attenuation (Down/Up):
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    Output power (Down/Up):
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    FEC Events (Down/Up):
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    CRC Events (Down/Up):
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
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    Loss of Power (Local/Remote):
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    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
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    Error Seconds (Local/Remote):
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    Pete
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    problems? only with the iMac.
    no connection drops but slow slow slow very slow internet. wired, speedtest marked 15Mbps download. wireless? 1Mbps, 0,3Mbps, 3Mbps, very unstable.
    with Snow Leopard everything was ok.
    tried every solution from every site and finally got it working flawlessly.
    tried clean install instead of update.
    tried new dns servers.
    tried disabling ipv6.
    tried remove wifi interface then add it again.
    tried service order.
    tried PRAM, NVRAM, SMC, you name it, reset.
    tried removing preferences folder.
    tried different browsers -> same symptoms.
    tried disable/enable airport.
    tried 10.7.1, 10.7.2, combo, delta.
    tried router's firmware update.
    tried putting the computer closer to the router.
    tried resetting the router, factory defaults.
    tried changing router's channel.
    tried disabling router's firewall.
    tried watch router's event log, nothing suspicious.
    tried disabling router's wep password.
    tried pinging a site for a couple of minutes, 2% packet loss.
    tried hundreds of pages and forums...
    during this attempts, macmini and macbook showed very good wireless internet speed.
    iMac? slow, slow, slow, slow, slow, like seeing gmail's loading screen for more than one minute...
    again and again speedtest 1Mbps, 0,3Mbps, 1Mbps, 1Mbps, 0,3Mbps, 3Mbps.
    discovered the pingtest utility in the same site and iMac's ping was grade C, grade F, grade D, with big values...mac mini and macbook were alwas grade B, with low pings (imagine 25ms on them vs. 138ms on the iMac).
    i was fed up with the situation, every week tried and failed. iMac's owner was wanting to get his Lion money back and stick to Snow Leopard again. imagine recent Windows switchers thinking they went back to the same situations....
    but then i found this website. and then realised macbook and macmini's wi-fi were both powered by a broadcom chipset. iMac's was powered by an Atheros chipset! did what the guy says on that site (replaced Lion's Atheros kernel driver by the one on Slow Leopard), and now everything is perfect, like on Snow Leopard. very good speed.
    what a relief. thank you sir.
    hope it can help you.
    hope it reachs apple's network developers...this is not good, you can't fail on something so simple and essential as decent wifi quality...

    humm...
    i've clean installed one macbook (late 2008?) and one mac mini (early 2009) both with broadcom adapters and both of them were ok, after the install.
    so, speedtest and pingtest are websites (speedtest.net and pingtest.net), both test your internet connection with the help of a 'local' server. it's useful, for instance, if you want see if two different computers connected to the same router have the same connection quality.
    so if you can connect to some routers nicely and you have problems with your router, to me, it seems like you have some problems with the connection between your computer and the router.
    an old router might bring you problems (there are some advices on the internet to change router's channel and so...), i would recommend to see if motorola has some sort of firmware update to your router. if you don't have complex router configurations, you might try to reset to factory defaults (search the manual). that, once, fixed a problem with a smc router and two macbooks (one, older, could connect easily, the other wouldn't connect to the router).
    if that atheros driver trick, resolved your issue, that's strange
    make sure broadcom isn't your ethernet adapter and not your wireless adapter
    did you resetted your pram and smc? do you  have Mac OS 10.7.2?
    i hope you can figure that out.

  • Extremely slow internet via ethernet with Mavericks upgrade

    I recently upgraded my mac-mini to mavericks from snow-leopard.  Ever since then, my internet connection has basically ground to a halt, and since much of my work is based off access to files on a server via a web-portal, my work flow has basically ground to a halt.  I've talked with IT here at the office and the network connection is functionining fine, ping speeds are proper and I'm not dropping packets or having collisions or anything like that.
    All of the issues I see discussed here revolve around the wifi/bluetooth conflict issue, and since I'm not connecting via wifi to anything, this doesn't help me at all.  Is it possible I have a corrupted install that's causing this?  Or are there something I could do in my network settings or elsewhere to alleviate this problem?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Sporadic very slow Internet connection

    I've read the other posts, but I'll post my info here as well. I'm very frustrated with service. I have had Verizon DSL for 10 years now on the lower speed setting. A few months ago, I "upgraded" to faster speeds, and I have never seen so many slow downs, drops, and disconnects as I have during this time.
    It makes me want to drop Verizon altogether and go with a different provider.
    My information:
    From router:
        Speed(Down/Up)    6208 Kbps / 864 Kbps
         Connection Type:   PPPoE
    Transceiver Information    Down Stream Path    Up Stream Path
    DSL Speed (Kbits/Sec)    6208                            864
    Margin (dB)                       14.3                            10.0
    Line Attenuation (dB)       31.0                            18.0
    Transmit Power (dBm)     19.8                            11.9
    Speed Test results from http://www.speakeasy.net/speedtest/
    1.28 Mbps down
    0.15 up
    tracert results:
    news.giganews.com
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
    2 xe-2-3-0.er1.iad10.us.above.net (209.66.64.189) 0 ms 0 ms 0 ms
    3 xe-0-0-0.er2.iad10.us.above.net (64.125.26.234) 0 ms 0 ms 0 ms
    4 above-uu.iad10.us.above.net (64.125.13.174) 0 ms 0 ms 0 ms
    5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 0 ms 0 ms 0 ms
    6 P0-4-0-0.PHLAPA-LCR-22.verizon-gni.net (130.81.22.61) 11 ms 8 ms 7 ms
    7 P9-0.PHLAPA-FTWSPAFW-ERXG05.verizon-gni.net (130.81.44.195) 7 ms 7 ms 7 ms
    ping timings to 4.2.2.2 are > 1500 ms
    Also, to be clear I'm not a novice user. I've started and restarted the router, disconnected every device but one from my internal network. The problem is very sporadic and seems to happen without rhyme or reason. When this happens, the internet becomes virtually unusable. Pages load slowly, games don't connect, etc etc.
    If I see any slowdown, I can do my ping test and if it is slow, I know immediately I have a problem. When my ping speeds get back to normal (< 50ms) then the network operates as it should.
    Sometimes the problem lasts a minute...sometimes hours. It is never predictable.
    Thanks for listening.

    Now it is the morning of the next day, and the internet is "sporadically good". I'll post my info again during a good period.
    Transceiver Statistics
    Transceiver Revision    A2pB020b3.d20h
    Vendor ID Code    4D54
    Line Mode    ADSL_G.dmt
    Data Path    INTERLEAVED
    Transceiver Information    Down Stream Path    Up Stream Path
    DSL Speed (Kbits/Sec)    6208                              864
    Margin (dB)                         12.0                               10.0
    Line Attenuation (dB)        31.0                               18.0
    Transmit Power (dBm)    19.8                                11.9
    Speed Test:
    5.25 Mbps down
    0.73 up
    ping timings to 4.2.2.2 are < 50ms
    also verizons disgnostic stats are:
    Broadband Speed Test
    Analysis information:
    Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
    SendBufferSize set to [64512]
    running 10s outbound test (client to server) . . . . . 756.36Kb/s
    running 10s inbound test (server to client) . . . . . . 4.39Mb/s
    ------ Client System Details ------
    OS data: Name = Windows Vista, Architecture = x86, Version = 6.0
    Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_22
    ------ Web100 Detailed Analysis ------
    Client Receive Window detected at 65340 bytes.
    Cable modem/DSL/T1 link found.
    Link set to Full Duplex mode
    No network congestion discovered.
    Good network cable(s) found
    Normal duplex operation found.
    Web100 reports the Round trip time = 76.81 msec; the Packet size = 1452 Bytes; and
    There were 5 packets retransmitted, 160 duplicate acks received, and 162 SACK blocks received
    The connection was idle 0 seconds (0%) of the time
    This connection is receiver limited 15.32% of the time.
    This connection is sender limited 41.58% of the time.
    This connection is network limited 43.09% of the time.
    Web100 reports TCP negotiated the optional Performance Settings to:
    RFC 2018 Selective Acknowledgment: ON
    RFC 896 Nagle Algorithm: ON
    RFC 3168 Explicit Congestion Notification: OFF
    RFC 1323 Time Stamping: OFF
    RFC 1323 Window Scaling: OFF
    Information: Network Middlebox is modifying MSS variable
    Server IP addresses are preserved End-to-End

  • Slow internet on mid 2011 macbook air

    So my internet is intermittently slow on my macbook air. This has been happening for many months although I cannot remember if it corresponded with upgrading to OS X 10.9. It is sporadic and I cannot identify any precipitating causes or solutions. My internet speed will just randomly drop and then eventually will correct itself where I will have the 15mbps download speed that I am paying for through my ISP. When the internet speed drops I will average 0.6 - 1.5mbps on speediest.net. This seems to be only isolated to my mid 2011 macbook air as my other laptop - a PC, and my iPhone show regular speeds. I have called my ISP and router customer service departments many times with no help. I have replaced my wireless router. Please help. 
    Nothing has worked. I have tried everything that I can think of including:
    1. Installed all OS updates - this seemed to work for about a day and then back to the same slow internet speed
    2. restarting the computer
    3. restarting in safe mode
    4. uninstalled and reinstalled the wifi network
    5. restart modem and router
    6. replaced router with a new model
    7. changed wireless security settings on wireless router and channels'
    8. changed DNS to google 8.8.8.8 and 8.8.4.4
    9 installed onyx and cleaned system
    10. ran virus check
    11. disabled safari plugins
    12. deleted preferences.plist and networkinterfaces.plist
    13 turned off bluetooth on mac
    14. turned off wifi on all other devices
    15. disabling and enabling wifi networks
    16. run diagnostics on wifi - normal

    run diagnostics on wifi - normal
    It's not clear if that was the result of using Apple's Wireless Diagnostics. It may supply some additional helpful information.
    To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
    The following authentication dialog will appear:
    Authenticate with your Admin password, then click the Continue button in the following:
    The network analysis and diagnostic tests will take several minutes to complete:
    When it completes, if your wireless network is functioning properly the following will result:
    If something is amiss, supposedly the results will be different and you will be presented with helpful information.
    Assuming your connection is "working as expected" select Continue to summary and click Continue:
    Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
    Click Continue.
    The next step will also take a few minutes:
    When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
    The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish to expand it and examine its contents. It's up to you.

  • Rainbow spinning cursor and slow internet recently

    I am not very tech savvy but I will try and describe what is going on. Recently (last week or so) my computer has been extremely slow and the rainbow spinning cursor seems to appear all the time. I notice it mainly when I am using the internet, mainly because I am mostly on the internet when I use my computer. I believe it is a problem with my computer because my husband has a 2011 MacBook Pro and he does not have any problems with his computer. My computer is a 2010 MacBook Pro, and I ran an Etre Check to see if it helps. I typically use Google Chrome as my browser (we both do) and my operating system is OS X.
    Problem description:
    slow internet
    EtreCheck version: 2.1.1 (104)
    Report generated December 7, 2014 at 11:48:41 AM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:33:48
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      candyland! (disk0s2) / : 249.20 GB (157.32 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Kaspersky Lab/KAV/Bases
      [not loaded] com.kaspersky.kext.kimul.40 (40) [Support]
      /System/Library/Extensions
      [not loaded] com.jft.driver.PdaNetDrv (1.0.64) [Support]
      [not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ucupdate.plist [Details]
    Launch Agents: ℹ️
      [invalid?] com.examsoft.softest.plist [Support]
      [not loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.kaspersky.kav.gui.plist [Support]
      [not loaded] com.kodak.BonjourAgent.plist [Support]
    Launch Daemons: ℹ️
      [not loaded] com.adobe.fpsaud.plist [Support]
      [not loaded] com.examsoft.softest.service.plist [Support]
      [not loaded] com.google.keystone.daemon.plist [Support]
      [not loaded] com.kaspersky.kav.plist [Support]
      [invalid?] com.kaspersky.klnagent.plist [Support]
      [not loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [invalid?] com.google.GoogleContactSyncAgent.plist [Support]
      [not loaded] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox UNKNOWN (missing value)
      Spotify UNKNOWN (missing value)
      Messages Application (/Applications/Messages.app)
      iAntiVirus ApplicationHidden (/Applications/iAntiVirus.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      StatusMenu Application (/Incompatible Software/StatusMenu.app)
    Internet Plug-ins: ℹ️
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      net.juniper.DSSafariExtensions: Version: Unknown [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% WindowServer
          1% ps
          0% identityservicesd
          0% AppleSpell
          0% fontd
    Top Processes by Memory: ℹ️
      202 MB Google Chrome
      150 MB com.apple.IconServicesAgent
      116 MB Finder
      107 MB Google Chrome Helper
      64 MB CalendarAgent
    Virtual Memory Information: ℹ️
      696 MB Free RAM
      2.02 GB Active RAM
      875 MB Inactive RAM
      434 MB Wired RAM
      756 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 7, 2014, 11:15:30 AM Self test - passed

    Thanks for your help. I hope I performed it correctly...
    Start time: 22:17:47 12/07/14
    Model Identifier: MacBookPro7,1
    System Version: OS X 10.9.5 (13F34)
    Kernel Version: Darwin 13.4.0
    Time since boot: 10:00
    Battery
       Condition: Service Battery
    SATA
       Hitachi HTS545025B9SA02                
    SMC
       ReadKey for key ALP0 failed with SMC error code 0xb7.
       ReadKey for key ALP1 failed with SMC error code 0xb7.
       ReadKey for key BILO failed with SMC error code 0xb7.
       ReadKey for key LEID failed with SMC error code 0xb7.
    Log
       Dec  2 18:46:23 PM notification timeout (pid 176, Messages)
       Dec  2 18:46:23 PM notification timeout (pid 176, Messages)
       Dec  2 20:06:33 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 6 seconds
       Dec  2 20:55:08 process WindowServer[116] caught causing excessive wakeups. Observed wakeups rate (per sec): 305; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 70250
       Dec  2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
       Dec  2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
       Dec  3 08:20:27 com.apple.aslmanager: Throttling respawn: Will start in 2 seconds
       Dec  3 21:58:00 process Preview[1007] caught causing excessive wakeups. Observed wakeups rate (per sec): 268; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 59312
       Dec  4 15:07:20 process iPhoto[2606] caught causing excessive wakeups. Observed wakeups rate (per sec): 164; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76390
       Dec  4 17:55:02 AppleUSBMultitouchDriver::validateChecksum - 512-byte packet checksum is incorrect (expected 0x65b3, checksum bytes were 0xdead)
       Dec  4 23:14:29 process Preview[5631] caught causing excessive wakeups. Observed wakeups rate (per sec): 343; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45001
       Dec  5 08:24:31 process PrinterProxy[5795] caught causing excessive wakeups. Observed wakeups rate (per sec): 487; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45031
       Dec  5 09:16:48 process Preview[5748] caught causing excessive wakeups. Observed wakeups rate (per sec): 233; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 77076
       Dec  5 10:55:33 process iPhoto[7490] thread 380045 caught burning CPU! It used more than 50% CPU (Actual recent usage: 50%) over 180 seconds. thread lifetime cpu usage 90.054346 seconds, (75.332908 user, 14.721438 system) ledger info: balance: 90003591414 credit: 90003848700 debit: 257286 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 177153800158
       Dec  5 19:14:16 MacAuthEvent en1   Auth result for: 14:cf:e2:b9:9d:60 Auth timed out
       Dec  5 20:50:49 . While not abnormal for debuggers, this increases system memory footprint until the target exits.
       Dec  7 11:05:36 process CIJScannerRegist[262] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
       Dec  7 11:13:23 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 7 seconds
       Dec  7 11:19:56 com.apple.quicklook.satellite.UUID: Throttling respawn: Will start in 8 seconds
       Dec  7 11:59:12 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 5 seconds
       Dec  7 12:18:54 process taskgated[13] caught causing excessive wakeups. Observed wakeups rate (per sec): 1426; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45010
       Dec  7 12:24:17 process WindowServer[124] caught causing excessive wakeups. Observed wakeups rate (per sec): 159; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45060
       Dec  7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
       Dec  7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
       Dec  7 17:06:44 process Preview[702] caught causing excessive wakeups. Observed wakeups rate (per sec): 179; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45011
    kexts
       com.apple.GeForceTesla (8.2.4)
       com.jft.driver.PdaNetDrv (1.0.64)
       com.kaspersky.kext.kimul.40 (40)
    Daemons
       com.apple.audio.InfoHelper
       com.apple.coremedia.videodecoder
       com.apple.audio.ComponentHelper
       com.apple.security.pboxd
       com.apple.CGXPCServicesAgent
       com.apple.audio.SandboxHelper
       com.apple.appkit.xpc.documentPopoverViewService
       com.apple.WebKit.Databases
       com.apple.twitter.xpc
       com.apple.facebook.xpc
       com.apple.tencentweibo.xpc
       com.apple.linkedin.xpc
       com.apple.weibo.xpc
       com.apple.accounts.dom
       com.apple.Localization.SetDefaultsService
       com.apple.systemadministration.writeconfig
       com.apple.SafariServices
       com.apple.lakitu
       com.apple.internetaccounts
       com.apple.iCloudHelper
       com.apple.imfoundation.IMRemoteURLConnectionAgent
       com.apple.geod
       com.apple.iTunesLibraryService
       com.apple.Preview.TrustedBookmarksService
       com.apple.SceneKit.C3DColladaResourcesCoordinator
       com.apple.imtransferservices.IMTransferAgent
       com.apple.NotesMigratorService
       com.apple.MapRenderingService
       com.apple.ichat.BuddyPictureService
       com.apple.PassXPCService
       com.apple.CharacterPicker.FileService
       com.apple.ichat.TranscriptRenderingService
       com.apple.DownloadFolderImporter
       com.apple.MailMigratorService
       com.apple.MailServiceAgent
       com.apple.WeatherKitService
       com.apple.imdpersistence.IMDPersistenceAgent
       com.apple.imtranscoding.IMTranscoderAgent
       com.apple.imdmessageservices.IMDMessageServicesAgent
       com.apple.ShareKitHelper
       com.apple.dock.ecti
       com.apple.dock.extra
       com.apple.systemuiserver.scriptrunner
       com.apple.IASUtilities.IASCloudConfigHelper
       org.postfix.master
       org.ntp.ntpd
       org.cups.cupsd
       com.vix.cron
       com.apple.wwand
       com.apple.wifid
       com.apple.wdhelper
       com.apple.warmd
       com.apple.vsdbutil
       com.apple.var-db-dslocal-backup
       com.apple.UserNotificationCenter
       com.apple.UserEventAgent-System
       com.apple.usbd
       com.apple.unmountassistant.sysagent
       com.apple.uninstalld
       com.apple.ucupdate.plist
       com.apple.systemstatsd
       com.apple.systemstats.daily
       com.apple.systemstats.analysis
       com.apple.systempreferences.install
       com.apple.systemkeychain
       com.apple.sysmond
       com.apple.suhelperd
       com.apple.SubmitDiagInfo.Root
       com.apple.statd.notify
       com.apple.stackshot
       com.apple.spindump_symbolicator
       com.apple.spindump
       com.apple.softwareupdated
       com.apple.softwareupdatecheck.initial
       com.apple.snhelper
       com.apple.smb.preferences
       com.apple.sleepservicesd
       com.apple.shutdown_monitor
       com.apple.sessionlogoutd
       com.apple.ServerPerfLog
       com.apple.ServerPerfLog.aslmanager
       com.apple.security.syspolicy
       com.apple.scsid
       com.apple.rpcbind
       com.apple.RFBEventHelper
       com.apple.revisiond
       com.apple.ReportPanicService
       com.apple.RemotePairTool
       com.apple.RemoteDesktop.PrivilegeProxy
       com.apple.racoon
       com.apple.printtool.daemon
       com.apple.preferences.timezone.auto
       com.apple.preferences.timezone.admintool
       com.apple.platform.ptmd
       com.apple.pfd
       com.apple.pfctl
       com.apple.periodic-weekly
       com.apple.periodic-monthly
       com.apple.periodic-daily
       com.apple.PCIELaneConfigTool
       com.apple.pacemaker
       com.apple.opendirectoryd
       com.apple.noticeboard.state
       com.apple.nis.ypbind
       com.apple.nfsd
       com.apple.nfsconf
       com.apple.newsyslog
       com.apple.netbiosd
       com.apple.msrpc.wkssvc
       com.apple.msrpc.srvsvc
       com.apple.msrpc.netlogon
       com.apple.msrpc.mdssvc
       com.apple.msrpc.lsarpc
       com.apple.metadata.mds.spindump
       com.apple.metadata.mds.scan
       com.apple.metadata.mds
       com.apple.metadata.mds.index
       com.apple.mdmclient.daemon
       com.apple.mbicloudsetupd
       com.apple.ManagedClient
       com.apple.ManagedClient.enroll
       com.apple.ManagedClient.cloudconfigurationd
       com.apple.logsyswritesd
       com.apple.logkextloadsd
       com.apple.loginwindow
       com.apple.loginwindow.LFVTracer
       com.apple.logind
       com.apple.lockd
       com.apple.laterscheduler
       com.apple.Kerberos.kpasswdd
       com.apple.Kerberos.kdc
       com.apple.Kerberos.kcm
       com.apple.Kerberos.kadmind
       com.apple.Kerberos.digest-service
       com.apple.kcproxy
       com.apple.IOBluetoothUSBDFU
       com.apple.IOAccelMemoryInfoCollector
       com.apple.IFCStart
       com.apple.iconservicesd
       com.apple.hdiejectd
       com.apple.gssd
       com.apple.fseventsd
       com.apple.emond
       com.apple.emond.aslmanager
       com.apple.dynamic_pager
       com.apple.dvdplayback.setregion
       com.apple.DumpPanic
       com.apple.DumpGPURestart
       com.apple.dspluginhelperd
       com.apple.dpd
       com.apple.DiagnosticReportCleanUpDaemon
       com.apple.cvmsServ
       com.apple.coresymbolicationd
       com.apple.corestorage.corestoragehelperd
       com.apple.corestorage.corestoraged
       com.apple.coreservices.appleid.passwordcheck
       com.apple.coreservices.appleevents
       com.apple.configureLocalKDC
       com.apple.cmio.VDCAssistant
       com.apple.cmio.IIDCVideoAssistant
       com.apple.cmio.AVCAssistant
       com.apple.cmio.AppleCameraAssistant
       com.apple.bsd.launchdadd
       com.apple.bnepd
       com.apple.bluetoothaudiod
       com.apple.awacsd
       com.apple.automountd
       com.apple.autofsd
       com.apple.auditd
       com.apple.aslmanager
       com.apple.applessdstatistics
       com.apple.appleseed.fbahelperd
       com.apple.AOSNotification
       com.apple.AirPlayXPCHelper
       com.microsoft.office.licensing.helper
       com.kaspersky.klnagent
       com.kaspersky.kav
       com.google.keystone.daemon
       com.examsoft.softest.service
       com.adobe.fpsaud
    Agents
       com.apple.ZoomWindow
       com.apple.wifi.WiFiKeychainProxy
       com.apple.WebKit.PluginAgent
       com.apple.warmd_agent
       com.apple.VoiceOver
       com.apple.UserNotificationCenterAgent
       com.apple.usernoted
       com.apple.UserEventAgent-Aqua
       com.apple.USBAgent
       com.apple.unmountassistant.useragent
       com.apple.universalaccessd
       com.apple.universalaccesscontrol
       com.apple.universalaccessAuthWarn
       com.apple.ubd
       com.apple.TMHelperAgent.SetupOffer
       com.apple.TMHelperAgent
       com.apple.tiswitcher
       com.apple.talagent
       com.apple.SystemUIServer.agent
       com.apple.syncservices.uihandler
       com.apple.syncservices.SyncServer
       com.apple.SubmitDiagInfo
       com.apple.storeagent
       com.apple.storehelper
       com.apple.spindump_agent
       com.apple.speech.synthesisserver
       com.apple.speech.speechdatainstallerd
       com.apple.speech.recognitionserver
       com.apple.speech.feedbackservicesserver
       com.apple.softwareupdate_notify_agent
       com.apple.SocialPushAgent
       com.apple.soagent
       com.apple.sharingd
       com.apple.ServiceManagement.LoginItems
       com.apple.security.keychain-circle-notification
       com.apple.security.DiskUnmountWatcher
       com.apple.scrod
       com.apple.screensharing.MessagesAgent
       com.apple.screensharing.agent
       com.apple.ScreenReaderUIServer
       com.apple.scopedbookmarksagent.xpc
       com.apple.SafariNotificationAgent
       com.apple.safaridavclient
       com.apple.ReportPanic
       com.apple.ReportGPURestart
       com.apple.ReportCrash.Self
       com.apple.ReportCrash
       com.apple.RemoteDesktop.agent
       com.apple.reclaimspace
       com.apple.recentsd
       com.apple.rcd
       com.apple.quicklook.ui.helper
       com.apple.quicklook
       com.apple.quicklook.config
       com.apple.quicklook.32bit
       com.apple.PubSub.Agent
       com.apple.printuitool.agent
       com.apple.printtool.agent
       com.apple.pictd
       com.apple.PCIESlotCheck
       com.apple.pbs
       com.apple.PackageKit.InstallStatus
       com.apple.nsnetworkd
       com.apple.notificationcenterui.agent
       com.apple.noticeboard.agent
       com.apple.midiserver
       com.apple.metadata.mdwrite
       com.apple.mdmclient.cloudconfig.agent
       com.apple.mdmclient.agent
       com.apple.maspushagent
       com.apple.Maps.mapspushd
       com.apple.ManagedClient.agent
       com.apple.lookupd
       com.apple.locationmenu
       com.apple.librariand
       com.apple.lateragent
       com.apple.java.updateSharing
       com.apple.java.InstallOnDemandAgent
       com.apple.isst
       com.apple.IMLoggingAgent
       com.apple.imagent
       com.apple.identityservicesd
       com.apple.icloud.AOSNotificationAgent
       com.apple.icbaccountsd
       com.apple.helpd
       com.apple.gamed
       com.apple.FTCleanup
       com.apple.ATS.FontValidatorConduit
       com.apple.ATS.FontValidator
       com.apple.FontRegistryUIAgent
       com.apple.Finder
       com.apple.EscrowSecurityAlert
       com.apple.dt.CommandLineTools.installondemand
       com.apple.Dock.agent
       com.apple.DiskArbitrationAgent
       com.apple.DiagnosticReportCleanUpAgent
       com.apple.csuseragent
       com.apple.coreservices.uiagent
       com.apple.coreservices.appleid.authentication
       com.apple.CoreLocationAgent
       com.apple.cookied
       com.apple.ContainerRepairAgent
       com.apple.cmfsyncagent
       com.apple.cfnetwork.cfnetworkagent
       com.apple.cfnetwork.AuthBrokerAgent
       com.apple.CalendarAgentLauncher
       com.apple.CalendarAgent
       com.apple.btsa
       com.apple.bookstoreagent
       com.apple.bluetoothUIServer
       com.apple.BezelUIServer
       com.apple.avrcpAgent
       com.apple.AssistiveControl
       com.apple.assistantd
       com.apple.assistant_service
       com.apple.apsctl
       com.apple.appstoreupdateagent
       com.apple.appleseed.seedusaged
       com.apple.AOSPushRelay
       com.apple.aos.migrate
       com.apple.AirPortBaseStationAgent
       com.apple.AirPlayUIAgent
       com.apple.AddressBook.SourceSync
       com.apple.AddressBook.AssistantService
       com.apple.AddressBook.abd
       com.apple.accountsd
       com.kodak.BonjourAgent
       com.kaspersky.kav.gui
       com.google.keystone.system.agent
       com.examsoft.softest
       com.google.GoogleContactSyncAgent
       com.apple.mdworker.32bit.UUID
       com.apple.mdworker.shared.UUID
       com.apple.xmigrationhelper.user
       com.apple.syncdefaultsd
       com.apple.sbd
       com.apple.pluginkit.pkd
       com.apple.metadata.mdflagwriter
       com.apple.mdworker.sizing
       com.apple.mdworker.single
       com.apple.mdworker.shared
       com.apple.mdworker.mail
       com.apple.mdworker.lsb
       com.apple.mdworker.isolation
       com.apple.mdworker.bundles
       com.apple.mdworker.32bit
       com.apple.mbpluginhost.user
       com.apple.mbloginhelper.user
       com.apple.KerberosHelper.LKDCHelper
       com.apple.FileSyncAgent.PHD
       com.apple.cvmsCompAgent_x86_64_1
       com.apple.cvmsCompAgent_x86_64
       com.apple.cvmsCompAgent_i386_1
       com.apple.cvmsCompAgent_i386
    Bundles
       /System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle
       - com.apple.SecurityAgentPlugin.HomeDirMechanism
       /System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle
       - com.apple.KerberosAgent
       /System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle
       - com.apple.securityAgentPlugins.loginwindowUI
       /System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle
       - com.apple.securityAgentPlugin.MCXMechanism
       /System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle
       - com.apple.PKINITMechanism
       /System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle
       - com.apple.securityAgentPlugin.RestartAuthorization
       /System/Library/Extensions/AMDRadeonVADriver.bundle
       - N/A
       /System/Library/Extensions/AMDRadeonX3000.kext
       - com.apple.AMDRadeonX3000
       /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle
       - com.apple.AMDRadeonX3000GLDriver
       /System/Library/Extensions/AMDRadeonX4000.kext
       - com.apple.AMDRadeonX4000
       /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle
       - com.apple.AMDRadeonX4000GLDriver
       /System/Library/Extensions/AppleIntelHD3000Graphics.kext
       - com.apple.driver.AppleIntelHD3000Graphics
       /System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin
       - com.apple.driver.AppleIntelHD3000GraphicsGA
       /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle
       - com.apple.driver.AppleIntelHD3000GraphicsGLDriver
       /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle
       - com.apple.AppleIntelHD3000GraphicsVADriver
       /System/Library/Extensions/AppleIntelHD4000Graphics.kext
       - com.apple.driver.AppleIntelHD4000Graphics
       /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle
       - com.apple.driver.AppleIntelHD4000GraphicsGLDriver
       /System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle
       - com.apple.AppleIntelHD4000GraphicsVADriver
       /System/Library/Extensions/AppleIntelHD5000Graphics.kext
       - com.apple.driver.AppleIntelHD5000Graphics
       /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle
       - com.apple.driver.AppleIntelHD5000GraphicsGLDriver
       /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle
       - com.apple.AppleIntelHD5000GraphicsVADriver
       /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle
       - com.apple.driver.AppleIntelHDGraphicsGLDriver
       /System/Library/Extensions/AppleIntelHSWVA.bundle
       - com.apple.AppleIntelHSWFBVA
       /System/Library/Extensions/AppleIntelIVBVA.bundle
       - com.apple.AppleIntelIVBFBVA
       /System/Library/Extensions/ATIRadeonX2000.kext
       - com.apple.ATIRadeonX2000
       /System/Library/Extensions/ATIRadeonX2000GA.plugin
       - com.apple.ATIRadeonX2000GA
       /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle
       - com.apple.ATIRadeonX2000GLDriver
       /System/Library/Extensions/ATIRadeonX2000VADriver.bundle
       - com.apple.ATIRadeonX2000VADriver
       /System/Library/Extensions/EPSONUSBPrintClass.kext
       - com.epson.print.kext.USBPrintClass
       /System/Library/Extensions/GeForce.kext
       - com.apple.GeForce
       /System/Library/Extensions/GeForceGA.plugin
       - com.apple.GeForceGA
       /System/Library/Extensions/GeForceGLDriver.bundle
       - com.apple.GeForceGLDriver
       /System/Library/Extensions/GeForceTesla.kext
       - com.apple.GeForceTesla
       /System/Library/Extensions/GeForceTeslaGLDriver.bundle
       - com.apple.GeForceTeslaGLDriver
       /System/Library/Extensions/GeForceTeslaVADriver.bundle
       - com.apple.GeForceTeslaVADriver
       /System/Library/Extensions/GeForceVADriver.bundle
       - com.apple.GeForceVADriver
       /System/Library/Extensions/hp_designjet_series.kext
       - com.hp.print.hpio.Designjet.kext
       /System/Library/Extensions/hp_Deskjet_io_enabler.kext
       - com.hp.print.hpio.Deskjet.kext
       /System/Library/Extensions/hp_fax_io.kext
       - com.hp.kext.hp-fax-io
       /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
       - com.hp.print.hpio.Inkjet1.kext
       /System/Library/Extensions/hp_Inkjet2_io_enabler.kext
       - com.hp.print.hpio.Inkjet2.kext
       /System/Library/Extensions/hp_Inkjet3_io_enabler.kext
       - com.hp.print.hpio.Inkjet3.kext
       /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
       - com.hp.print.hpio.Inkjet4.kext
       /System/Library/Extensions/hp_Inkjet5_io_enabler.kext
       - com.hp.print.hpio.Inkjet5.kext
       /System/Library/Extensions/hp_Inkjet7_io_enabler.kext
       - com.hp.print.hpio.inkjet7.kext
       /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
       - com.hp.print.hpio.inkjet8.kext
       /System/Library/Extensions/hp_Inkjet_io_enabler.kext
       - com.hp.print.hpio.Inkjet.kext
       /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
       - com.hp.hpio.hp_io_printerclassdriver_enabler
       /System/Library/Extensions/hp_Laserjet_io_enabler.kext
       - com.hp.print.hpio.Laserjet.kext
       /System/Library/Extensions/hp_Officejet_io_enabler.kext
       - com.hp.print.hpio.Officejet.kext
       /System/Library/Extensions/hp_Photosmart_io_enabler.kext
       - com.hp.print.hpio.Photosmart.kext
       /System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext
       - com.hp.print.hpio.PhotosmartPro.kext
       /System/Library/Extensions/hp_qc_io_enabler.kext
       - com.hp.hpio.hp_psa530_630_io_enabler
       /System/Library/Extensions/iavkfs.kext
       - com.pctools.iantivirus.kfs
       /System/Library/Extensions/klif.kext
       - com.kaspersky.kext.klif
       /System/Library/Extensions/LexmarkUSBMerge.kext
       - com.lexmark.print.usbmerge
       /System/Library/Extensions/PdaNetDrv.kext
       - com.jft.driver.PdaNetDrv
       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
       - info.emagic.driver.unitor
       /Library/Audio/Plug-Ins/HAL/AirPlay.driver
       - com.apple.audio.AirTunesHALPlugin
       /Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver
       - com.apple.audio.AppleAVBAudio
       /Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver
       - com.apple.audio.BluetoothAudioPlugIn
       /Library/Audio/Plug-Ins/HAL/iSightAudio.driver
       - com.apple.iSightAudio
       /Library/CoreMediaIO/Plug-Ins/DAL/AppleCamera.plugin
       - com.apple.cmio.DAL.AppleCamera
       /Library/CoreMediaIO/Plug-Ins/FCP-DAL/AppleCamera.plugin
       - com.apple.cmio.FCP-DAL.AppleCamera
       /Library/Extensions/hp_io_enabler_compound.kext
       - com.hp.kext.io.enabler.compound
       /Library/Internet Plug-Ins/Default Browser.plugin
       - com.apple.DefaultBrowser.PlugIn
       /Library/Internet Plug-Ins/Flash Player.plugin
       - N/A
       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
       - com.google.googletalkbrowserplugin
       /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
       - com.apple.plugin.iPhotoPhotocast
       /Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
       - net.juniper.DSSafariExtensions.plugin
       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
       - com.google.o1dbrowserplugin
       /Library/Internet Plug-Ins/Quartz Composer.webplugin
       - com.apple.QuartzComposer.webplugin
       /Library/Internet Plug-Ins/QuickTime Plugin.plugin
       - N/A
       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
       - com.microsoft.sharepoint.browserplugin
       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
       - com.microsoft.sharepoint.webkitplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       - com.microsoft.SilverlightPlugin
       /Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
       - N/A
       /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle
       - com.apple.QuartzComposer.iTunesPlugIn
       /Library/PreferencePanes/Flash Player.prefPane
       - com.adobe.flashplayerpreferences
       /Library/QuickTime/AppleMPEG2Codec.component
       - com.apple.AppleMPEG2Codec
       /Library/Spotlight/GBSpotlightImporter.mdimporter
       - com.apple.garageband.spotlightimporter
       /Library/Spotlight/iBooksAuthor.mdimporter
       - com.apple.MDImporter.iBooksAuthor
       /Library/Spotlight/iWork.mdimporter
       - com.apple.MDImporter.iWork
       /Library/Spotlight/Microsoft Office.mdimporter
       - com.microsoft.MDImporter.Office
       /Library/Widgets/Network Connect.wdgt
       - net.juniper.widget.NetworkConnect
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
       - com.skype.skypeabdialer
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
       - com.skype.skypeabsms
    dylibs
       /usr/lib/dtrace/libdtrace_dyld.dylib
       /usr/lib/libgmalloc.B.dylib
       /usr/lib/libruby.2.0.0.dylib
       /usr/lib/libXplugin.1.dylib
    Contents of /Library/LaunchAgents/com.examsoft.softest.plist (checksum 574561436)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Umask</key>
        <integer>0</integer>
        <key>Label</key>
        <string>com.examsoft.softest</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/SofTest.app/Contents/MacOS/SofTest</string>
        <string>-launchd</string>
        </array>
        <key>QueueDirectories</key>
        <array>
        <string>/Library/Application Support/SofTest/.q</string>
        </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.kaspersky.kav.gui.plist (checksum 1232431501)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.kaspersky.kav.gui</string>
        <key>ProgramArguments</key>
        <array>
        <string>open</string>
        <string>-a</string>
        <string>Kaspersky Anti-Virus For Mac.app</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>ServiceIPC</key>
        <false/>
        <key>WatchPaths</key>
        <array>
        <string>/Library/Application Support/Kaspersky Lab/KAV/kickstart_gui</string>
        </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist (checksum 2625351456)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Kodak Version</key>
        <string>7.1.6.10</string>
        <key>Label</key>
        <string>com.kodak.BonjourAgent</string>
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>
        </array>
        <key>ServiceIPC</key>
        <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.examsoft.softest.service.plist (checksum 1932046632)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>StandardOutPath</key>
        <string>/Library/Application Support/SofTest/.svclog</string>
        <key>StandardErrorPath</key>
        <string>/Library/Application Support/SofTest/.svcerr</string>
        <key>Label</key>
        <string>com.examsoft.softest.service</string>
        <key>OnDemand</key>
        <false/>
        <key>RunAtLoad</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/SofTest/Service</string>
        </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.kaspersky.kav.plist (checksum 359851999)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.kaspersky.kav</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav</string>
        <string>-r</string>
        <string>-bl</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>ServiceIPC</key>
        <false/>
        <key>StandardErrorPath</key>
        <string>/var/log/kav_daemon_stderr.log</string>
        <key>StandardOutPath</key>
        <string>/var/log/kav_daemon_stdout.log</string>
        <key>WatchPaths</key>
        <array>
        <string>/Library/Application Support/Kaspersky Lab/KAV/kickstart</string>
        </array>
       </dict>
       ...and 1 more line(s)
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       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.spotify.webhelper</string>
        <key>KeepAlive</key>
        <dict>
         <key>NetworkState</key>
         <true/>
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        <key>RunAtLoad</key>
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        <key>SpotifyPath</key>
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    Global login items
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    Font issues: 42
    DNS: 209.18.47.61 (static)
    User login items
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