Equium M50-164: Not shuting down

I have a M50-164 and after i have been on the web for a couple of hours i try to shut the laptop down (E.G. START>TURN OFF COMPUTER>SHUT DOWN)
it will not work, only after i have tried about 3 times using the same process as above then it will work, or sometimes that will still not work at all i then have to turn it off by the power switch....any ideas???
If anybody can help please let me know.
Thanks
Nick
[email protected]

Hi Nick,
It is not easy to say why your notebook will not power off. Obviously there is some application or process running which does not respond to the request to close and this will cause the shutdown process to stall.
You can check for active applications in Task Manager before issuing the shutdown and try to close any that are still running (noting any that hang), and likewise you could try the same with the system processes (check here for anything unusual which may have popped up while your were surfing.)
regards,

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Equium M50-164: Not shuting down

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