Erase all settings and data

I have a iphone 4 for my daughter, but now i hange get her a new one IPHONE 4S . But when i want to erase her IPHONE4 , it needs my password for icloud.
By the way , i have forgotten my password, so i send to iforgot . But mainly my previous email address was my previous network supplier, so ow can i get the reset password from my email network provider. This case have been waste me for over 3 weeks, i go to your shop locate in Hong Kong Festival Walk, no ones can help . So i send a email to icloud support , but yours reply me to ask for customer service. What a shame on Apple, i feel no help on me. How can i get back a reset password from my previous network provider. If you can help just let me know, my wrong email address: [email protected] and my new service provider email : [email protected]

Thank you for your help,it definitely can"t help . When I follow the step u suggest , it always show a message turn off your [email protected] . Which as I mention this email address was my previous network provider,I feel disappointed on Apple in this case. Main reason , that's mean I can"t change any service provider if I use Apple.
Account of iCloud information in my old iPhone cannot delete , so it means I can"t sell the old phone to the second market , I think my whole family will not consider to change any update Apple product anymore.

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    Ok thank you guys for your helpful responses. I am going to be at an internet spot in a couple weeks and will try this out there. I will report back to you guys after that. Until then, thank you very much once again. You mac guys are all right hehehe. If it doesn't fix it I will open another topic there and reference this one perhaps. Thanks for the help!

  • I was erase all contect and data after it it showing only apple  logo from last 2 hour i need help

    i was erase all contect and data after it it showing only apple  logo from last 2 hour i need help

    You should reset your iPhone,
    Reset your iPhone by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPhone will then go through a reset / reboot procedure and will be ready for use within about a minute.
    Don't worry about doing this as you will not lose data or settings.
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    is the a way to restore my iPhone 5 when it is no longer activated since i erased all content and data it keeps giving me this window that says my simcard is not recognizable does anyone know what to do?

    Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
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    Sorry but you are stuck without new hardware.
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    i have ip 3gs and ios 4.1 i want to upgrade it to download latest version of apps ,which ios will be compatible and is there any danger to update ios before i erased all settings and content and i tried to update but it failed .it is working properly but i want to update from itunes.iwill do back up but is there any other thing i will face after updating like it will jut show apple loge and will not work. please answer quickly

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  • HT201274 Erase all settings and content

    If I erase all settings and content on my iPhone, and it's connected to iCloud, will it erase everything on my other devices as well?

    It will erase your iCloud account so any changes shouldn't be reflected in iCloud.  But to be safe, just go to settings>iCloud, scroll to the bottom and tap Delete Account before erasing the phone.  (This deletes the account from the phone only.)

  • Erase all settings and content

    How do I erase all settings and content if I forgot my pass code ?

    Place the iOS device in Recovery Mode and then connect to your computer and restore to factory settings/new iPodvia iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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  • Erase all settings and contents

    how long should it takes to erase all settings and contents on my 64 gb???it's been 1 hour HELP PLEASE i used 33 gb of 64gb

    Something has gone wrong, on an iPhone 4S the erase all operation should be almost instantaneous.
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    I have an app, no longer in the app store, that i want to keep an iphone i'm getting rid of. I backed up the iphone on itunes and deleted all data, but the app, manually. I want to erase all data, and then put the app back on the phone. Please advise. Thanks

    Then as I said you can do an Erase All Content and Settings which will wipe the phone. Completely. In order to add a game from your iTunes you will have to activate the iPhone with your Apple ID and then sync the game. You don't have to sync anything else. But you will need to sell the phone with your Apple ID on it.

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  • HT4623 my iphone 5 is not ringing and has no tones on videos and keypad? i did reset and even erase all settings and reset it but the problem didn't solved. what shall i do.

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    azadeh81 wrote:
    hi, i have iphone 5 and it's been 2 days that it is not ringing for incoming calls and the speaker option is not working while im speaking . the videos have no sounds . every day i recieved lots of missed calls. i checked all settings related and non related to the sound feature but non were working. i even reset it and erased and reset it but still have the same problem. what shall i do?
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