"Erase Junk "Mail" button is not active

I just went into mail and saw that I had 4 emails in my junk folder. I went up mailbox>erase junk mail, but the button was dead - greyed out. I had to drag the junk mail to the trash folder and then empty trash. Is there a problem here or a fix?

msweatherwax wrote:
Something's scrambled.
As it works just fine in my installations I agree that something may be scrambled, but it is not general, boot into safe mode and try again, post back.

Similar Messages

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    Post at Apple Feedback.

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  • Spam/Junk mail button

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  • IDEA: Junk Mail Button on WebMail Sync with Mail.app

    Feature Request to Apple / .Mac
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    Hi Eric
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  • Mail 2.0.5: Can the confirmation dialog on "Erase Junk Mail" be turned off?

    Subject says it all, really. Does anyone know of a way to turn off the confirmation dialog when you Erase Junk Mail in Mail 2.0.5? Maybe some config file I can manually edit or something...?

    I'm not sure about a config file that can be manually edited but you can select automatically erase messages in an account's Junk mailbox which is available under the Mailbox Behaviors tab for the preferences for each account and no confirmation dialog will be provided.
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  • Erase Junk Mail is Dimmed

    Until recently I was able to "right" click on the Junk Mail folder in the Mail.app and select Erase Junk Mail. Now when I bring up the contextual menu Erase Junk Mail is dimmed as is Erase Junk Mail from the Mailbox menu is also dimmed. Any ideas?

    Agreed. I had just changed my Junk Mail preferences to "Perform Custom Actions" and the same thing happened to me - no more "Erase Junk Mail".
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  • Erase junk mail

    The erase junk mail command (mailbox-erase junk mail) is dimmed. I have tried everything I know and cannot use this option. I have junk mail set to erase when one day old but this does not always work. I tried erase when quitting mail but really would like to erase when I see the junk mailbox filling. Does anyone know how to activate the "erase junk mail" command. I used this extensively in Panther and have just upgraded computer and OS to leopard. The option remains dimmed and not usable.

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  • "Erase Junk Mail" 10.7 Mail Grayed Out

    For the last few months, maybe even since I upgraded to 10.7 from 10.6 several months ago, I have noticed that the "Erase Junk Mail" under "Mailbox" is grayed out even though there are emails in the junk mail folder.
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    Found the problem myself in another thread.
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  • Erase Junk mail is grayed out and won't work

    I just upgraded to 10.5 and my erase junk mail will not work. I have tried rebuilding the box but it still won't work

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    Launch Mail, and a new Junk.mbox will be created automatically within the account named folder when the next message received is automatically or manually marked as junk and moved to the account's Junk mailbox.
    Test if this resolve the problem.

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