Erased Airport Extreme! Utility wont see it! HELP!

I was trying to set up an Airport Express & did Manual Setup (my first mistake) I put in the info & next thing I know the Base Station that was there a minute ago is gone! My Airport Utility doesn't see it at all. I have no idea what to do & don't want to screw it up any worse!
I know enough to know I don't know nearly enough.
Any help!!??
Kim

Seems like I have the same connection problem with my Airport Express. When I hit Rescan, it can't even detect an apple device.
It worked fine during my initial installation, but I screwed everything up by accidentally hitting the 'restart apple device' option when it popped up.

Similar Messages

Airport Admin Utility wont see ABS "Snow"

Hi.
The Airport Admin Utility (v 4.1.1) and the Airport Setup Assistant (v 4.1.1) , and the Airport Setup Assistant for "Snow" or "Graphite" (v 3.4.3) and the Airport Management Utility (v 1.0) won't see my "Snow" Base station. I have Mac OS 10.4.1 on my G5.
My Powerbook, which is upgraded to 10.4.2 with updated Airport 4.2 software installed will not see the base station with any of these utilities either.
My Ruby iMac, which is attached to the Airport base station via an ethernet cable running Mac OS 10.1 (I think) sees the base station without problem.
The networks themselves are visible (I have two DSL connections temporarily and have the newer DSL temporarily hooked up with the Westell Versalink wireless modem that comes with a Verizon account). Airport sees and connects thru to either network, but I can't see the Apple base station. I have no idea whether I should be able to see the Westell modem, but that's immaterial.
- The DSL modem is connected to the WAN port on the Airport Base Station.
- I don't have "Block UDP Traffic" selected in the Sharing Control Panel
- the network names appear in the "Preferred Networks" tab in Networks
- the network names appear in Internet Connect
- the networks appear in the dialog text field at the beginning of Diagnostics
The G5 has Airport Extreme card and the Powerbook has an older Airport card.
Is this some wierd marketing deal on Apple's part to make me buy a new base station? Can't I make this work?
I've done a lot of reading in Discussion, Knowledge base and the usual Mac sites and I can't find the exact problem, nor can I find a solution.
(Oh help me Obi Wan, You're My Only Hope. )
Anybody got a clue how to see the Base Station?
Catherine

Hi Catherine,
You should be able to see the Airport from any mac. All that is important is the version of firmware on the Airport and the airport software on the Mac. I suggest that you get the newest airport firmware on the airport. The easiest way to do this is to plug the powerbook into the airport like you currently have your iMac plugged in via ethernet. Then airport admin should see it. Use the option to upload the default firmware to the base station.
Make certain the all macs that you use to administer the airport have the newest version of airport software.
As for the Westell, airport software will not see that. You will likely only be able to administer that through a web browser.
-travis n

Airport extreme doesn't see my hard drive (free agent 500Gb)

airport extreme doesn't see my hard drive (free agent 500Gb)

A few things to check are:
Make sure that the drive is formatted in Mac OS Extended (Journaled) or FAT32. The normal Windows format of NTFS will not work.
The USB port at the AirPort Exteme is under powered. You almost always need to use a powered USB hub with a drive at this port, even if the drive has its own power supply.

Which airport extreme utility download to use with pc?

What airport extreme utility download to use on pc?
802.11n wi-fi
The one that reads for PC has a file extension .DMG?
thanks

You need to download the correct version of AirPort Utility based on the operating system that the PC is using.
For XP SP3 and Vista SP2 use AirPort Utility 5.5.3 for Windows
For Windows 7 use AirPort Utility 5.6.1 for Windows
Both downloads are Windows .exe files

Airport Extreme doesn't see cable modem

A new Airport Extreme refuses to see an Optimum Online cable modem. As for troubleshooting, I've seen the new AE working at an Apple authorized store, bought a brand new ethernet cable, but still only get a blinking yellow light. I can plug my G5 directly into the modem with no problems. Any thoughts?

I had a similar problem once. Turned out Verizon (the ISP) had their DHCP server bind to the MAC address of the first machine connected to it and wouldn't issue a new IP address to another machine (MAC) address, unless you either:
1) let it time out like 45 mins!
2) you spoofed the MAC address of the old device on the new device. (Can't do this on the AEBS, unfortunately.)
3) you connected the old machine and (rather than just disconnect it after it got an address from the DHCP server), you actively released the DHCP address.
Until I found out this vital DHCP server behavior info (after waiting an hour on hold with tech support and then working through level 1 support's noob scripts), I too was playing around with resetting the modem, etc., etc. The problem however was the ISP's DHCP server 'security'.

Airport extreme utility update won't install

any reason why i can't install the latest version of airport extreme utility? i have installed it 3 times, and each time, when I go into my utilities folder, the old version of airport admin utility is there, with no update.

That doesn't make any sense unless you somehow got it in a different place than it normally downloads.
It should be under HD/Applications/Utilities/Airport Utility.
You can also try using finder to locate it.
I vaguely remember one other person having a similar problem but I think he caused his own problem and then could not correct.

Airport Extreme Utility Disc is not compatible with OS 10.. help please

I recently purchased the Airport Extreme (model A1301) (second hand) to use with my new imac. I didnt realise till I tried to set it up that the disc that comes with it to install the airport utility isnt compatible with OS 10.8.3 version that I am running. So I cant install it. Is there anyway around fixing this so that I can still use the device?

The Airport Utility built into OS X should be able to administer it. If you can't find it in your Utilities folder, you can download it here:
http://support.apple.com/kb/dl1628
Matt

Airport Extreme Utility problem with Vista (works with XP, MacOS)

Hi,
I just setup a new Airport Extreme network at my house, and most things are working fine. I have wirelessly connected at various points an Airport Express (using WDS), a MacBook Pro (OSX) and an IBM Thinkpad. I have several wired machines as well.
My problem: The wired machine I use to configure and setup everything is a Vista Ultimate machine. Unfortunately, the Airport Utility won't connect to the Airport Extreme (or Airport Express for that matter) from Vista. The utility works fine from XP or OSX, but not from Vista. Note that I'm using this in a wired capacity. The Vista machine is directly connected to the Airport Extreme, while several other machine are connected through a GBit switch.
Any help would be much appreciated? Is this a Vista security problem or an Airport Utility problem with Vista?

It's most likely a security issue with Windows Vista. Vista has the ability to set "compatibility modes" for applications.
Try:
1. right mouse clicking the Airport Utility's .exe file.
2. Click the Compatibility tab. Change the Compatibility mode to Windows XP (Service Pack 2).
3. Now go down to "Privilage Level" and check the "Run this program as an administrator"
Apple never tells you this but you must connect to the Airport Extreme wirelessly. Now run the Airport Utility. You should see it.

Airport Extreme, can't see usb disk from media player

I have a WD hard drive (formatted in FAT32) connected to my Airport Extreme. I can access it from my MacBook and I can see it under disks in Airport Utility. When I try to access the drive wirelessly from my Merlin media player (that's connected to my TV), the drive doesn't show up under the Airport Extreme Workgroup. I should mention that when the drive is plugged into my MacBook, I CAN access the drive on my media player under my MacBook's Workgroup. So I'm assuming the issue is with the Airport allowing the drive to be seen, and not the format of the drive itself. Can anyone help?

By default, when you enable "File Sharing" in the AirPort Utility, your AirPort Extreme will share out an attached USB HDD with either Macs or PCs.
To access the shared HDD from a Windows 7 PC:
Start > Computer > Map network drive
Drive: <use default or select a drive letter>
Folder: \\<AirPort's Base Station Name or IP Address>\<HDD's Volume Name>
User name: <Enter Base Station Administrator name>
Password: <Enter Base Station Administrator password>

Airport Extreme and HP Psc printer help needed

Hey there, I just got a new Airport Extreme 802.11n, the internet works fine but I am having problems getting it to work with my HP printer. I have a HP PSC 2410 printer(multifunction).
The airport sees that it is connected and it comes up fine. But when I try and print something it just doesent work and usually will get stuck on "Opening Printer Connection".
Other times it may sound like the printer is going to print and it gets ready to but then stops. Also sometimes it can manage to print a few letters in Word but then I try to print a whole webpage and it wont work. But most the time it just wont work.
Things I have tried:
1.Call Apple-they said to come here
2.Called HP-they want me to give them $$ to get any support
3.Reinstalled drivers
4.Re-added printer
5.Power-cycled
6.Fiddled around with settings in the airport utility and elsewhere
The worst case I am expecting is that it just isn't compatible which in that case is no biggie because I can just hook it back up directly to my iMac and it works fine, just would be nice to be able to print wirelessly from my Macbook pro.
Anyone have any ideas? Thanks.

Hello Drumwiz. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

Airport Extreme utility not discovering base station

Strange problem since I upgraded to Leopard 10.5.5, my Airport Extreme Base Station is not being discovered by the Airport utility so that I can adjust the settings even when the network is connected.
I am having frequent drops outs of the connection and when I can finally get connected ie. right now, I can access the internet as normal and I am connected to my home network but the airport utility still won't discover the base station???? Lights are all green and all seems OK?
Can anyone help?

ESSENTIAL MAINTENANCE
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
If ISP uses DHCP:
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
REBOOT AIRPORT HARDWARE
1. Turn power off to ISP modem and AirPort Base Station, and shutdown computer - leave power off for 10 minutes.
2. Turn on modem and wait for it to complete its test cycle. Then turn on the AirPort Base Station.
3. Turn on computer and select your wireless network using the AirPort status menu in the menu bar. Then check if AirPort Base Station appears in AirPort Utility.
4. If AirPort Base Station is not seen in AirPort Utility, quit AirPort Utility and turn AirPort Off using the AirPort status menu in the menu bar. Wait 30 seconds and turn the AirPort On again.
5. Check if AirPort Base Station appears in AirPort Utility.

AirPort Extreme does not see printer, hard drive, AirPort Express!

I just got an AirPort Extreme (802.11n), to replace my AirPort Express. I have a Brother 665CW wireless all-in-one printer, which had worked perfectly but now I cannot find it. I have also hooked my USB hard drive into the Extreme. I can see the hard drive in the AirPort Utility, but I don't know how to find it from my iBook. I'd also like to put the Express in another room to use the AirTunes feature. Unfortunately, almost nothing is working!
Here is how it's set up:
Den:
AirPort Extreme - hardwired to:
- DSL modem
- hard drive (via USB)
Brother 665CW (wireless)
Living Room:
AirPort Express
Advice would be appreciated. I'm usually able to troubleshoot my problems, but documentation on this Extreme is really bad! Thanks!
iBook G4 Mac OS X (10.4.9)

I had problems adding Airport expresses using Airport Utility. However I found it worked fine if I used the manual set-up option and not the Assist me option.
Reset the airport express then, in manual set-up, set the express to 'join an airport network' add the airport network password and see if that works

My Airport Extreme Can't See My USB Disk

Hi. I have a new airport extreme out of the box, factory fresh. I plugged in my USB hard drive and cannot see it displayed in the Airport Utility under Disks. I have tried different hard drives, different cables, rebooted the airport, restored it to default settings but still no joy.
The first disk I tried was a factory fresh Buffalo formatted to NTFS. Then I tried my USB disk that was the Time Machine backup on my old Mac that I had connected via a USB cable. Neither can be seen.
At my wits end....
Thanks for any help

The drive must be formatted in Mac OS Extended (Journaled) or FAT32 to be recognized at the USB port of the AirPort Extreme.
The USB port on the AirPort Extreme is underpowered. For that reason, it is often necessary to use a powered USB hub with a hard drive......even if the hard drive has its own power supply.
If the drive is formatted correctly, and you have a powered USB hub, and the drive will still not appear in AirPort Utility, then it is time to take the AirPort Extreme to an Apple Store or service to have the USB port checked out.
See this discussion for more information and tips:
https://discussions.apple.com/message/20499058#20499058

IBook G4 Airport Extreme does not see any SSID

Hi,
My iBook 1,2 Ghz has been working great for several years now.
I am working with Mac OS X Tiger (10.4.11) for quite some time
and it never let me down. I connect to the internet using an Airport Express
connected to a speedtouch router.
The Airport Express Card in my iBook always found 6 or 7 SSID's of other
Wireless Networks in my neighbourhood and it used to login automatically on
my Airport Express wireless wetwork station.
Last week it suddenly stopped working correctly.
After starting OS X on my laptop the little Airport icon in the upper bar faded out grey.
When I click it it says it can't find any networks.
I checked all my settings, downgraded my Airport Extensions
and even installed a spare (refurbished) Airport Extreme Card.
Even with another Airport Extreme Card it does not see any wireless networks.
My other macs, a unibody MacBook Pro and white MacBook work fine with the Airport Express.
What could be wrong? Am I overlooking something here? Can somebody help me out?
How can i get my Airport Express/iBook G4 connected to my wireless network again?

Hi Elko,
Thanks for the reply.
I re-installed the original Airport Extreme card into the slot again.
But now i pushed it harder than the first time. (just like you said)
I noticed the second click, but that doesn't seem to be the problem.
Both Airport Cards (the original and the new) were installed correctly.
I also checked the antenna connection but that is seated o.k. too.
After re-installing the card, i booted into Mac OS X Tiger and checked the ASP.
It says a Airport Extreme Card is installed with firmware version 405.1 (3.90.34.0.p.18)
and the langauge version is international/worldwide. So far, so good.
Nevertheless the airport card does still not find any wireless networks or SSID's after
scanning multiple times. (Location on automatic)
I am planning an upgrade to Leopard today. Maybe that's gonna help, since there were some Airport Extreme updates in Leopard. If that's not the solution, I will stay with your other suggestion and buy me a nice USB dongle.
Do you have any idea what type of dongles work best with Leopard? I have seen some different models, but a lot of dongles require third-party software to make it work and are not automatically recognized by OS X.

My new airport extreme does not see the hard drive

I have a new airport extreme with a hard drive connected to the USB port but the airport can't see the disk. I verified the firmware and is 7.7.1
http://support.apple.com/kb/DL1665
Disk was working good but after Mavericks, the problem start.
Any suggestion?

I had problems adding Airport expresses using Airport Utility. However I found it worked fine if I used the manual set-up option and not the Assist me option.
Reset the airport express then, in manual set-up, set the express to 'join an airport network' add the airport network password and see if that works

Airport Extreme Utility not recognizing base station; flashing amber light

I'm using a PC with a Linksys PCI W54G PCI Adapter card. My Bellsouth DSL connection has worked fine using a direct ethernet connection. I'm now trying to setup a new Airport Extreme for wireless, but cannot get the utility to recognize the base station. The amber light flashes. I have tried resetting and rebooting. Still nothing. What am I doing wrong?

ESSENTIAL MAINTENANCE
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
If ISP uses DHCP:
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
REBOOT AIRPORT HARDWARE
1. Turn power off to ISP modem and AirPort Base Station, and shutdown computer - leave power off for 10 minutes.
2. Turn on modem and wait for it to complete its test cycle. Then turn on the AirPort Base Station.
3. Turn on computer and select your wireless network using the AirPort status menu in the menu bar. Then check if AirPort Base Station appears in AirPort Utility.
4. If AirPort Base Station is not seen in AirPort Utility, quit AirPort Utility and turn AirPort Off using the AirPort status menu in the menu bar. Wait 30 seconds and turn the AirPort On again.
5. Check if AirPort Base Station appears in AirPort Utility.

Erased Airport Extreme! Utility wont see it! HELP!

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