Erased backup for imac and can not retrieve purchases thru apple for upgrades of lion, leopard

can not retrieve backup or time machine information for imac which was upgraded from os x 10.5 to lion & snow leopard thru apple store. I somehow erased everything including recovery disk and when i try to upgrade it says that my imac version is too old and needs to be upgraded to implement the new version. However, i can not redownload any of my previous purchases or even rebuy because it my imac is back too old version.

Snow Leopard would have come on install disks, not via a download from the app store. So do you have the disks? You need to install that first before you can download/install anything later such as Lion. If you don't have the disk, you can buy it.
What year/model iMac do you have?

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HT4759 Please I need a help I cannot backup my ipad and can not get into the icloud storage. What would I do to get into my ipad? please I need your help

Please I need a help. I cannot backup my ipad and can not get into the iclous storage to delet them, because its read icloud storage is full. Please do you have a knowledge of how I can get rid of the message and get into the ipad?

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

HT3887 I am trying to pair my iphone 4 to my 2011 Kluger KX-R. I have turned bluetooth on my phone but it keeps searching for devices and can not find any. My computer can find my phone but my phone can not find my computer.

I am trying to pair my phone to my 2011 Toyota kluger KX-R. I have turned bluetooth on my phone but it keeps searching for devices and can not find any, including my computer.

No worries. Often after iTunes updates you have to reconnect your device in order for iTunes to see it. Happens to me all the time!

Screw up with the email installation, I stay on the page and can not retrieve neither come back to the welcome mail page

What can you do when you screwed up the installation of mail/ hotmail/ the IPad can not retrieve the mail and rested blocked on a of reception page?
Can I reload the email configuration, Please guide, I

You can delete the account and start all over again. Go to Settings>Mail, Contacts, Calendars>Account name - tap on the email account name - then tap delete at the bottom of the window that will pop up.
Then start all over again with the correct information.
If you cannot get out of the mail app - force quit it. Hold down on the sleep button until the red slider appears. Let go of the sleep button. Then hold down on the home button until the mail app quits. You may want to restart the iPad as well.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Message was edited by: Demo

TS1398 Can not connect to Wi Fi on my iPad Wi Fi is on and will connect to other devices IPad is searching for network and can not find a network I have reset device and nothing is working help

Can not connect iPad 2 to wi fi IConnection works on other devices. This device is searching and can not find Wi Fi to connect too

It does connect at other Hot Spot locations. At home and here at my office, I have At&t DSL & Wireless,Motorola 3347 Router. Computers hook right up to wireless with no problem, I just can't get ipad to connect. Password is rejected. Thanks for you quick response, I am not very computer litterate and this is driving me crazy. Thanks again
Mike

Adobe Reder 8 slow for download and can not open

I try to open adobe reader 8 but very slow and can not open also.I use XP pack3.I try about 3 hours.But still have problem.

if it's not installed, re-install it.
make sure your installation file(s) are the correct size.

My iPod is formatted for Mac and can not get Windows iTunes to recognize it. How do I format it for Windows?

I need serious help! I can not seem to restore my iPod to Windows as it is in MAC format. The windows computer "dings" when plugged in, but is not recognized in iTunes or computer. I have no problem when it is plugged into my MAC!!! PLEASE HELP, this is frustrating!

Hey KitKattz44,
Thanks for the question. The following resource may help to resolve your issue:
iPod: How to determine your iPod's disk format
http://support.apple.com/kb/HT1335
You cannot use an iPod whose disk is configured for Macintosh on a Windows-compatible computer. However, you can restore the iPod disk to use it with a Windows-compatible computer. To do this, see "Restoring iPod to factory settings." While a Windows formatted iPod may work on a Mac, Apple supports this configuration only with iPod shuffle.
Thanks,
Matt M.

I have downloaded photoshop on my iMac and can not find it in my applications folder

please help

There were a lot of Apple KB changes/additions last week:
http://support.apple.com/kb/index?page=articles&facetid=WEEK&sortingType=MODIFIE DDATE&sortingOrder=DESC&next=50
Okay,
https://discussions.apple.com/community/icloud
http://www.apple.com/support/icloud
iCloud Control Panel
From the Start menu, choose Control Panel.
Click “Network and Internet,” and then click the iCloud control panel. The version number is in the upper-right corner of the login screen for the iCloud Control Panel.
PC
Microsoft Windows 7 or Vista (Service Pack 2 or later)
iCloud Control Panel 1.0
iTunes 10.5
Outlook 2007 or 2010 (recommended for Contacts and Calendar)
Safari 5.1.1 or Internet Explorer 8 or later (for Bookmarks)
http://support.apple.com/kb/HT4759
Changes needed for IE Trusted Sites
http://support.apple.com/kb/HT4991

It seems that I have erased the address bar and can only access firefox thru google. I am using a mac. How do I get it back?

there is an icon in the upper right corner that closes or opens a portion of the top of the page, and I accidentally clicked it, and the address bar was gone. Now I can not open the home page and type where I want to go.

Perhaps the icon is the Full Screen icon, didn't even know there was one. You can use "F11" to toggle in or out of "Full Screen" mode. In full screen mode the Firefox window fills the entire screen, and toolbars typically do not display at all.
If toolbars are showing but not the navigation bar use
"Alt" then View > Toolbars > make sure Navigation bar is check marked, and you can show your other toolbars as well.
If the Navigation bar is displayed but it lacks the location bar look for it at
"Alt" then View > Toolbars > Customize and drag "Location bar" to the navigation bar.
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

I bought photoelements 7 a few years ago, now I want to use and can not. i don't want to upgrade

I purchased Photo elements 7 a few years ago and it is sufficient for my needs. but now i can not get into the program, I have account number and password. i am not interested in upgrading to version 12

In your Adobe A/c did you look under 'My Orders.? That's where you'll find the download link.
If it's not there, you can download PSE7 from a link in the comments here - http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2186. Make sure you also read the linked instructions. Follow those very important instructions EXACTLY or you will likely encounter authorisation errors or download the latest version instead.
You will still need your serial number. You should be able to findthis in your Adobe A/c under 'My Products'.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

HT204023 I have recently plugged my iphone 5 into a laptop which had an iphone 4s registered with Itunes. and I was looking to simply sync the music files to my iphone. However i have lost all my files and can not retrieve my Hotspot connection on the wif

I have plugged my new Iphone 5 into a computer with itunes that had an iphone 4s registered with it. So when I plugged in my Iphone to the laptop I may have clicked something because I was looking to just add the music from the Itunes to my phone. I am a new iphone user and dont really know what I did and am seeking assitance because I have also now lost all my contacts (which have been synced entired to the laptop I lost all my original files and was synced the files from the other iphone4s users profile.) I have also lost the link to locate my personal hotspot when i entir the settings home page. I am wondering I have downgraded my phone or something. What can I do to get my personal hotspot back?

Restore it from the last backup you made on YOUR computer or iCloud.

Fix for iTunes and Windows not recognizing iPod after 7.7 upgrade...

..it worked for me!
XP wanted drivers for the iPod, and I used the method in this doc with one exception:
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
...when the wizard came up and asked to look for the driver, I clicked "Search for the best driver in these locations" except instead of windows/inf I went to system32/drivers and found a subfolder with USBAAPL.SYS [the driver name] in the title... it was a hidden folder so you'll have to have them visible to see it. Using that folder as the target for the search picked it up immediately and then everything was fine.

Hello Overdrive_king,
And welcome to Apple Discussions!
I'm assuming you also tried using different USB ports (preferably ones attached directly to the motherboard) as well as using a different USB cable as well just for good measure?
If you choose Computer from the Start menu, does your iPod show up as a mounted drive there? What happens if you put it into disk mode using the instructions provided here.
http://support.apple.com/kb/ht1363
It might also help to try the other solutions mentioned in this article related to your issue as necessary (I know you have already tried a number of them).
http://support.apple.com/kb/ts1369
And lastly, it wouldn't hurt to remove and re-install the necessary drivers for your iPod.
http://support.apple.com/kb/ts1538
B-rock

HT1369 why is my ipod can not connect with the i tunes store and can not sync

Dear apple,
Please kindly help me because my ipod can not connect with the i tunes store and can not sync either

Follow through: iTunes for Windows: Device Connectivity Tests
That link, also contains other links that may be related to your problem and/or to your solution.
Hope this helps.

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave

Erased backup for imac and can not retrieve purchases thru apple for upgrades of lion, leopard

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