Erased firmware zen touch i need h

erased my firmware on my zen touch. ?now i cant download the new one off the site it wont let me like a i did before. ?what can i do to fix it's i need some help........thank you

Same thing happened to me as well. I wanted to update my Vision:M 30gb to the latest version because it had been freezing alot lately, so i Reformatted it in the Recovery Menu, and saw the Reload Firmware, and i figured this is how i update the firmware. It erased the firmware, and now my player is rendered useless because the update doesnt detect my MP3 Player even though my computer does.
I wonder if anyone could perhaps send me a backup of the Vision:M system files or something? Nothing else seems to work, i tried rolling back to WMP 0 to no avail, not sure what else i can do, and i dont really wanna RMA it since its just a software issue.

Similar Messages

Creative Zen touch - help needed for device t

i have a zen touch but my new cd player with usb input requires the touch to be set to mass storage device to work.
so far i cannot find a way to do this, is there one?

Dan. There?s a site ?Here? that has the driver but it is not supported by Creative Lab?s. But it may work until creative updates their site and ads them. Torstein. Please help me with my post: A Petition to ask Creative to update the firmware of the Zen Touch to Include EAX capabilities.

Zen Touch Firmware v0.0.8 Anyone? Having Problem in recovery mode and need to reload firmware

As stated in subject, i need a firmware for Zen Touch, for version v0.0.8... I know the firmware is old, but i'm STUCK in the recovery mode after the player hung... I didn't back my music up yet, so, anyone here can help me with this problem? Or is it any other firmware available that is suitable to be reloaded too? Help~~
Thanx,
Anfernee

anfernee0 wrote:Erm, are u 00% sure the data is safe if i reload wif latest firmware? coz as wat i know, the data will be gone if we UPGRADE the firmware... But if there's really no v0.0.8, i might do that already... anyway, thanx...
Not sure if this is addressed at me, but you can never guarantee 00% that a firmware upgrade will work. You should always keep a backup of important files on your player, which is common sense.

ZEN TOUCH 20GB - Stuck in Recovery Mode, during Firmware upgrade. HEL

Ooooh dear.
Me and my Zen Touch are completely stuck. Decided to upgrade the Zen's Software and Firmware and am now in deep trouble. Here are the steps I took.
First I sensibly backed up the 2000 songs on the player to my computer. Then I updated the MediaSource software and restarted the computer. Then I decided to go for the big change and downloaded the new PlayForSure firmware installation and that's where the problem starts - It never completed the installation, which I had to manually stop. I knew as part of puting this new Firmware onto the player, the Zen would be wiped clean, which it has. However, I now cannot get it out of recovery mode and it will not respond to attempts to download the new (or any) Firmware onto it.
What I now get is:
-Plug the Zen in, the computer recognises that there is plug and play equipment attached and makes the appropriate noise.
-The Zen will switch itself on as a response (or I can do it manually), with a normal-looking startup. It then briefly flashes a screen saying "Firmware Problem" before going into recovery mode.
-If I choose Clean Up, it takes a few seconds to clean the now empty disk, and returns to the recovery menu
-If I choose Format All, pretty much the same as Clean Up
-If I choose Reload Firmware, it warns me that the firmware will be erased. And asks if it should reload it via USB. You say 'yes' and it briefly flashes up "Start firmware update now" before returning to the recovery mode menu.
And finally, if I select Reboot, that's exactly what it does; the computer recognises that it's turned off, makes the noise, and recognises when it's turned on again.
Trying to download the Firmware from the computer, however, has turned into a nightmare. I've tried downloading the PlayForSure firmware and old Firmware from the files on my computer (running XP, by the way). And I've also tried prompting the Zen starting up the Media Source software, BUT they all claim that the player is NOT connected! Even though it is! The Zen switches on and Windows makes a sound every time I connect or disconnect it!
So what to do? I'm stuck in this vicious circle and no matter what random tricks I try, I can't get out. The player needs Firmware, but the software on the computer claims the player's not connected.
The player is now more than a year old, so I can't return it, and Creative's less-than-generous telephone support is not an option, so I'm left to any imaginati've and kind-hearted subscribers to this list to offer suggestions.
HELP!
Mark in the UK

My son?s Zen simply turned on one morning and refused to do anything except enter recovery mode, giving a firmware problem error and Creative Zen v0.0.58After an hours research I solved the problemI hope this helps someone out, but remember anything you do is your responsibility not mine, continue at your own judgment
Creative site SingaporeDownload driver and firmwarehttp://sg.creative.com/support/downl...ype=0&x=30&y=6
download driverCreative Zen and Jukebox Driver Upgrade version .30.03
firmwareCreative Zen Firmware .00.02
Install driver, connect Zen, should show up in my computerAnd yes, when you open the Zen from there it WILL say not correctly connectedBecause the firmware is corrupted! But it is connected Go to the firmware file and double click, the firmware software will connect to the ZenAnd overwrite the firmware. Follow the on screen instructionsYou may get a warning that the firmware is the same version etc. just do it, as at the moment the Zen is useless. Good luck and if it works repay me by helping someone

Upgrading Zen Touch Firmware -- Crashed - Now Won't Work.

Hi all,
First post on the forum so go easy on me! )
OK, I brought a zen touch a few years back, and it worked fine etc. Went travelling mid July last year and put it into storage.
Come home (UK) this month, got it out of storage and booted it up, all working fine, playing music, transfering new files fine etc.
Went online with it connected to my poota and decided to check for updates etc.
Thought it would be good to upgrade the firmware, so downloaded the latest version 2..0 ... backed up all my music, then ran the firmware upgrade, it said to plug in the touch, which I did, and off it went upgrading...
0 minutes went by, and it was stuck on blue bar, still saying it was upgrading. I looked at the touch and it said 'recovery mode'...
OK, I thought, it's still going, so off I went to make a cup of tea and came back about 5 minutes later ... still nothing, same thing on the touch, but the upgrade firmware on the poota had stopped responding and so I took the reluctant decision to unplug the touch and reboot the poota.
Whilst the poota was rebooting, I turned the touch off and back on, it said 'firmware problem' and asked me to go through recovery...
So I cleaned it, formatted it, then rebooted. It still said 'firmware problem' .. so, I clicked on reload firmware on the touch, and it said reload firmware via usb, I clicked yes, and it said erasing firmware and that it was ready for the firmware to be reloaded. So I went back to my poota and clicked on the firmware upgrade programme and it said connect the touch, which was strange as the touch was already connected....
The touch was recognised by the poota when I plugged it in, but the hard dri've size was only 20mb instead of 20gb, which I thought was a bit strange...
And this is as far as I can get.
The touch is recognised by the poota as it shows up on the dri've page, but its only got 20mb registered instead of the 20gb the touch is (although when cleaning the touch it said 20gb available on the touch screen!!) ... I can click on the touch dri've icon and it opens up the dri've but again only saying it is 20mb in size. And also very strange is that when I click on properties on the touch it says the firmware is 2.0.04-0.00.0 ....
When I click on the firmware upgrade programme it says the touch is not connected!?!
When I click on nomad it says not connected....
I've tried the recovery thingy but it says that the touch is not connected!!
But it is connected!
HELP!!
Info that you might need:
Zen Touch Model No: DAP-HD004
Poota running Win XP sp2 and also tried it on Win Vista Basic
Anything else you need to know just ask.
Any help is really appreciated!!
Cheerz
Mike

Hmmmm, guess the problem is unfixable then....

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Erased firmware need h

erased my firmware on my zen. ?now i cant download the new one off the site it wont let me like a i did before. ?what can i do to fix it's i need some help........thank you

Have you followed the all instructions?
Filename: ZenTouchP4S_PCFW_LB_2__0.exe
IMPORTANT:
* This firmware update permanently replaces your player's current firmware. Your player's firmware cannot be reverted to version .xx.xx once this update is installed.
* This firmware is only for players that are used with Windows XP Service Pack or Service Pack 2 (SP or SP2) and Windows Media Player 0.
* Be sure to back up all the audio and data files on your Zen Touch before installing this firmware update as all content will be lost when you install the new firmware. After installing the PlaysForSure firmware, use Windows Media Player 0 to restore audio and/or data files to your player.
* Software updates are required if you want to use any currently installed applications like Creative MediaSource?, NOMAD? Explorer, or other track management tools with your player after installing this firmware.[Click here].
* Installation of this firmware may take up to fi've minutes, and your device may restart a number of times during installation.
* Do not disconnect the USB cable from your player or computer during installation.
* Be sure to fully charge your player before updating the firmware.
Requirements:
* Windows XP SP or SP2
* Windows Media Player 0
* Creative Zen Touch
Notes:
* To install this firmware update
1. Download the ZenTouchP4S_PCFW_LB_2__0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware update file and follow the instructions on the screen.
* While updating your player's firmware, you may be informed that an application is preventing the firmware update. Should this occur,
1. Start Creative MediaSource.
2. On the menu bar, click Tools -> Settings.
3. Click the Detector tab.
4. Click the Enable Detector checkbox to uncheck it.
5. Restart your computer.
6. Try updating the firmware again.

Firmware Problem on my zen touch....PLEASE HELP ME

Hi, I have had my zen touch for over a year now, works great. Recently I tried to up grade the firmware to ZenTouchP4S_PCFW_LB_2__0.exe While installing it erased the whole music plus the previous firmware. So when installing it froze an now my player starts in recovery mode an its in v0.0.0. When I try to upload the new firmware it tells me to connect my player, but its already connected. Nothing wrong with my usb cord so I am lost, can anyone help me resolve this problem so I can listen to my music again.....thanks.

I finally got it. I had to uninstall and reinstall the zen touch, windows 0, an the media source from the installation disc. After that when i plugged the player in it stayed in the recovery mode, before it would say docked an have that lil music note screen on. So i went to device manager on my comp an looked up the zen touch, it said error code 0. I followed the on screen instructions from my comp. It said to right click an uninstall then go to add hardware, an it searched for devices plugged in an BAM! A lil screen poopped up an said zen touch player detected......So i hurried an installed the new firmware an everything is ok now. So anyone havin the same problem follow these somewhat clear instructions. Thanks.

Urgent HELP! need for my Zen touch (20

Right here we go. I bought my zen touch online last year from a well known supplier. Absolutly brilliant mp3 plaey and happy with the value for money i got. The player did freee alot since i got it at inappropiate times eg. When i was on holiday and had nothing to reset it with. Recently i have been experiancing alot of problems. First one is that it froze so i reseted it, all seemed well until the Welcome screen came on and stayed like that for 0 mins and then it resumed back to normal. This has since continued. 2nd problem is every time i add a song from the computer (same process that i have been using since i got it) all seems well until.... i turn the player on select any song to play and the player results in PLAYBACK ERROR. So i reset , the player then freezes for another 0 mins and then is back to normal. This also has continued. And third and finally everytime i reset now i get the message rebulding libary and it is almost done and yet low and behold freezes again for another 0mins. Also i need urgent and quick help as my warrantty runs out in days. PLEASE HELP!!!! and to add to this i have tonight installed a new firmware and still experiance same problem. And almost forgot the player freezes for 0mins after every chargeMessage Edited by ruane89 on 09-30-2005 07:8 PM

ruane89 wrote:how long does this disk clean up tkae and what does it actually do?
As per the FAQ post:
How long should a Disk Cleanup take?
It should only take a few minutes, and no longer than 30 minutes. Anything longer than this and there is a problem with the player and you need to contact Creative Support.
If this doesn't solve it then you really just need to follow the steps in the "My Zen is not starting properly, or goes into rescue mode, what should I do?" section of the FAQ post.
As igedit says, the player does sound faulty unfortunately, so I would contact Creative Support.

Help!! Need to reload my Zen Touch Pla

I tried to upgrade my player and it told me that it upgraded successfuly and when my player restarted it now tells me that there is firmware problem and the recovery mode comes up.
Creative Zen Touch v0.0.0
. Cleanup
2. Format All
3. Reload Firmware
4. Reboot
I have formated the player and attemped to reload the firmware, it asks to me to erase the current firmware and reload via usb cable. Then tells me to start firmware update now. I have downloaded the ZenTouchP4S_PCFW_LB_2__0 firmware file and all it tells me that my device is not connected. I hear that the usb connection is acti've and windows asks me what to do with the device, and it shows up in My Computer.
My player is only about 6 months old.
My computer system is Windows XP Media Center 2005
Pentium D 2.8GHz
024MB RAM
Intel chipset
Any help would be appriceated
Tony

Try attaching the AC charger to your Touch and then plug it into the USB port - this has been known to get the computer to recognise the player and then you can re-install the firmware.?With regards to the pointless and unhelpful comments that have been posted on this thread (and elsewhere on the forum), what's the point? Of course there will be people wth poroblems here - that's what the forum exists for! All major electrical companies have units with faults, not just Creative (try googling Apple and see the 6 million websites dedicated to iPod problems!!!!). You fail to mention the thousands, if not millions of people using their Creative products with no problems. The opinions of one disgruntled customer is unlikely to deter informed people of making a decision to puchase from Creative. True, you have a right to your opinions and to express them, I'm just not sure this is the right place. This forum is intended to help people. Contact Creative directly if you to?have an issue, and get out of the way of those on this forum who are trying to HELP people.

What do i need to do to upgrade my zen touch 40

i upgraded my firmware for my touch and have had tons of problems ever since. i am willing to start again by downloading the new firmware again if need be. one of the major problems i have encountered is that i would like to use mediasource but cannot now. i tried using windows media player but have several major problems. i can't see all of my music ID tags and seem to have lost the ones i created with mediasource. 2 i cant see my playlists on the computer. 3 it is transferring all of my media after specifying a given folder. 4 i couldn't figure out how to sync things back to my pc. the media explorer is cumbersome. i don't think i need to say anymore about this p.o.s. so what i'm wondering is what files do i need to download to be able to use medisource to organize my music. can someone please help me because i'm about to throw this player out the window!!! Thanks,
Dan

Dan,
If you have already loaded the PlayForSure firmware for the player, be sure to also download and install the 'Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players (43.44 MB)'
Jason

Zen touch from firmware 2.11.1.0 back to 1.1.3.0 or earl

Hi,?Does anyone know how to revert back to firmware ..3.0 or earlier for the zen touch 20gb? I just installed 2...0 and I really dislike the sound quality. I know the website says this is not possible. Please tell me this is not true!?Thanks for your time?btw Be warned, unless you really?need to, think twice before installing. I don't know if other people have suffered a big loss in sound quality after installing new firmware, would be great to know if you did.

HI,
There are alternative ways of how you can recompile or recreate on least if you are unable to compile the object.
1. Run compile apps schema from add one
2. compile using utlrp script ( u have tried this)
3. compile using adcompsc.sql script located at $AD_TOP/sql
4. If none of this work you may recreate the object using *.pls or *.plb file located at OS level, you may find which binary file with the help of user_objects dictionary (otherwise simply use toad or third party softwares to identify and recreate them)
Hope this helps!
Best Regards,

Max Number of files supported by new Zen Touch Firmwar

Hello
I used to have about 34gigs of music on my zen touch with the old firmware. But now it will only accept about 20 gigs. Does anyone know what is the max number of files that zen touch supports with new firmware ?
Thank You

RBBrittain wrote:
Has anyone verified that this is true of MTP players as well? I doubt it'll be different (the tag-data library system is common to all Nomad-type Creative players, whether PDE or MTP), but with all the changes needed for MTP, it would be helpful.
I don't have a 40Gb Touch, which is really the kind of player you'd need to test this.
BTW, I was referring to the overall capacity limit, which is tied more to space than to number of songs; that was what Creative was talking about when they said MTP reduces the Touch's song capacity. Having a Micro myself, I've never had enough capacity to test the internal song limits.
Free space is pretty obvious, and the initial question was relating to number of files and any potential limit. I'm not sure what it is about MTP that reduces the space, whether it's the firmware, file system, or some addition to the files.

Need help with my Zen Touch. I have no clue what's wro

I downloaded some firmware a few weeks ago, and ever since then my Zen Touch hasn't been working properly. My current is version .0.03. As soon as I downloaded that my computer would not detect the player. When I plugged it in the USB I got three quick low pitched beeps, and then nothing. Since the player isn't connectng to my computer of course I can't transfer any music. I've tried to get it to connect a million times but it's always the same. I evn tried it on another computer so I'm guessing something's wrong with the player itself.
Can anyone hel me please?Message Edited by Shart780 on 02-4-2006 08:09 AM

because they are needed to detect your player, that is!
just try it out, you'll do no harm by doing so

Zen Touch: Importing Playlists to the player with new firmware?/ Where do I get MediaSourc

Hello!
I have a problem with my Creative Zen Touch. I have updated the firmware of the Player to 2.., the new one which causes many trouble. The trouble is that I can throw my music via plug and play on the Player, but just with the Media Explorer for Play-for-Sure-Devices and with the Windows Media Player 0.
With this programs it works quite fine, but I cannnot import playlists to the player, just the plain files. With the Media Explorer for Play-for-Sure-Devices I cant even select the Playlists and with the Windows Media Player the files just get loaded onto the player, but it does not import the playlist into the playlist-screen in the media-library in my Zen Touch.
Before the stupid firmware-update came out, I used the Creative MediaSource-software, this worked quite well, because I also could import my Windows-Media-Player-Playlists and this was great. But now it does not work anymore. The problem with MediaSource is that after the firmware-update it does not recognize that my Zen Touch is connected with the PC. That is the reason why I cannot use this software to drag my music onto the Zen Touch.
I tried to update my MediaSource via Internet via the auto-update-tool. Now I have mediaSource 3.30.2 but it still does not work. In this forum I read that there is a version 5 avaiable but where can I get it's Would it actually solve the recognizing-problem
Are there maybe other possibilities to solve this problem
I really need your help!
Thank you,
your Dridge from Germany

OK, now I have found the MediaSource5-Software and I have downloaded and installed it. In the startpage there is at the end of the box "transfer playlist" but if I click on it, it says, that my Zen Touch is not connected. Overall the new MediaSource does not recognize my player, like the version 3 did too. But other software is recognizing that the Zen Touch is connected with the PC, like the Windows Media Player 0 or the Media Explorer for PlaysForSure-Devices.
Please help me!

Erased firmware zen touch i need h

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