Erasing all content on old phone

I'm trying to erase all content & settings on an old iphone in order to give it to a friend. But when I try through Settings and it asks me for my Apple ID, I get a message saying "Verification failed. There was an error connecting to iCloud." But my info is correct.

The only way to do so is to start over: Settings>General>Reset>Erase All Content & Settings. You won't be able to use the backup of your old phone unless you are setting up a new phone.

Similar Messages

Why does it say its going to erase my iphone from my account when i try to erase all content from my phone?

I am trying to factory reset my Iphone5 by clicking settings>General>Reset>Erase all Content and Settings. After this is displays a window saying Password Required enter your Apple ID password to erase this IPhone and remove it from your account. I don't want to erase the phone from my account I just want to erase what's on it so old notifications will stop showing up.

The message means that you will be deleting your iCloud account from the device, and therefore removing it from Find My iPhone. Erasing all content and settings completely erases your phone, including all your accounts and settings. If you then set up your phone and sign back into your iCloud account, enabling Find My iPhone again (or restore your backup), it will then be associated with your account again.

I erase all content but my phone is frozen

i try to erase data frome my phone but it is now stuck can sumone help me please

It needs couple of hours to finish Erase All Content
If not enter DFU mode and restore your phone.
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black

Is there a way i erase all content on my iphone 4s and still keep my pictures on there

i want to erase all content from my phone but keep my pictures

az623 wrote:
how do i sync my pics?
Read the manual

I am trying to erase all contents on my iphone 4, its been running for 6 hours now, is this normal?

I am trying to erase all contents on my phone, I am trying to get it back to factory settings, I don't have any jailbreaks or anything like that on my phone, The circle thing has been running for six hours now, is this normal? Before I did that, I tried to do it through itunes, and it would not restore it through there either? Im at a loss?? That took only like 5 min before it says sorry it could not be restored. This is taking forever....

Hello Stephiworld,
Thank you for using Apple Support Communities!
It sounds like you are trying to restore the phone to its factory defaults but the process is stalled or the phone is totally unresponsive.
If the phone will respond to the Sleep/Wake button, I would turn it off the normal way, then turn it back on.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
When it turns back on try the Erase All Content and Settings option again.
If the iPhone is completely unresponsive and will not turn off normally, I would reset the device with this process from the above article:
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Cheers,
Sterling

Erase all contents on my iPhone

I have begun to erase all contents on my phone as part of the network unlock process but I started this almost 24 hours ago and it still has not completed. There has been a spiraling wheel in the middle of the screen since it begun. Can anyone advise me on what to do?

Hello Stephiworld,
Thank you for using Apple Support Communities!
It sounds like you are trying to restore the phone to its factory defaults but the process is stalled or the phone is totally unresponsive.
If the phone will respond to the Sleep/Wake button, I would turn it off the normal way, then turn it back on.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
When it turns back on try the Erase All Content and Settings option again.
If the iPhone is completely unresponsive and will not turn off normally, I would reset the device with this process from the above article:
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Cheers,
Sterling

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"

HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

Previously i set up iphone 5 same user (account) with my brother.. Now i want to set up as my own User... but try to Erase all content n settings and plug in itunes to set up as a new iphone but it's keep sync with my brother phone ... help please ?

previously i set up iphone 5 same user (account) with my brother.. Now i want to set up as my own User... but try to Erase all content n settings and plug in itunes to set up as a new iphone but it's keep sync with my brother phone ... help please ?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

I accidentally backed up my new iphone to my moms icloud account she's currently using. If i erase all content does it erase everything on her phone also? or just off the phone im using

So i just bought a new iphone and was trying to back it up onto my computer. I accidentally backed it up onto my moms icloud account that she is currently using. If i erase all content and settings will it delete everything in general or just off MY iphone that im currently using? I just need to reverse it but i don't want to delete all of her data, etc.

Hi brifuhrman,
Go to Settings>iCloud and scroll down to the bottom of the screen. Click on Delete Account and type in your Mom's iCloud password when it asks. Follow the prompts to finish deleting the iCloud account from your phone.
Once you have deleted that iCloud account from your phone, see if the things that you no longer want on your device are gone. If they are, then sign on to iCloud with your own iCloud ID and you will be ready to go.
If there are still things you need deleted from your device then start from scratch by doing a Reset All Content and Settings.
Cheers,
GB

HT201274 If i use the "Erase all Content and Data" button can I put an app back on the phone that is no longer in the app store but is store on the itunes in my computer?

I have an app, no longer in the app store, that i want to keep an iphone i'm getting rid of. I backed up the iphone on itunes and deleted all data, but the app, manually. I want to erase all data, and then put the app back on the phone. Please advise. Thanks

Then as I said you can do an Erase All Content and Settings which will wipe the phone. Completely. In order to add a game from your iTunes you will have to activate the iPhone with your Apple ID and then sync the game. You don't have to sync anything else. But you will need to sell the phone with your Apple ID on it.

I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.

I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.

Not possible. You need access to iTunes.
The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
The above comes from here:
http://support.apple.com/kb/HT4213

HT201263 I wanted to delete all the information off of my iphone 4 so I could give it to another family member as i have a new phone, i fear i have done the wrong thing by 'erase all content and settings' - now i can you get the phone to load the set up

I wanted to delete the information i had stored on the phone, so thought i had to 'Erase All Content and Settings' however i fear this may of been incorrect, I cannot load the setup on the phone now, all i get is; 'we are unable to contiue with this activation, please try again later or contact customer care, i have tried to do this several times now to no avail

Is the device jailbroken?

HT4061 i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?

Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is.

I erased all content and settings from i phone because my dad gave it to me i press and hold both buttons i conected it to the itunes but it tells me its not available and my iphone doesnt open what shall i do?

I erased all content and settings from i phone because my dad gave it to me i press and hold both buttons i conected it to the itunes but it tells me its not available and my iphone doesnt open what shall i do?

Do you have a SIM in the phone? A SIM is required to activate the phone.
If you do, ask your dad if the phone was jailbroken or hacked to unlock it.

Erasing all content on old phone

Similar Messages

Maybe you are looking for