EREC- Questionnaire Error

Hi experts,
I am getting an error when "Decision Maker" is trying to answer a questionnaire for a candidate.(in e-recruitment)
Scenario:
1) I performed an activity of the activity category "questionnaire" in planned status.
2) The questionnaire is now visible to the "Decision maker" in MSS.
3) Now when trying to answer the questionnaire and clicking on "complete", i am getting the following error:
"Internal error in function module HRRCF_MDL_QA_DOC_COMPLETE "
4) But after this when i click on cancel and come out, the activity is set to completed automatically.
Can anybody please let me know why i am getting such error. Is there any setting that i need to do?
Current enhancement pack: ehp5
Regards,
Pradeep

Hi,
could you check the application log (tcode SLG1) for additional information?
Best regards
Roman

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Web Questionnaire Error - uws_form_service

Hi experts,
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I therefore applied the note 1046522 (BSP_UNLOCK_LONG_APP) that unlocks the name but it did not fix the issue.
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chris

Hello Claudia,
Thanks for your reply. I got the following so I assume the XSLT is there and correct.
XSLT Program Name: UXSG46AE5B051F4A743AE1000000FR
I regenerated it and re-tested the questionnaire but still get the same error message ...
What is wrong?
PS: sometime, I also get the following screen before getting the one mentioned above... do not know if this helps ...
Business Server Page (BSP) error
What happened?
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SAP Note The following error text was processed in the system: Message E UXS 156 cannot be processed in plugin mode HTTP
Exception Class CX_SY_MESSAGE_IN_PLUGIN_MODE
Error Name
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EREC: Internal Error while logging in using Registered External Candidate

Hi,
We are on ECC 6.0 EHP 5 & ERECRUIT 605 (0005) and EP 7.0 SP22.
I'm on the final stages of config on Production system for eRec applications, all works fine and ready for LIVE except the below functionality:
1. i've registered 2 uses as external candidates using the external url
2. when trying to login with that user, it throws internal error - this kind of issue didn't happen in DEV/QAS.
when i've checked the SLG1 below came:
Serious error; see log
The error occurred in program CL_HRRCF_ABSTRACT_CONTROLLER==CM001 line 56
The user is not assigned a candidate or an employee
The error occurred in program CL_HRRCF_START_A==============CM007 line 19
The user is not assigned a candidate or an employee - this message didn't make me any sense as its the external candidate who is logging into the system.
Then i've checked that user by running the HRALXSYNC >User: 455DC84C411 > F8. This gave me below errors:
Determination of connections to object 'CP' of 'US' '455DC84C411' failed
User 455DC84C411 is not integrated in the organizational model
This kind of issue didn't repeated while I was configuring the DEV and QAS system, why i'm getting this only in PRD?
Awaiting for valuable inputs.
Thanks,
MS

Hi,
I do not really understand what you expect from report HRALXSYNC. This report has nothing to do with the external candidates.
A common issue when things on the production system are not working like on dev / qs are insufficient authorization tests. So you should check the authorization trace for the sevice user wich is defined in the external alias for the external candidate registration ICF service. Furthermore checking the NA, CP, BP, US objects and the relations between them can help analyse authorization problems on the object creation.
Rgds.
Roman

Erec - internal error

Hello Experts,
When i am trying to test few services in erec (ehp4) i am getting the internal error. when i see the log details in SLG1
this is what it throws-
Serious error; see log
The error occurred in program CL_HRRCF_SEARCH_MASK_GROUP====CM003 line 40
Serious error; see log
The error occurred in program CL_HRRCF_SEARCH_MASK==========CM002 line 43
Serious error; see log
The error occurred in program CL_HRRCF_SM_ELEMENT===========CM001 line 26
Customizing table T77RCF_SM_ELEM contains no corresponding entry for SM_ELEMENTCAND_INFO_CLASSIFICATION_LIBO
The error occurred in program CL_HRRCF_SM_CUST_TABS=========CM003 line 20
Example-
When i trying to test the service webdynpro - candidate serach am getting the internal error.
At the same time when i trying to create a requisition am able to the same succesfully.
Can anyone pls help me on this. Is it related to any config?
Cheers
Vijay

Hello Vijay,
In the table T77RCF_SM_ELEM there is an entry missing in your system, CAND_INFO_CLASSIFICATION_LIBO List Box CANDIDATE_INFORMATION CLASSIFICATION Entity CL_HRRCF_T77RCF_SCALES
This entry was included in note 1318361. Please compare with client 000 and add this entry in your clients. Hope it helps.
Best Regards,
Deepak..

EREC: Trex Errors in first run

Hello,
We have EREC and HCM in two separate systems, i followed SAP note suggestions and created ALE connection to import the data. After i imported the data i ran HRLAXSYNC report in EREC system, which created NA objects.
Great, i was happy so far. Now i ran the TREX for the first time in production and see atleast few hundred if not more of similar errors as below, what did i do wrong? how can i fix this?
@5C\QError@     Error when determining the attribute values for HR object 01NA5000XXXXX
@5C\QError@     The incorrect HR object has the key 01NA5000XXXXX
@5C\QError@     The error occurred in program CL_HRRCF_SES_BUSOBJ_FROM_SPTYPCM00Y line 3
@5C\QError@     Serious error; see log
@5C\QError@     The error occurred in program CL_HRRCF_SES_BUSOBJ_CAND_SPT==CM005 line 104
@5C\QError@     Serious error; see log
@5C\QError@     The incorrect HR object has the key 01NA5000XXXX
@5C\QError@     The error occurred in program CL_HRRCF_CANDIDATE============CM00C line 69
@5C\QError@     No status information available for object CANDIDATE
@5C\QError@     The error occurred in program CL_HRRCF_CANDIDATE============CM00C line 59
or
@5C\QError@     Serious error; see log
@5C\QError@     The incorrect HR object has the key 01NA5000XXXX
@5C\QError@     The error occurred in program CL_HRRCF_CANDIDATE============CM00C line 69
@5C\QError@     No status information available for object CANDIDATE
@5C\QError@     The error occurred in program CL_HRRCF_CANDIDATE============CM00C line 59

Hello Nicole,
The note has a prerequisite that erec is in integrated environment, but as mentioned above our EREC is not in integrated environment we are in I2-A scenario.
Please advise.

EREC: An error occurred when you tried to insert infotype 1001 in IDOC

Hello Experts,
I have standalone e-Recruitment system and separate SAP HR system. I have ALE configuration done to talk both system.
In the Initial Transfer, I ran PFAL in HR system in 5 steps.
Step 1 Execute PFAL (RHALEINI)for Obj Type O, Infotype 1000 and Transfer mode as Update mode
Step 2 Execute PFAL (RHALEINI)for Obj Type S, Infotype 1000 and Transfer mode as Update mode
Step 3 Execute PFAL (RHALEINI)for Obj Type O and Transfer mode as Insert
Step 4: Execute PFAL (RHALEINI)for Obj Type S and Transfer mode as Insert
Step 5: Execute PFAL (RHALEINI)for Obj Type P and Transfer mode as Insert
All IDOC created in update mode (Step 1 & 2) are green in receiving e-recruitment system but IDOC getting create in Insert mode (Step 3 ,4 &5) are in status 51/52 I mean Red.
Error messages are as below:
1) An error occurred when you tried to insert infotype 1001 using RH_INSERT_INFTY (return code 3).
2) You tried to create a relationship from object 01S 76037685 to object 01AGC:R3HCM:OM_DISPLAY_US. However, object 01AGC:R3HCM:OM_DISPLAY_US does not exist or is not active in the period from 20110101 to 99991231
3) You tried to create a relationship from object 01O 10840305 to object 01O 10299323. However, object 01O 10299323 does not exist or is not active in the period from 20110101 to 99991231.
@ 3rd message : Object 10299323 exist but I still don't understand why I get this message.
Please provide valuable suggestion so that I can get rid of this error in IDOC
Appreciate your help.
Regards,
Krishna Bidwai
Losangeles USA.
818 527 0204.
Edited by: krishna bidwai on Aug 22, 2011 7:19 PM

Dear Krishna,
Hope you are doing good.
I know its very late in getting into this conversation. Since I am also experiencing the same issue, i need some inputs from you.
The error you posted on the top is same what i am getting when I am doing data transfers from SAP HR to E-Rec systems. Our iDoc is working file in Development server but not in Quality server. I am experiencing the same errors what you have mentioned above.
When i checked the error, this error has occurred in subroutine read_namtb for structure of infotype.
Proceedure is to Check the entry for infotype in table T777D (structure, IDoc segment,
expanded structure) and the corresponding structures.
As you have resolved this issue before, can you please suggest what needs to be maintained in the tables such as T777D, T777E, and T777Z.
Appreciate your valuable inputs on this.
Thank you.

EREC - ASSIGN_BASE_TOO_SHORT error

Hi All,
At a client, they want to enlargen the data model of e-rec. This means adding fields to the standard SAP tables. For example HRP5125.
I created append structures to do this (best practice as far as I know). On activation, there are no problems.
I also enhanced the structure P5125 with the same fields. No error on activation.
Now, when i open the recruiter dashboard in the portal with all the query's (POWL), system tells me there is an error.
When I go to ST22 I get
ASSIGN_BASE_TOO_SHORT
in
RH_BASE_READ_INFTY_NNNN
Function Module
This happens on line
ASSIGN bnnnn TO <bnnnn_wa> CASTING TYPE (dbtab).
data declaration is
DATA : BEGIN OF bnnnn OCCURS 100.
INCLUDE STRUCTURE hrinnnn.
DATA : END OF bnnnn.
Does anyone know if I forgot something or how to solve it ?
Thx

Hey Jan,
You've mentioned that you enhanced both structure HRI51xx and P51xx, It's a bit confusing... The only structure you should change, is the CI_P51xx. The customer include is included in all others.
The dump ASSIGN_BASE_TO_SHORT means that the structure of the field symbol (dynamicaly defined in T77D-DBTAB), is bigger than the field structure (typed TABLE HRINNNN) .
HRINNNN is a generic structure which is composed of the key structure, the historic structure and the VDATA field which has a lenght of 1000 char. You may check how long is HRP5125, and if it's bigger than 1000chars you will get a dump. Did you add a string field ?
best regards
Hadrien

EREC:Customizing error of tell a friend service

Hi Experts,
As an external candidate, he searched for jobs and opened that job details and from he clicked on tell a friend button.
a pop up is opened and he entered receiver name and email and then after click on send button.
but the reciver didn't getting mail.
In debugging in the method SC_SEND_TO_A_FRIEND of class CL_HRRCF_M_TELL_A_FRIEND, getting
"Customizing error of tell a friend service".
How to resolve this..?
Can anybody help me..

Hi,
Please check the documentation in IMG -> Talent Warehouse -> Candidate -> Candidate Services -> Set Up Tell A Friend Service.
There you will find all settings you have to maintain (I guess the SERVICE_USER might be missing).
Regards
Nicole

EREC: Questionnaire ranking or matching results not showing

Hello experts,
Currently implementing EREC 6.00, EHP4, and in the Recruiter Dashboard, when reviewing the assignments of applicants to a requisition, the match results (column match) is blank ... no stars are been shown.
I reviewed the configuration of the search applications, templates, groups, fields assigned ... can't seem to find the answer to this one.
Any idea anybody?
Thanks,
Frederic

Hi Frederic,
Try to implement note 1427916 and note 1414400 also check the view V77RCF_MATCHFLDC. This table is not taken into consideration if you use a reference search query (see documentation of the IMG step).
Hope it helps,
Kind Regards
Christine

EREC: TREX Errors

TREX Stopped indexing, it was working fine until yesterday. I went into SLG1 and see few errors like below. I also see error that states, Candidate object NA 5...... doesn't exist. While its true, i cant find any candidate in HRP1001, how si it picking them up for indexing?
Below is another errors:
Error when determining the attribute values for HR object 01NA50000053
The incorrect HR object has the key 01NA50000053
The error occurred in program CL_HRRCF_SES_BUSOBJ_FROM_SPTYPCM00Y line 3
Serious error; see log
The error occurred in program CL_HRRCF_SES_BUSOBJ_CAND_SPT==CM005 line 104
Serious error; see log
The error occurred in program CL_HRRCF_CANDIDATE_ADMIN_BL===CM012 line 37
Serious error; see log
The error occurred in program CL_HRRCF_CANDIDATE_ADMIN_BL===CM012 line 37
Any help is much appreciated.

Hello Dhana,
Inconsistencies in a system are not a programming error. I would check my system for NA objects existing in table HRP1000 but have no relationships in HRP1001. There you should get a list of all effected candidates.
Regards
Nicole

Creation of Vendor Registration Questionnaire

Hi SRM Gurus,
We need to Customize the questionnaire. We are able to Create the Questionnaire with some simple options like Question group, Question. However, We are unable to control the alignment.
Can anyone send some documents for How to Create a Questionnaire?
For your information, I referred the following, http://help.sap.com/saphelp_nw04/helpdata/en/ad/65decfcdc544799a92a9cea8e21b5c/frameset.htm
please send other documents.
Thanks in advance,
Ramkumar

Hi
Please go through this ->

Supplier Registration Questionnaire
error send questionnaire in srm Ros
Supplier Registration Table
Re: ERROR during supplier self registration
Vendor Evaluation questionnaire problem
Re: Modify text mail sended supplier in ROS
Re: Questionnaries in supplier registration
ROS Questionnaire Recipient Email in So50
Including validation in questionnaire
Supplier Registration
Re: Supplier Questionnaire Preview
http://help.sap.com/saphelp_srm50/helpdata/en/43/9e81410d23c37de10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/b2/a298403de08368e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/be/09283486c9ac42a20156c345f2a3fc/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/70/d394418ecead5fe10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/60/7386c8ad664924bc81ffc7e24083a6/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/77/a498403de08368e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/6d/0f343e47fd6b2ee10000000a114084/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/de/2fd938c6fba936e10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/cf/35074152aff323e10000000a155106/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/6c/477b38ff08c939e10000009b38f842/frameset.htm
Some useful SAP OSS Notes to refer ->
Note 996810 ROS Prescreen error message correction
Note 827172 ROS: Questionnaire language
907258 ROS: Answered questionnaires are not displayed
889963 ROS: Questionnaires are not updated
867551 SRM VE: Questions/Questionnaires not in grouping
836781 ROS: Questionnaire language dependency => hidden links
836929 Consulting Solution: Survey Cockpit for Vendor Evaluation
829081 ROS: Repair report for additional language information
799937 ROS: General questionnaires after registration fails
797746 Display of category text in VE questionnaires
798654 ROS: No update of new completed questionnaire for CCMS
799302 ROS: Update deletes product category assignment and quest.
795335 ROS: Product categories or questionnaires are not sent
791624 Reading of product categories
783774 ROS: Several questionnaires for one product category
781906 ROS: Incorrect name of questionnaires in detail view
776530 ROS: Anewed sending of questionnaire incorrect
768059 Vendor evaluation: Evaluations from BW not extracted
766707 Vendor evaluation: Too many questionnaires to be filled in
764451 Questionnaire determin.: F4 displays too many questionnaires
167128 Only 15 entries are displayed in questionnaire pulldown
Hope this will help.
Regards
- Atul

How to report on questionnaire responses.

Hello Experts,
We have a need to report off of candidates' responses to questionnaires. We created our own questionnaire that candidates fill out and we want to create a report based on their responses. However, I do not understand how to look these up. Can someone explain how to do this? Please note that I am NOT talking about EEO response. This has to do with questionnaires other than EEO.
Thanks for your help.
Regards,
John Holland

Hello John,
as you can see under the link provided by Andy the OSA data model consists of a lot of tables. You cannot directly access most of these tables with transactions like SE16 or SE11 as the table settings prevent the display. Solution here is report RHHAP_DISPLAY_DB. The data model is very generic / flexible and therefore difficult to report directly. So it is recommended to use service functions which resolve the complex table relations to access the data of OSA documents.
While the service functions solve parts of the complexity issues you remain with the question of performance. To read the data of an OSA document can easily take 0.5 seconds each. So if you want to have a report which can be processed in dialog and is reporting more than a hand full of questionnaires you will run into performance problems.
Solution -> use a buffer table which contains the data of your questionnaire in a plain structure which can be reported quickly on the fly.
Creating a report based on a simple table is probably not an issue for you so I will only describe how you can fill this table.
We have different options to do this. If you are more from the OSA area you would usually create an implementation of the OSA follow up BAdI (HRHAP00_FOLLOW_UP) which is processed in background if an OSA document is completed. In this implementation you would use a function module like HRHAP_DOCUMENT_GET_DETAIL to get the questionnaire content and put it into the buffer table. To get the implementation running you would need to make it available in the OSA configuration by adding it first to OOHAP_BASIC and then add it to category (group) and last to the OSA template (VA object) of the questionnaire itself in PHAP_CATALOG. Issue here would be that you can only apply changes to the OSA template if it is not released so you might need to retake the status. But this is usually no problem for an OSA developer as they have the required SAP help report. Drawback of this approach is that it is not expected by SAP to change the eRec questionnaire OSA templates using PHAP_CATALOG. So you might encounter issues with consistency checks. I am also not fully sure that you won't lose your changes when you touch the questionnaire again with the eRec tools. Some things eRec does are not aligned with the OSA standards. E.g. in eRec you create questions which are technically VB objects and link them to questionnaires which are technically VA objects later. In OSA you cannot have a VB w/o VA so eRec does some tricks with a temporary VA.
As eRec developer you would go a different way which is not touching the questionnaire definition. To run the buffer table update synchronous you can define a workflow linked to the ACTIVITYCOMPLETED event of ERC_ACTIV. The workflow start would be restricted to the correct questionnaire activity type. The workflow would consist of a single step either a workflow activity based on a customer task or a container operation calling a static method of a class. In the step you would use the methods GET_DOCUMENT_DETAILS or GET_DOCUMET_DETAILS_WITH_TEXT of class CL_HRRCF_QA_BL to get the questionnaire content, transform it and put it into the buffer table. Of course you would in advance check the activity record if it is the required questionnaire (QA_TPL_OBJID) and the questionnaire was actually filled (QA_DOC_GUID is not initial). PHAP_CATALOG would only be used to get information about the technical structure and Ids of the OSA template elements.
If it is not necessary to run the update synchronous you could of course also create a report you plan as a job which is doing the same for all HRP5141 records based on their attributes and last changed timestamp.
I hope this helps you implementing your requirement.
Kind Regards
Roman

Erec Internal Server Error : works fine when done right-click & refresh.

Hi,
On portal, while accessing erec standard applications like job posting or questionnaire maintenance, I am getting error message " An internal error occurred. Please try again later."
But when I right click on the message and click refresh, the application starts working fine.
The same happens again when I leave the application and come to the application again.
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HI,
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I need to upgrade E-Recruitment 604 to 606.
Currently we are on Netweaver 7.01 While adding this system in SOLMAN 7.1 SPS 05 in order to generate
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-> started MOPZ with same and selected target as SAP ERP 6 EHP 7 but
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NW 7.0
->started MOPZ with target as SAP netweaver 7.4 but while doing so
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Warm Regards,
Sumit

Problem has been resolved.
SAP E-recruiting should be selected in SAP ERP 6.0 as a pre-requisite.
Warm Regards,
Sumit

EREC- Questionnaire Error

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