Erec - When an External window opens after click of a button

We are using an Standard Webdynpro Erec Appln.
When an External window opens after click of a button the smart form embedded in that windows view is not appearing instead and small X mark (in Red) is appearing with fully plain background
It is happening only for my system, others are able to view it properly...
I have cleared the cache, restarted the system and also re-installed the Adobe Reader too..
But still the problem persists.. Let me know what can be done in this case...
Thanks & regards,
Rashmi

The service that you are trying to use requires integration of adobe with in browser(IE). Check the option [Display PDF in browser |http://lh4.ggpht.com/_E1SpYl0ZbfE/SlI0rfQAxeI/AAAAAAAAAh4/fC9alkf1M78/Adobe_Setting.gif]in Adobe Reader preferences.
If it still doesn't show the PDF, try to reset the browser setting to Medium and re-open.
Regards,
Trikanth Basetty

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