ERM error

Hi there,
we have recently upgraded from GRC 5.3 SP11 to SP12
i have an error in ERM which says '' error: create a valid request ''
I have configured the workflow for ERM role approval in  CUP (path is active ) etc  but when o click on Role approval tab .. it throws out  the above error.
any ideas? any one encountered this before ?
Regards
Kev

Hi all,
Thanks for all the responses , I have done all  the post config setting , theintegration between CUP and ERM is fine , the webservices are all correct with user name and password
The approvers are defined and ERM and the approver also exist in CUP
here are the logs
ERM :LOG
2010-07-26 11:57:43,953 [SAPEngine_Application_Thread[impl:3]_9] ERROR 2010 : com.virsa.ae.core.BOException: Exception in creating the new workflow
2010-07-26 11:57:43,953 [SAPEngine_Application_Thread[impl:3]_9] DEBUG Adding msgValue: Code: 2010; Locale: en
2010-07-26 11:57:43,953 [SAPEngine_Application_Thread[impl:3]_9] DEBUG Adding msg to msglist
2010-07-26 11:57:43,953 [SAPEngine_Application_Thread[impl:3]_9] DEBUG forwarding to:loadEditRole.do
2010-07-26 11:57:43,953 [SAPEngine_Application_Thread[impl:3]_9] DEBUG
CUP log :
2010-07-26 11:55:59,095 [SAPEngine_Application_Thread[impl:3]_27] ERROR com.virsa.ae.requestsubmit.RequestSubmission : submitRequest :   : setting error code to 2010
com.virsa.ae.core.BOException: Exception in creating the new workflow
Regards
Kev

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