ERM mass role import - not importing all the roles

Dear All,
We are configuring GRC AC 5.3 SP11and are currently trying to import roles into the ERM. The system reads the three files (roles, information, and organization" and the job is run in a "successfull" way. However, not all the jobs are being uploaded. For example, out of a total of 300 roles, only 24 roles were uploaded. Afterwards, I tried again to import the roles using the exact same files I initially used, but this time, 35 roles were imported. Does anyone know why this happens and how to solve it? Thanks in advance for your answers.

Hello Arias,  There could be a couple of reasons:
1. If you have derived roles, possibly the child role was attempted to be imported before the parent role. During the first import, the child role failed but the parent role imported. Then, on the second run the parent role was already there and the child role could be imported successfully. The way I get around this is to first create a parent role extract/import, then do a child extract/import.
2. Potentially the same problem as above but for composite and single role imports. You could load the single roles first, then the composite.
Best Regards, Dylan

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