Eroor Message (-222) in itunes
I jeep getting this message when i try to download auido that i bought. I go to my account in itunes and try the download now and it given me unknown error (-222). please help.
The following Knowledge Base article should provide some pointers for troubleshooting your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Some additional troubleshooting steps for permissions issues can be found here:
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/HT2963
Similar Messages
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I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Error message when updating Itunes...can not open Itunes program
I am recieving error message when updating Itunes for my computer. The error message reads "MSVCR80.dll is missing and the other error message reads Error 7 (Windows error 126)" I can not open my Itunes. I have reloaded the Itunes onto my computer but still have the same error messages. Please help.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99364) -
I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.0.80
Application Timestamp: 4e262cfr
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Exception Code: c0000005
Exception Offset: 00146b30
OS Version 1033
Locale ID:
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information4: 0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142
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I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms are appreciated.
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
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I cannot open itunes. Getting error message: "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes"
What do I need to do so I dont lose all my loaded music, etc.?
ThanksIf you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
What does this message mean? "itunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with ITnes." How do I restore when every time I connect to my computer I get this message?
Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards. -
Error Message 2122 on itunes 6.0.2.23
I don't know if anyone else is having this issue or has had this issue, but why is it that I can import songs off my Music CD's into itunes (the lastest version), but none of my playlists or songs will burn onto a blank CD that I insert?
It used to burn CD's before this update of itunes but now I can't. Why is that? Why can't I burn anything with itunes? I can burn data CD's with Roxio..I did that as a test to see if the Driver was corrupted and that's why I can't burn..but it turns out I can burn a CD just not with itunes anymore. What is this unknown error message 2122 that itunes keeps popping up whenever I try to burn any songs onto a blank CD with the software?
Please do tell me..because I have over 300 songs in itunes, some of which I bought at the music store and now I can't burn those songs on a CD...what is the point of itunes if the Burner is failing to Burn a CD???? If anyone has any idea about this, please share.
Thank You
I ran the CD Diagnostics and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 8500
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), iomdisk (5.0.1636.1), Pfc (2.5.0.201), Cdr4_xp (5.3.4.21),
UpperFilters: pwd_2k (5.3.4.59), Cdralw2k (5.3.4.21), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 4200 Go (Dell Mobile)\GeForce4 4200 Go
IDE\DiskIC25N080ATMR04-0______________________MO4OAD0A, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPHILIPSDVD+RW_SDVD6004_________________1.03___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: PHILIPS DVD+RW SDVD6004, Rev 1.03
Audio CD in drive.
Found 15 songs on CD, playing time 73:11 on Audio CD.
Track 1, start time 00:02:30
Track 2, start time 01:38:44
Track 3, start time 05:40:35
Track 4, start time 11:32:26
Track 5, start time 15:48:22
Track 6, start time 20:33:74
Track 7, start time 26:05:01
Track 8, start time 31:29:24
Track 9, start time 36:44:21
Track 10, start time 41:30:70
Track 11, start time 50:16:13
Track 12, start time 54:50:52
Track 13, start time 60:33:42
Track 14, start time 63:38:00
Track 15, start time 68:58:37
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
The last failed audio CD burn had error code 2122(0x0000084a). It happened on drive D: PHILIPS DVD+RW SDVD6004 on CDR media at speed 0X.Savita,
Let's start with the support site for your computer. Go there and click on the "Show All" link.
Download and install the updates labeled "Intel Mobile Chipset", "Philips SDVD6004 2X Slim DVD+RW", and "nVidia GeForce4 4200 Go".
If that doesn't fix the problem, come back and we'll try something else.
Error 2122 is a "bad write speed for media" error. You might also try deliberately setting your burn speed in the iTunes preferences to 16x and see if that helps. But iTunes should already be doing that if you have it set to maximum possible speed. -
when i open itunes, it gives me a message "the folder itunes is on a locked disk or you do not have write permissions for this folder" i am the only user and it was working a week ago whats wrong with it? it will not open itunes
Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
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My iTunes won't open and I am getting message "the file iTunes library .itl"cannot be read because it was created by a newer version of iTunes. Anyone have a suggestion?
I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
For your reference I’m using a MacBook Pro running 10.5.8. Several weeks ago on a Monday I received an upgrade for iTunes. When Tuesday arrived I attempted to log in so that I could download the latest freebie song(s). I was met w/this message: “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of iTunes.”
The music/video files are still on my Mac (I’ve verified that via Searchlight), but I’m unable to open the program. Since I know that 10.5.8 is rapidly becoming prehistoric, could it be that the newest iTunes isn’t compatible w/this particular OS? I’d like to switch up, but understand that the newest OS won’t work on a Mac of this vintage (6 years old). In addition, my Adobe products (all CS2) won’t work w/anything newer than 10.5.8, so I’m reluctant to go to a newer OS (I just can’t afford the Adobe upgrade $$$ @ this point).
Is there any way to get a download of an “old” iTunes version? If there were, I’d simply refuse any future upgrades until my personal economy allows me to stop working as if it were 2006. Please advise, somebody!I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
I just installed itunes on a Windows 7 PC. When I click on the Itunes icon the following message appears -
The Itunes Library.itl file cannot be found or created. The default location for this file is in the "Itunes" folder in the "Music" folder.
I have checked and there is a file named Library.itl in the "Music" folder. I'm not sure where to go from here so any help would be greatly appreciated.See Empty/corrupt iTunes library after upgrade/crash.
tt2
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