ERP Reference sales area usage in CRM organization determination

Hi Experts,
Our client, in its ERP applies reference sales area to reduce mater data maintenace efforts. (It manages about 30-40 division which definition is based on product portfolio basis.)
As result of this structure, in CRM business partners are created only this reference sales area level, meanwhile in the business transaction we should need information about the real division.
Is there any experiences on this area?
Thanks for your support in advance.
Anett

Go to organization management and see what kind of profile options are assigned to ur user.

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Sales Office, Sales group and Sales Area table of CRM BP

Hello Experts
Please give me the table name where i will get the sales office, sales group and sales area of the CRM Business Partner.
Any pointers.
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DJ

Hi Jamal,
You may use table CRMD_ORGMAN
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Shaili
Edited by: shailip on Aug 26, 2009 7:44 AM

Transport Sales Area Data from CRM to R/3

I have created a function module within DSAVE event in BDT so the Sales Area BILLING BLOCK REASON could be updated with a fixed value according to the Sales Area selected by the user.
That worked all right using the standard function module CRM_BUPA_FRG0100_SAVE (within the event), but the real problem is the once you save the new Business or modify it, it does not replicate in R/3 (using Middleware).
I discovered that the function I've created runs after the COMMIT that save the data in the Data Base Tables and also send the information to R/3.
I also tried DSAVC event but I had the same result.
Does anyone has the clue to make the information be sent with the rest of Partner data?
Thank you in advance.
Mariela

Hi,
You can upload products to R/3 from CRM system but you cannot upload organizational model from CRM to R/3.
To upload products from CRM to R/3 do following settings:
Execute transaction: SMOEAC
Select site view and expand site R/3.
Create a R/3 site by specifying the RFC destination of the same while creating new site.
Create a subscription from publication: Material(MESG)
Assign the newly created subscription to R/3 site.
save settings.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Unable to see sales area tab in CRM production client

Dear Experts,
I established middleware connectivity between CRM 2007(001) and ECC 6.0(200) Production Clients,
i maintained following settings
Used transaction code BUSD
and select the respective role and click on BP Role -> Subheader ID
Checked the entry 'CRM001 CRM: Sales Area Data' and even i checked the consistency is ok and active in org model.
But still I am unable to see sales area tab in the BP master In the CRM production client (001) .
Plz sugest what else i have to do to rectify this problem.
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V.srinivas

Hi Chandra
We all ready done buffering.
We have executed report HRBCI_ATTRIBUTES_BUFFER_UPDATE,
and the scenario SALE is flagged as buffered in customizing table T77OMATTSC.
But still we are not able see the sales area tab in bp master.
Note : one thing we noticed when we selected the r3 reference customers when copied sales area into crm bp by using the tcode crmc_bupa_consum we are able to see the sales area tab.
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Issue regarding sales area data in CRM standalone system

Hi Guys,
Currently we are working CRM 5.0 portal standalone system. we have defined a division and assigned it to Organization Structure. But when the user tries to assign the sales area in account management the system gives 2 options like
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Regards
Basavaraj Patil.

Hi Patil,
I couldn't check on my system at the moment.
But I just wonder if this has something to do with Dummy division.
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Gun.

Sales Area synchronization between CRM and ECC is not working

Dear Experts,
In CRM Customer master record we are maintaining Sales organization, Distribution Channel and Division (Sales Area) under Sales Area tab.
The Same Sales Area is downloaded from back-end ECC system.
when I create new customer in CRM, Sales Area data is not downloading to ECC system. I have maintained all settings but could not find why the problem is coming.
I request you to help me in resolving this issue.
Your suggestions will be highly appreciated.
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Raghu ram

Hi Krishna,
Thnaks for response, Division Setting are maintained. Header Division Activated Checkbox selected.
We are not using service orgnisation
Still problem persist
Please help us in resolving the issue.
Regards
Raghu ram

Sales area issue in CRM

Hi,
We have CRM 5.0 linked with R/3. BPs are maintained with sales area. Suddenly something has gone wrong in the system. When I try to open a BP, I get a message "There are no sales areas for maintenance". And I don't see any sales org in sales org dropdown in "sales area data".
I checked tables CRMM_BUT_LNK0010 and CRMM_BUT_SET0010. They still hold data.
Any idea what might have gone wrong?
Regards,
Kaushal

Hi,
I am also getting the same message. I would like to know the solution, but I don't think it is an autorisation issue, since my user is a sap_all, sap_new user.
Thanks,
Regards Camilla
I found the solution. I had not maintained the org.structure correctly.
Edited by: Camilla Eikeland on Jun 9, 2009 2:03 PM

Prospective Account Sales Area Data on CRM Online

Hi Experts,
I am using CRM2007 SP4, and i am trying to assign Sales Area Data to a Prospective Account on CRM Online. However, unlike a reqular Sold-to account (CRM000) there does not seem to be a Sales Area Data Button where the Sales Area can be maintained for a Prospective account.
The BP Role for the Prospective account is BUP002.
It only seems possible to maintain this through the Web Client. Is there anyway which the Sales Area can be assigned to a Prospective Account through CRM Online.
Any assistance would be appreciated.
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Jonathan

Hi Sasha,
I've been checking it in our system (CRM 6.0). The field Price group (cust) from ECC (KNVV-KONDA) gets standard replicated to field Price Group (Cust) on the billing tab of customer data (BP).
No additional customizing or development is needed.
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regards,
Wim

No sales area data in CRM

Hello,
When we download BP or product for R/3, the sales area data are not available in CRM.
We checked :
- in the org model, the flag 'object relevant for determination'
- programs HRBCI_ATTRIBUTES_BUFFER_UPDATE and CRM_ORG_INDEX_CREATE
But no effect.
What we noticed is table CRMD_ORGMAN empty.
Any advice?
Thanks
Regards,
Fred

Hello Frederic,
I also maintained the table T77OMATTR to activate buffering for Service and Sales.
Next I ran the report HRBCI_ATTRIBUTES_BUFFER_UPDATE .
The job runs, but on our system (development and quality) the job is finished after only 4 to 5 seconds, which seems a bit to fast in my eyes.
do you have any idea which tables are being filled by the report?
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thanks for a reply
davy

CRM Organization Determination - Responsibility Profile

Hi,
I have created a new rule under the responsibility profile. When I use the wizard to create, I also specify the values for the container elements as part of the steps.
But, when I actually go to the rule using change rules, without using the wizard, I see that the initial values for the container elements empty, and the responsibilty rule does not work in a transaction untill I enter it.
Should we actually enter the values twice?
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Shwetha

Hi Shwetha,
Check whether u have maintained the Responsibility Profile to ur org data profile.
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Pavan.A

UNABLE TO TAKE THE REFERENCE DOC. OF DIFFERENT SALES AREA AT QUOTATION STA

Hi,
When i am copying from one sales area to another sales area at Quotation Stage . Iam getting the following Error as below :
"Distribution channels deviate from each other. 13 and/or 11 (reference)"
Message no. V2011
Process : First i have created a Quotation of which Document Type is : ZFQT and Sales Area : 1000/11/11
when i save 200120 is the document no which is Domestic Sale Document.
But my client requirement is when i take the reference of above Quotation No : 200120 to Create a new Quotation which consists of Document Type ZDFQ which is a Deemed Sale Document and with Sales Area 1000/13/11 .
Unable to take the reference , i have already made the Copy Controls from ZFQT (SOURCE DOC) TO ZDFQ(TARGET DOC) AND i have also maintained the SALES AREA OF :
1000/11/11/ZDFQ (DEEMED ORDER TYPE) AND
1000/13/11/ZFQT(DOMESTIC ORDER TYPE)
1000 : SALES ORGANIZATION
11 : DISTRIBUTION CHANNEL FOR DOMESTIC
13 : DISTRIBUTION CHANNEL FOR DEEMED.
11 : DIVISION.
DO THE NEEDFUL.
REGARDS,
TILAK.

Hi Lakshmipathi,
A very helpful answer, given by you.But in our case if at all i am trying to change it into warning message it is effecting another sales organization. In one server Client is maintaining two company codes data. So it might effect the other.
We have developed a new routine named 901 by copying the standard 002 and maintained in the copy controls(VTAA) for that relevant Document types. We are able to take the reference by doing this. But the problem is when i am taking the reference of other sales area and document type , Document is changing but sales area is coming of the reference document.
Example :
1000 : SO
11 & 13 : Dist Ch(Domestic) and 12 for Deemed
11 : Division common
ZFQT : DOMESTIC QUOTATION TYPE
ZDQT : DEEMED QUOTATION TYPE.
I have created a Quotation by taking ZDQT Doc type and Sales Area : 1000/13/11 and Customer : 11000000(Same Customer for Dom and Deemed sales extended). 20000010(Documnet no)
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Then Item and customer details able to copy and when i look into Header Sales Area is not changing , it is showing the reference sales area 1000/13/11. Butn't Sales area : 1000/11/11.
*Why the Client is asking such type of reference is ?We have implemented for Cable Manufacturing company and in order to create a Item in Order it requires lot of Configuration/Charateristics as VC (Variant Configuration)is involved and it takes minimum 3-4 mins to create an item.
So is there any alternative solution for this.
Regards,
Tilak.

CRM - Sales area definition

Hi gurus,
Kindly let me know the steps to Define/modify a sales area in SAP CRM.
I need this because in BAPU_MAIN BDoc there are some error messages stating "Invalid sales and distribution area" . Hence your solution will help me resolve this error message.
Thanking in anticipation.
Regards,
Lakshmana R

Hi,
If you want to determine wether a particular org unit is assigned to another org unit, in PPOMA_CRM search for the child org unit and double click on it. once the child org unit is displayed goto function tab of the org unit where you may find three subtabs depending on the org unit (Sales Organization, Sales Office & Sales Group).
You can find all the assignments done in these tabs.
Regards,
Aj K

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

CRM - Bapi for creating relationship between BPs with sales area data

Hi
I am looking for BAPI for creating relationship between business partners with sales area data in CRM 5.0.
Example - I would like to create relationship type CRMH03.
Bapi BUPR_RELATIONSHIP_CREATE does not allow for maintaining sales area data (Sales org, distribution channel, division).
Does anybody know such a bapi?
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Radek

Hey Radek,
I am actually looking for the same functionality. Were you able to find a solution although no one replied to your question in this thread? If so, it would be very helpful for me to know. Maybe you have to combine more BAPIs in order to add the organization information to the relationship. But I have no idea how.
Best Regards
Mirko

Tables in CRM- Sales Area Data

Hi,
We have downloaded the Customer Master from R/3 to CRM system. Initial Load was successful and delta is also working fine. We are getting the R/3 sales area data in CRM system when we open a BP.
But here our issue is, we could not locate the sales area data in any of these below CRM tables -
CRMD_ORGMAN
CRMM_BUT_FRG0081
CRMM_BUT_FRG0080
This data we require for BW purpose, Can anyone help me where I can get this data?
The Bdocs coming from R/3 to CRM contains complete sales area data.
Thanks&regards,
kalyan

It depends on the tab you have maintained for sales area.
CRMM_BUT_LNK0011 holds the sales area data for the sales tab on the screen.
CRMM_BUT_LNK0021 holds the sales area data if the shipping tab is maintained.
Similarly if the billing tab is maintained, you ll find the data within the CRMM_BUT_LNK0031 table.
I hope this helps.
Regards,
Gaurav Gera

ERP Reference sales area usage in CRM organization determination

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