Erratic screen light when dark - ideas?
I don't have time to call Apple Care at the moment, so I'lve stopped by to ask if anyone else has had this problem and what have they done.
problem. when it is dark enough for the keyboard to light up, the screen sensor can't seem to hold the light at one point. in other words, as I am working on the mac, I notice the light become strong and then go dimmer. using the keyboard to adjut the light (stronger or weaker) doesn't really help. it coninutes to shuffle the intensity.
When I have normal light and no need for the keyboard glow, the screen is fine.
One thing though, when it is normal, I can't change the screen intensity. It has a lock on the controls. Odd.
Hi @kolz,
Welcome to the HP Forums!
It is a wonderful place to find answers and solutions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
i grasp that after updating your system from Windows 8 to 8.1 you are having an issue with the display going dim.
You have tried some steps you located on the web but there was no change.
Windows 8 an 8.1 are not supported Operating Systems for your notebook. This does not mean they will not work only that HP has not tested it and therefore does not supply updated drivers. You would need to check the manufacturer's site for any updated drivers.
Downloading or Updating Software and Drivers for HP Computers
When I checked the driver page for your notebook I did notice there is a bios update, have you done that?
HP Pavilion dv6t-6000 CTO Quad Edition Entertainment Drivers and Software
As a bios update does have a potential to cause damage I suggest contacting HP support for assistance with that process.
Updating the BIOS
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Here is a link to Troubleshooting a dim display (Windows 8, Windows 7 and Windows Vista)
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Similar Messages
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Zen V Plus - Screen light won't come on
I turned on my player and the?screen light was dark. It still plays, but I can't see anything on the screen, it's dark. Is there anything I can do to fix this?
you need to check energy saver to set up the times for the screen saver to click on for both battery and AC power...
go to system preferences, energy saver, select either battery or power adapter, optimization would be set to custom, show details, then select what time you want your screen saver to turn on...
thats it
cheers -
Re: S890 Screen Lights turn off
Hi
I am new to use Lenovo S890, need help regarding turn off screen lights when charging and incoming emails. Once the light turn on connecting battery charger its not turning off after 15 seconds as I set instructions.
Also on all incoming emails it turns on and don't turn off automatic. Result is phone is charged only 10-15% after several hours charging.
Please help and advise how to resolve it.
My best
Solved!
Go to Solution.Hi
Its not old, just bought 2 months back. I think was working perfectly alright before I setup my emails on it, but after setting up emails something went wrong. Might be in settings.
Main issue is charger connecting, emails I can control by turning off wifi for few hours but charger and other alerts also turning on screen light.
am real upset, have to put my phone all day on charging because of this.
my best -
Screen light auto turn dark when I use program/web with background dark in windows 8.1
Hi there,
I used HP Pavilion dv6t-6000 CTO Quad for 3 years.
CPU: Intel core i7-2630QM
GPU: AMD Radeon 6490m
It build in windows 7 and I manual install ( fresh install ) windows 8. It's fine. But when I upgrade to windows 8.1, it have an issue and I really hate it.
When I use "Sublime Text" ( with background is black ), the screen light is become darker. And when I back to ( e.g: a website with background is white ), the screen turn back to lighter.
I tried many ways, included 4 ways here but it's NOT WORK.
NOTE: When I used Option 1 ( upper )
1. Open PC settings, and click/tap on PC and devices on the left side
2. Click/tap on Power and sleep on the left side, and turn on or off Adjust my screen brightness automatically on the right side under Brightness.
==> It's NOT SHOW button "Adjust my screen brightness automatically". It mean: I have NO built in auto brightness sensor.
I think this issue is about AMD driver or Intel Graphic driver.
Is anybody have idea???Hi @kolz,
Welcome to the HP Forums!
It is a wonderful place to find answers and solutions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
i grasp that after updating your system from Windows 8 to 8.1 you are having an issue with the display going dim.
You have tried some steps you located on the web but there was no change.
Windows 8 an 8.1 are not supported Operating Systems for your notebook. This does not mean they will not work only that HP has not tested it and therefore does not supply updated drivers. You would need to check the manufacturer's site for any updated drivers.
Downloading or Updating Software and Drivers for HP Computers
When I checked the driver page for your notebook I did notice there is a bios update, have you done that?
HP Pavilion dv6t-6000 CTO Quad Edition Entertainment Drivers and Software
As a bios update does have a potential to cause damage I suggest contacting HP support for assistance with that process.
Updating the BIOS
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Here is a link to Troubleshooting a dim display (Windows 8, Windows 7 and Windows Vista)
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
My IPAD2, which I bought in late March, is affected by two patches of yellowish light on the lower frame of the screen, near the home button. These spots can be seen especially when dark backgorund application is running.
It's a hardware problem?Have you looked here:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
You can use the Accessibility Assistive Touch feature for almost all of the Home button functions. -
Help! My ipod classic is frozen. Even when I attach it to a power source and try to reset it (as per the instructions above), the apple logo never appears. The only thing that happens is that the screen turns alternately light and dark. Thanks!
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
After upgrading to Mavericks on my MacBook, I'm not able to download third party applications like Dropbox and MyCleanMac 2. After clicking the download button, the screen just turns dark and is frozen. Any idea what is happening?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).
-
My wonderful little Indigo iMac 400mhz slot load is acting funny. When there is too much darkness on the screen, such as a dark picture that takes up a majority of the screen, it seems to turn red. Its as if the computer sees the darkness as a problem at tries to correct it by turning the screen reddish. Any ideas?
Nah, there is nothing wrong, you just need to calibrate it...
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Alternating light and dark blue screen on trying to start up
Today, on trying to restart after an Intego VirusBarrier update, I got stuck with just a blank blue screen alternating light and dark. I still can't restart on my internal drive, but after starting up from the install disc have managed to restart from a cloned OS 10.5.5 on my external drive. When I try to restart from the internal drive I just get the alternating shades of blue screen and nothing else - no error message, no question mark, just the pulsating blue screen - HELP!!!!
Thanks but that wasn't it. I replaced the battery and reset the PMU, still no luck. I've tried hooking up an external monitor still nothing, in doing all of this the person helping and I noticed that when you push the button on front to power up it doesn't light but I'm also not getting a start up chime, only the click of the hard drive then in pushing the button to power it off the light will blink and I think it is shutting down. Any other suggestions.
Thanks -
Light and dark solid grey vertical lines appear randomly on screen
This has happened about 4 times in the last couple of months, when these light and dark solid grey lines appear on my screen, I have to turn my computer off by holding down the power button and rebooting it, it fixes the problem for the time being. These lines appear randomly, they have appeared when using Photoshop CS6, also when just using the internet, listening to Pandora. 1 out of the 4 times these lines appeared, there was a ticking/clicking noise... I took it to the local computer shop and they did tests on it twice and found nothing.
Processor:
2.66 GHz Intel Core 2 Duo
Memory:
4 GB 800 MHz DDR2 SDRAM
Hard Drive:
Capacity: 319.73 GB
Available: 144.87 GBRun Apple Hardware Test in extended mode a minimum of 3x back to back. If errors appear this confirms a hardware issue that can only be fixed by taking the machine in for repair.
-
2008 Mac Pro stuck at Light Blue/Dark Blue screen! HELP
Hi, I've had my Mac Pro dual 2.8 Ghz Quad Core w/ the standard Radeon XT card, since the end of 08, and I haven't added ANY hardware to it, since.
over the past year or so, i'll be working on my Mac Pro, and all of a sudden, it locks up, and a faint washed out, pink checkerboard pattern goes down my screen, but sound will still play, obviously forcing me to power down. SO, my problem now, is --> Just a couple of days ago, it finally did it for the last time.. I shut down, and now when I boot up, it either A) hangs at the white loading screen w/ gray apple and spinning YouTube style loading animation, or B), when I try the CMD+Option+P, R option, upon start up, or hold down Right-Click on mouse on startup, it just goes to the light blue screen (Which it always normally did before when it'd boot up), then it switches over to a darker-shade blue screen, with a dark colored Youtube style loading animation...Oh, and I can't open up the Superdrive no matter -what- I do, so I can't boot from CD? It responds to the key combinations, but not the eject key?!
Is this a videocard issue? At first I thought so, but clearly I do seem to need a new videocard, with the pink checkerboard thing happening..but I am REALLY hoping this isn't a hard drive problem.I have so many things I'll be devasted if they're lost for good.
Any advice would be GREATLY appreciated. I did search for this issue and I found similar issues, but it was always slightly different than my problem
THANKS,
MattWhen i turn the computer on, on the RAM rack it has a red light but it only stays lit a couple seconds, then goes away.
That's normal. It's only a problem if one or more stay lit.
Did you try the video card reseat yet?
As for the optical drive; you pull the carrier out (as far as the cables would let you or unplug it) and you say you can't unscrew the drive from the carrier? It's the only screws I think are in there so I am not sure what other screws you are trying to undo. But if you leave the carrier hanging out, and you try to eject the tray, does it try to do it. The reason I ask is the problem might only be that the carrier isn't exactly lined up with the bezel and that might be what's blocking it from opening when fully mounted.
After this, I am not sure what else to suggest, so yes, you may need to get professional repair. -
I have an Ipod Classic and currently the screen lights up but no information appears - just a blank back lit screen.Any ideas how to rectify or is it beyond saving?
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
I noticed a Strange light after the end of my ipad2 screen it is located far down to the right, it makes me feel that maybe the scree is not replaced tight so the light is coming , I can see that light when I turn my iPad to a 45 degree angle , any help? I donna what to do , I bought it from 2 days in Moscow ..
Any help will be really appreciated.
Best regards.I have red about light leakage but it different from my situation , when I see my iPad in dark room , I can't find any problems but i notice light after the end of the screen which is very strange.
Are u sure this count as light leakage also? -
Ipod mini screen has gone dark, and when backlight goes on v
Ipod mini screen has gone dark, and when backlight goes on the centre part with writing etc is almost black with light around edge. will this go? do i need to send it back?
Maybe your backlight is burning out? That's what I would think when the center is black but the edges have light. I'm not sure if a reset would fix the backlight but you can try (hold the menu and center buttons at the same time until you see the Apple logo and then release). If I were I'd send it back to Apple but do you know if you are still under warranty? You should be if you've had your iPod less than a year.
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