Erratic speeds since 80/20 - What is going on?!

Question

Well I really can't make heads or tails of it boys and girls!  I know a lot of us have had our issues since the upgrade but I really don't know what to think of mine!  I probably shouldn't dwell on it but I can't help thinking that something is clearly wrong with my line.
In summary, when I was on 40/10 I was on the max IP Profile of 37.41 and literally every speed test taken via speedtest.net was as smooth as a babies bum, almost matching the profile.
Upon upgrading to 80/20, I was initially on the max IP Profile of 77.43 (although this dropped to 74.67 today following my first reboot of the OR modem since the upgrade) yet my speedtest.net results from day 1 have been all over the place!
I've probably had around half a dozen out of over 100 tests to hit the 74-75mb mark.  The rest have been fluctuating severely and not getting anywhere near that mark, not usually exceeding 55mb.  One minute I can take a test and get 55mb, the next will be 25mb, the next 37mb and so on and so forth.
I appreciate certain factors affect the tests like the amount of people taking it from the same server at the same time but what I can't understand is that no matter what time of the day or night I take a test and no matter what server it is taken from, I simply cannot get a consistent test!   Upon reading these forums, it seems a lot of people ARE getting consistent results, no matter what time of day or server so surely the blame can't be speedtest.net?
To try and look into matters further, I downloaded a game from Steam only 30 mins ago and the download speed was varying between 1.7MB/s - 5.7MB/s.  That suggests I'm clearly not getting anywhere near my IP Profile but it's the variation that's more of a concern!
SO! You'll be pleased to know that my concerns are nothing to do with me not getting 70 or 80mb, even though my IP Profile suggests I really should be getting close to 70mb if not more (which is clearly possible given I have hit 74-75mb as mentioned). What I am concerned about is the variation in the speeds of the tests taken to date (including the Steam download).  As mentioned above, my speeds on 40/10 were so consistent but on 80/20 it's like a rollercoaster ride.  Sometimes the tests take far longer than they should, almost coming to a standstill, because the speed dial can't decide which way to go!
So could this be conclusive evidence that I do have a fault on my line or am I talking nonsense?!
Any adice would be appreciated!
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010

Answer 1

Aarong wrote:
Although there is alot of consistency on the forum, there are a good few people on these forums having the same issues as yourself.
When did you upgrade?? The 10 day stabilisation period still needs to be taken into account even though you are getting erratic speeds.
If this continues i would recommend contacting the mods and go from there.
I totally agree and am fully aware that there are plenty of people having the same issues Aarong.  And that's my point! The upgrade from 40/10 to 80/20 was a simple case of BT switching everyone on to the new profile so why are so many people experienceing issues now when some people, whilst in the minority, have had no troubles whatsoever?
There has got to be more to this than just speed testers playing up?!
Btw: I received the upgrade on the very first morning it went live so am over 8 days into the stabalisation period and theres not been any stability yet!!!
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010