Erreur acrobat reader 0xc0000020 pour la dll atmlib.dll

Caractéristiques :
PC portable XPS 15 pouces
Windows 8.1 pro 64-bit
Intel Core i7-3632QM CPU @ 2.20GHz, 8 Go RAM, Intel HD Graphics 4000
Bonjour à tous !
Je viens vous voir pour une erreur lorsque j'utiliser Acrobat Reader XI, fraîchement réinstallé suite à cette erreur persistante... Je ne peux plus ouvrir le moindre .pdf avec Adobe Reader, mais cela fonctionne avec les applications gratuites alternatives, ce qui est un comble !
Serait-il possible de m'aider par rapport à ce problème, je ne pense pas que je suis le seul à rencontrer cette erreur :/
Merci d'avance !

Hello,
Thx to help me with my problem.
I have the last version of the software, downloaded yesterday to be sure it is not an issue because of a version out of date.
Here are (in french) the two messages that the software gives me as an final answer just before closing the application :
Font Capture: AcroRd32.exe - Image incorrecte
C:\WINDOWS\SYSTEM32\ATMLIB.dll n’est pas conçu pour s’exécuter sous Windows ou il contient une erreur. Installez à nouveau le programme à l’aide du support d’installation d’origine, ou bien contactez votre administrateur système ou le fournisseur du logiciel pour obtenir du support. État de l’erreur : 0xc0000020.
Font Capture: AcroRd32.exe - Erreur d’application
L’exception Exception logicielle inconnue (0xc06d007e) s’est produite dans l’application à l’emplacement 0x75222f71.
I tryed to install other Adobe products, as trial, but it also fails when I launch them, so I uninstalled everything.
I am sure my computer is not infected, I just scanned everything yesterday with a professional, cleaned it up with pre_scan, malwarebytes, Ccleaner, etc. Nothing ! So the pb is probably the atmlib.dll, which I cannot replace because of administration rights of TrustedInstaller... I tryed to give myself the rights back, but it doesn't work...
What should I do ?

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Activation context generation failed for "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
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<Data />
<Data />
<Data />
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<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>3</Data>
<Data />
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<Data />
<Data />
<Data />
<Data />
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function(){return A.apply(null,[this].concat($A(arguments)))}
pwillener wrote:
Flying_Kiwi wrote:
Dear Adobe people ...
This is a user-to-user forum; you do not address Adobe staff here.
The original post was about an installation on a beta version of Windows 7, which was not supported at the time.
If you have a problem with a different version of Adobe Reader on a different version of Windows 7, please open a new topic.
I'd gladly address Adobe staff directly about it if they didn't make it so difficult to do so but there are notices galore on their website restricting the ways of doing so for this particular product. That said, I accept that they may not review these posts and act on bugs found (although why is beyond me, I know if I was a developer of software and I wanted it to be top quality, I'd be looking everywhere I can for sources of bugs having been found and I certainly wouldn't make it any more difficult than an ordinary bug submission on any other software to report it).
It's clear to me that the problem originally posted about that shows up in Win 7 RC, is still present in the latest software and popping its ugly head up under Win 7 RTM. If they'd nipped it in the bud back then it should be fixed by now - that's annoying. I've been using online forums for a long time and I know it's always a good idea to search for a solution or similar thread and post in that if present, rather than opening an entirely new thread. As the bug is the same, the Adobe software version is very similar and the OS is just an earlier non-RTM version and there are no set forums for bugs within specific RTM vs RC/Beta OS's I posted here.
I'm not going to start a new thread because if, as you say there's no addressing of Adobe Staff here (and you haven't mentioned you have inside connections and will pass it on) what's the point? I will make one phonecall to Abobe in an effort to report this but there needs to be more open ways of bug reporting, even if it is a free product.

Acrobat Reader 9.4 downloads files rather than opening in Firefox 3.6.12

Clicking on a pdf file link in Firefox causes the file to download rather than opening.
I've tried checking and unchecking the "open in browser" box in Reader without success.
In looking at the Applications list in FIrefox Tools>Options>Applications, there is no listing for Adobe Acrobat Document, and I can' t find a way to add that Application. There are two entries for Adobe Acrobat Forms Document and one for Adobe Acrobat XML Data Package. Changing the Action for them doesn't resolve the problem.
Looking at the Control Panel, there is only one instance of Acrobat Reader, that being 9.4.0. I've also tried using the Repair option in Reader.
I'm running XP3 Pro Service Pack 3.
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thanks
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You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
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See also http://kb.mozillazine.org/Adobe_Reader

Acrobat plug-in. I get this when try to opem. The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again. Don't problems w/ Internet Explorer-

Acrobat plug-in.
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Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.

See if you can find a NPPDF32.DLL files in the Firefox program folder (C:\Program Files\Mozilla Firefox\)
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* http://kb.mozillazine.org/about%3Aplugins
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You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
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* https://support.mozilla.com/kb/Troubleshooting+plugins

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I am currently using Adobe Acrobat Reader 8 with the following information ,and I have problems printing in system configurations (I have an old Brother HL-1060 Laser printer)....
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Technical
=========
Available Physical Memory: 148108 KB
Available Virtual Memory: 1954156 KB
BIOS Version: Award Medallion BIOS v6.0
Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
Version: 6.00.2800.1106
Creation Date: 2002/08/29
Creation Time: 06:14:40
Default Mail: Mozilla Thunderbird
D:\Program Files\Mozilla Thunderbird\mozMapi32.dll
Version: 0.8
Creation Date: 2007/01/07
Creation Time: 14:31:35
Graphics Card: ASUS V9400-X V62.11
Version: 6.14.10.6211
Check: Not Supported
Installed Acrobat:
Installed Acrobat: D:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 03:06:38
Locale: French (Canada)
Monitor:
Name: ASUS V9400-X V62.11
Resolution: 800 x 600 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 2000 Professional
OS Version: 5.0.2195 Service Pack 4
Page File Space: 1537052 KB
Processor: x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1813 Mhz
System Name: HOLMES
Temporary Directory: U:\temp\carl\
Time Zone: Eastern Standard Time
Total Physical Memory: 1048032 KB
Total Virtual Memory: 2097024 KB
User Name: carl
Windows Directory: D:\WINNT
Installed plug-ins:
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Accessibility.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:37:28
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\AcroForm.api
Version: 8.1.3.2008101500
Creation Date: 2008/10/15
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Annots.api
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Creation Date: 2008/10/15
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Checkers.api
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Creation Date: 2007/05/11
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DVA.api
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Creation Date: 2006/10/23
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DigSig.api
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EScript.api
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EWH32.api
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\HLS.api
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Creation Date: 2006/10/23
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\IA32.api
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Creation Date: 2008/10/15
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D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\ImageViewer.API
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Creation Date: 2006/10/23
Creation Time: 01:10:36
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\MakeAccessible.api
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Creation Date: 2007/05/11
Creation Time: 02:38:36
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Multimedia.api
Version: 8.1.0.2007051100
Creation Date: 2007/05/11
Creation Time: 02:39:30
D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\PDDom.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Cr

I have the same problem!
Adobe Reader 8.1.2
Please help

Acrobat Reader 9.5.0 has Clipboard problems

Repro:
Launch Microsoft Word 2010.
Launch Adobe Reader one any Web document.
Switch to Microsoft Word and Copy some text onto the clipboard.
And quickly switch back to Adobe Reader and copy some text from there.
"There was an error while copying to the Clipboard. An internal error occurred."
> KernelBase.dll!_RaiseException@16() + 0x58 bytes
msvcr80.dll!72ae8e89()
[Frames below may be incorrect and/or missing, no symbols loaded for msvcr80.dll]
AcroRd32.dll!024c3371()
AcroRd32.dll!024c38e4()
AcroRd32.dll!01fac1e2()
AcroRd32.dll!01facaa2()
AcroRd32.dll!02093802()
AcroRd32.dll!020938d9()
AcroRd32.dll!01fac265()
AcroRd32.dll!02066b37()
AcroRd32.dll!0216cfc6()
AcroRd32.dll!020910fd()
AcroRd32.dll!02092f1d()
AcroRd32.dll!01e1d007()
AcroRd32.dll!02042d80()
AcroRd32.dll!0204367b()
AcroRd32.dll!01fa806e()
AcroRd32.dll!0216f585()
AcroRd32.dll!0206cd78()
AcroRd32.dll!01f99a4e()
AcroRd32.dll!01f99b47()
AcroRd32.dll!01f05ba6()
AcroRd32.dll!01f05930()
AcroRd32.dll!01f058a7()
AcroRd32.dll!01f05396()
AcroRd32.dll!01f052ab()
AcroRd32.dll!01e13976()
kernel32.dll!74f1140f()
0051fe58()
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Here are few solutions:
1. You can configure firefox to open pdf in external application like acroread. This way plugin problem is bypassed. - I use it this way. It looks to be faster this way.
2. "C:\nppdf32Log\debuglog.txt" is created every time in directory from where you executed firefox/opera/other browser and opened any pdf file in browser. So this is not only home directory. You can fix this problem by yourself by hex editing nppdf.so file and replacing C:\nppdf32Log\debuglog.txt path in this file with /dev/null path. See my post here for detailed instructions: http://forums.adobe.com/thread/1253800

Adobe Acrobat reader 3.01

I have a very old version of acrobat reader. When trying to uninstall I get this error message:
Unable to locate the installation log file 'C:\acrobat3\reader\deisL1.isu'. Uninstallation will not continue.
I cannot file file referred yo either on my system or at Adobe? How can I remove please.
Also I used Windows Install Cleanup to remove Reader 7.0.8 as I was getting 'this patch could not be opened' error. I see it is still in my program files.
1.Is it safe to just delete?
2.When I try I get error message 'pdfshell.dll access denied'
I have reader 8 installed and all seems ok but would like to clean up my system by removing older versions above.
Ken

I'm not sure. Acrobat 3 worked in Windows 3.1 as well as Windows 95. You
can probably delete the application and manually clean up the win.ini
and the sys.ini. If you do not know how to do this, then you'd best
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Mike

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We have an application written in VB.NET 2005 which displays a PDF file using embedded ActiveX control from Acrobat Reader (using AcroPDF.dll).
The code to open the file is very simple:
Me.AxAcroPDF1.LoadFile(_path)
The application was compiled on the machine that had Acrobat Reader 8 installed and distributed. The users also had Acrobat 8 installed.
Some of the users upgraded to Acrobat 9.1. I understand that it shouldn't really matter as the ActiveX control from 9.1 should be backward compatible.
Yet some users cannot open the file and receive the following error message:
"Error HRESULT E_FAIL has been returned from a call to a COM component"
Some other users can open the file but have the following message when closing the application (which calls Me.AxAcroPDF1.Dispose() ):
"The instruction at "0x0700609c" referenced memory at "0x00000014". The memory could not be "read"."
What can cause those problems? How can I fix them?

OK, no one responsed to my questions but I found answers for them so I thought I might put them here for those interested.
As for "HRESULT E_FAIL" message, all that was wrong was the "Display PDF in browser" option in Adobe Reader preferences. It needs to be ticked. A bit weird but considering that it uses the same OCX in a web browser, it makes some sense.
As for the memory issues message, I need to unload libraries manually before exiting the application (as suggested in some other thread in this forum):
<DllImport("ole32.dll")> _
Friend Shared Sub CoFreeUnusedLibraries()
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Me .AxAcroPDF1.Dispose()UnmanagedCode.CoFreeUnusedLibraries()

Software exception in Acrobat Reader

I have Windows XP Media Center Edition SP2. Whenever I open Acrobat Reader 11.0.03, or open a pdf file in it, a window appears that says, "The exception unknown software exception (0xc0000409) occurred in the application at location 0x004120cb. This does not seem to interfere with viewing or printing, but if I click OK to close the window, Acrobat Reader closes too. This doesn't render the reader unusable, but it is annoying. I tried uninstalling and reinstalling, with the same result. Anyone know why this is happening?

A few things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
But you wrote that you cannot open Adobe Reader by itself, so try to disable Protected Mode via the registry. Download, unzip, then run the attached registry script.

DESINSTALACION ADOBE ACROBAT READER 3.01

Hola amigos:
Mi equipo es un Windows 98 - SE.
Tengo instalado -muy mal instalado- un ADOBE ACROBAT READER 3.01, y estoy intentando DESINSTALARLO para meter una versión actualizada. Pero me da el siguiente problema: "Error 103 - No encuentra el _setup.dll"
Os agradeceré cualquier comentario.

Aquí va una traducción hecha por computador de la página que te indiqué:
>Para quitar el programa Acrobar Reader 3.0x de Windows 95 ó 98:
>1. Salga de Acrobar Reader si está abierto.
>2. Mueva a otra carpeta cualquier documento (por ejemplo, archivos PDF) de la carpeta Acrobat3 que desee conservar.
>3. Reinicie su ordenador para asegurarse de que Windows no está
utilizando cualesquiera de los ficheros que usted desea suprimir.
>4. Suprima la carpeta de Acrobat3\Reader.
>5. Abra la carpeta de Windows; seleccione y suprima el
archivo Acroread.ini.
>6. Abra la carpeta Windows\Start Menu\Programs\Adobe Acrobat;
seleccione y suprima los atajos siguientes:
>El archivo Léame (Read Me) de Acrobat Reader 3.0x
>Acrobat Reader 3.0x
>Desinstalar Acrobat Reader 3.0x (Uninstall Acrobat Reader 3.0x)
>7. Seleccione Inicio > Ejecutar.
>8. Escriba regedit en el campo Abrir: y después haga
clic en Aceptar para iniciar el Editor del Registro de Windows (Registry Editor).
>9. En el Editor del Registro, haga una copia de resspaldo del registro seleccionando Registry > Export Registry File.
En el cuadro de diálogo de Export Registry File, elija una localización y escriba un nombre para el
archivo de respaldo, y haga clic en Guardar (Save).
>10. Luego localice y seleccione las carpetas siguientes (es decir,
claves), después seleccione Edit > Delete (Edición > Eliminar). Tecle Yes (Sí) en el cuadro de diálogo Confirm Delete (Confirmar Eliminar).
>NOTA: Cerciórese de eliminar solamente las subcarpetas
especificadas, pero no las carpetas que las contienen.
>HKEY_CLASSES_ROOT\.fdf
>HKEY_CLASSES_ROOT\.pdf
>HKEY_CLASSES_ROOT\AcroExch.Document
>HKEY_CLASSES_ROOT\AcroExch.FDFDOC
>HKEY_CLASSES_ROOT \ PDF.PdfCtrl.1
>HKEY_CLASSES_ROOT\Software\Adobe\Acrobat Reader
>HKEY_CURRENT_USER\Software\Adobe\Acrobat
>HKEY_LOCAL_MACHINE\Software\Adobe\Acrobat Reader 3.01
>HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App
Paths\AcroRd32.exe
>11. Salga del Registro (Registry) para guardar los cambios.
>12. Reinicie el ordenador.
Nota: me di cuenta que había pasajes que te iban a resultar totalmente ininteligibles, así que pulí un poco la traducción en las partes más imprescindibles. Como no tengo Windows 98, no pude ir verificando los pasos, aunque hice lo que pude en Windows 2000. Dejé algunas cosas en los dos idiomas porque no sé si te van a aparecer en castellano o en inglés; y dejé en inglés las que estoy razonablemente seguro que estarán en inglés.
Suerte de nuevo.
Claudio.

NJawin & acrobat reader 7

Hi,
I've to display a pdf file (stored as an array of bytes) and jump to a certain named destination. After concluding that adobes pdf viewer nicely does the job, but was last developped in the stone ages, I followed the road of com bridging. I must say a pretty difficult road for a newby, either ending up with deployment-based components or opensource projects without any examples dealing with acrobat reader (almost all deal with excel or word, or am I missing something?). I finally found it, NJawin (great package!), including an example regarding acrobat reader. My questions:
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- Is there any documentation regarding the usage of the methods in the acrobat tlb file. On the acrobat site I could only find a guide regarding Interapplication Communication (a chapter on com), but I couldn't relate the methods to the generated ones by NJawin;
- Am I correct in saying that it is not possible to display an a pdf based on a array of bytes? loadFile works nice, and of course I can store the bytes in a temp location, but I rather do this without the temp files.
kind regards,
Christiaan

If Acrobat Reader supports OLE Automation then it has TLB in some application module (DLL or EXE). Try also to find registration of its TLB in the registry. Type library can have other extension, like OCA, OLB, etc.

Récupérer page active du PlugIn Acrobat Reader en JS

Bonjour,
je suis actuellement en train de développer une application en PHP/JS pour mon boulot. Et elle va devoir travailler avec des fichiers PDF.
J'ai trouvé cette source sur internet (voir ce lien) qui permet de piloter le plug-in Acrobat Reader en JS.
Je voulais savoir maintenant si vous pouviez m'aider pour récupérer le numéro de la page qui est actuellement active ?
Vous pourrez retrouver dans l'exemple le pdf qui permet de faire les automations OLE, mais je n'ai pas réussi à comprendre la logique du bidule.
En gros il me faudrait récupérer un objet PDPage mais je ne sais pas du tout comment faire !
En vous remerciant par avance.

Pour tout ce qui est des scripts en js, je vous recommande l'excellent site abracadabrapdf qui devrait savoir répondre à vos questions les plus pointues.

Acrobat reader X (10.01) upgrade fails, new install also fails.

Acrobat reader 9.4 upgraded itself to reader X ( 10.01 ) Fails to work.
It appeared to finish fine.
But the program will not run when I click on the desktop icon.
I uninstalled it, reinstalled it again, same result It will not run.
I then went to your ftp site downloaded it form there installed it it still does not run,
I uninstalled it, downloaded 9.4 form the ftp site, It installs and runs fine.
There is no way to send you diagnostic info to adobe as I cannot find an email adress to use.!!!!
I am using windows XP and have acrobat standard 7.1.4 also installed to generate pdf files.
Why does reader 9.4.0 work fine and reader 10.01 fails to work?
I wonder how may people have this problem?

still not fixed......
cannot upgrade to any vesion of reader 10.
error info
acrod32.exe AppVer 10.0.0.396 ModName pgphk.dll
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Erreur acrobat reader 0xc0000020 pour la dll atmlib.dll

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