Erreur install HP officejet 4500 G510 on PC HP with windows 8.1 64 bit

When i would like install my print HP 450 G510 I obtain an error message during installation. Can you help me

Hi @chris31
I understand you are having some difficulty installing the software for your Officejet 4500. I would like to help. I can't understand what the error message from your screenshot says, but I think the following steps will help you to complete a successful install.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-4.exe
After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
Image source
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Erreur install HP officejet 4500 G510 on PC HP with windows 8.1 64 bit

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