Erro de update no ECC PRD
Pessoal,
estou com o seguinte problema: tenho a nota de número 91820 que se encontra cancelada na Sefaz e no ECC.
Entretanto, a equipe de Basis descobriu qua a nota está sofrendo tentativas de update no ECC.
Verifiquei que não existe nenhum processo sendo executado no GRC e no PI que esteja acionando o update do ECC.
Na SM13, do ECC, o erro está descrito como:
Report: SAPLJ_1B_NFE
Functional Module: J_1B_NFE_UPDATE_INVALID
Status: Update was terminated
Report: LJ_1B_NFEU13
Row: 149
Class: J1B_NFE
Number: 060
Error Details: J1B_NFE 060 DB error insert of record with key 0000091820
Como resolver esse problema?
Abs,
Sérgio
Bom dia Sérgio,
Verifique na tabela /XNFE/BACKSTATUS no GRC, se você diz que está tudo ok nos sistemas então ela foi parar aí por um erro de comunicação entre o GRC e o ERP.
Quem está "insistindo" na transmissão é o programa /XNFE/UPDATE_ERP_STATUS que roda escalonado no GRC para retransmissão ao ERP.
Sugestão:
- Verifique cada linha na tabela /XNFE/BACKSTATUS, pois após rodar o job acima ela deve ficar vazia.
- Se tem vários registros nela, pode matar com SE14 de uma vez (faça backup dos dados no Excel, mas não tenha medo pois você pode reenviar o resultado para o R/3 rodando este mesmo programa informando a chave de acesso, na versão nova isto se faz com o /XNFE/UPDATE_ERP_STATUS_DIAL)
- No R/3 monitore esta tabela J_1B_NFE_UPDATE_INVALID, ela é o log de tudo que o R/3 recusou em processar
Veja mais sobre dados retidos na backstatus nesta thread:
Duvidas /XNFE/UPDATE_ERP_STATUS
Dúvida - Job /XNFE/UPDATE_ERP_STATUS
Atenciosamente,
Fernando Da Ró
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