Error 08S01 Communication Link Falure

Hi,
My application and db server are on different network segment with Firewall in between.
Very frequently, the application will encounter Error 08S01 Communication Link Failure when the job runs.
Found from the firewall log that there are many
TCP Reset-O when the application tries to connect to the db server.
May I know how to troubleshoot this problem ? What is likely the root cause ?
Please advise.
TIA !

Hi TIA,
According to your description, you are experiencing the issue Error 08S01 Communication Link Failure when running job, right?
The error occurs when the network load on SQL Server is high. For example, you may receive one of these error messages when you replicate databases in SQL Server. Or, you may receive one of these error messages when a multiple-user application accesses databases
in SQL Server. So usually its a network error. Please refer to the link below to see the details.
https://support.microsoft.com/en-us/kb/942861?wa=wsignin1.0
Regards,
Charlie Liao
TechNet Community Support

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