Error 0x80004005 while installing app
while installing "Facebook" app the store said error 0x80004005 and the app couldn't be installed < other apps installed well with no problems > iam using windows 8.1
Hi,
Any update here?
Have you followed the suggestions mentioned above?
For 1: Follow the Troubleshoot APP issue links; 2: Reinstall ''FaceBook" APP from the download link
Error code 0X80004005 is a general task failure error code, no more information we could figure out through this error code.
Please take a try with the suggestions, and if any further help needed, please feel free to ask.
Best regards
Michael Shao
TechNet Community Support
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[Info @12:19:36.259]
[Info @12:19:36.259] +-+-+-+-+-| Environment |+-+-+-+-+-
[Info @12:19:36.260] Environment: FullEnvironment
Setup:
InstallPath: C:\Program Files\Microsoft Team Foundation Server 11.0\
IsTfsExpress: False
ToolsPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
ApplicationTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier
BuildTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
ProxyPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Version Control Proxy
SetupUser: ETS-WEBAPP\tfsadmin
WebServicePath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier\Web Services
LicenseEdition: PID_RANGE_VL
SystemTfsTemp: C:\Windows\Temp\TFSTemp
SharePointInstallTemp: C:\Windows\Temp\TFSTemp\WSSInstall
InstalledLanguages: System.Collections.Generic.List`1[System.Int32]
InstalledLanguagesString: 1033;
OS:
MachineName: ETS-WEBAPP
HostName: ETS-WEBAPP
IsClientOS: False
IsServerOS: True
IsDomainController: False
IsMachineInWorkgroup: False
IsMachineInDomain: True
IsHomeEdition: False
IsUnsupportedEdition: False
Version: Server2008R2
MajorVersion: 6
MinorVersion: 1
ProcessorCount: 4
ServicePackMajor: 1
ServicePackMinor: 0
IsOSPostTfsRelease: False
VisibleMemoryMB: 12287
AdjustedMemoryGB: 12
Iis:
IsInstalled: True
PreviouslyFailedConfig: False
RequiredIisFeaturesInstalled: True
OS:
MachineName: ETS-WEBAPP
HostName: ETS-WEBAPP
IsClientOS: False
IsServerOS: True
IsDomainController: False
IsMachineInWorkgroup: False
IsMachineInDomain: True
IsHomeEdition: False
IsUnsupportedEdition: False
Version: Server2008R2
MajorVersion: 6
MinorVersion: 1
ProcessorCount: 4
ServicePackMajor: 1
ServicePackMinor: 0
IsOSPostTfsRelease: False
VisibleMemoryMB: 12287
AdjustedMemoryGB: 12
Sql:
SqlInstance 0:
Name: MSSQLSERVER
FullName: ETS-WEBAPP
Edition: Enterprise Edition
Version: 11.0.2100.60
IsWow64: False
LCID: 1033
IsExpressEdition: False
IsFullEdition: True
IsSupported: True
IsSharePointSupported: False
IsUpgradable: False
WindowsServiceName: MSSQLSERVER
SharePoint:
IsInstalled: True
IsProvisioned: False
IsAdminDbConfigured: False
IsAdminSiteConfigured: False
IsRunningSiteOnWebAppPort: False
Version: 14.0.6029.1000
WssAdminUrl: http://ets-webapp:17012/
WssSiteUrl: http://ets-webapp/sites
ReportingServices:
IsInstalled: True
DefaultInstance:
InstanceIdentifier: ETS-WEBAPP
HostName: ETS-WEBAPP
InstanceName: MSSQLSERVER
ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
IsConfigured: True
ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
Instances[0]:
InstanceIdentifier: ETS-WEBAPP
HostName: ETS-WEBAPP
InstanceName: MSSQLSERVER
ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
IsConfigured: True
ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
PowerTools:
IsBackupToolConfigured: False
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| Configuration Plan |+-+-+-+-+-
[Info @12:19:36.260] - ContainerTask (ContainerNode) : root
- ConditionalTask (ConditionalNode) : Provisioning SharePoint
- ContainerTask (ProgressNode) : Configure SharePoint
- ConfigureSharepointProvision (ConfigureNode, 208) : Configuring the SharePoint Products
SqlInstance = ETS-WEBAPP
AdminSiteAccountName = Domain\tfsuser
PasswordSupplied = *****
SiteUrl = http://ets-webapp/
AdminPort = 17012
TfsServiceAccount = Domain\tfsuser
- ContainerTask (ProgressNode) : Extending SharePoint
- ConfigureSharepointUploadData (ConfigureNode, 209) : Uploading solutions and templates ...
- ConfigureResetSPTimer (ConfigureNode, 214) : Resetting Sharepoint Timer Service ...
- ConfigureIisReset (ConfigureNode, 801) : Resetting IIS ...
- ConfigureMarkFeature (ConfigureNode, 140) : Marking feature configured status
FeatureType = SharePointExtensions
IsConfigured = True
- ConfigureWssHealthCheck (ConfigureNode, 210) : Check if sharepoint is responsive
SiteUrl = http://ets-webapp/
- ConditionalTask (ConditionalNode) : SharepointEntries
- ContainerTask (ProgressNode) : Configuring Services
- ConfigureAddSharePointEntries (ConfigureNode, 207) : Configuring SharePoint application entries
SharepointRootUri = http://ets-webapp
SharepointAdminUri = http://ets-webapp:17012/
DefaultSharePointPath = sites
ApplicationTierUri = http://ets-webapp:8080/tfs
ApplicationTierServiceAccount = NT AUTHORITY\NETWORK SERVICE
- ConfigureAddAccountToLocalWss (ConfigureNode, 800) : Add account to WSS farm admin group
Account = NT AUTHORITY\NETWORK SERVICE
AdminUrl = http://ets-webapp:17012/
UseRetainedSettings = False
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| Running root: root |+-+-+-+-+-
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| root |+-+-+-+-+-
[Info @12:19:36.260] Starting Node: CONTAINER
[Info @12:19:36.261] NodePath : Container
[Info @12:19:36.261] Node returned: Ignore
[Info @12:19:36.261] Completed root: Ignore
[Info @12:19:36.261] -----------------------------------------------------
[Info @12:19:36.261]
[Info @12:19:36.261] +-+-+-+-+-| Running Provisioning SharePoint: Provisioning SharePoint |+-+-+-+-+-
[Info @12:19:36.261]
[Info @12:19:36.261] +-+-+-+-+-| Provisioning SharePoint |+-+-+-+-+-
[Info @12:19:36.261] Starting Node: CONDITION
[Info @12:19:36.261] NodePath : Container/Conditional
[Info @12:19:36.261] Node returned: Ignore
[Info @12:19:36.261] Completed Provisioning SharePoint: Ignore
[Info @12:19:36.261] -----------------------------------------------------
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Running Configure SharePoint: Configure SharePoint |+-+-+-+-+-
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Configure SharePoint |+-+-+-+-+-
[Info @12:19:36.262] Starting Node: CONTAINER
[Info @12:19:36.262] NodePath : Container/Conditional/Progress
[Info @12:19:36.262] Node returned: Ignore
[Info @12:19:36.262] Completed Configure SharePoint: Ignore
[Info @12:19:36.262] -----------------------------------------------------
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Running ConfigSPProvision: Configuring the SharePoint Products |+-+-+-+-+-
[Info @12:19:36.263]
[Info @12:19:36.263] +-+-+-+-+-| Configuring the SharePoint Products |+-+-+-+-+-
[Info @12:19:36.263] Starting Node: CSPPROVISION
[Info @12:19:36.263] NodePath : Container/Conditional/Progress/CSPPROVISION
[Info @12:19:36.263]
[Info @12:19:36.263] +-+-+-+-+-| SharepointProvision::ConfigureDatabase |+-+-+-+-+-
[Info @12:19:36.263] Configuring the SharePoint Products database ...
[Info @12:19:36.263] SharePoint Products::ConfigureDatabase
[Info @12:19:36.263] GrantLogOnAsAService is called. User name: tfsuser [Info @12:19:36.269] Checking if Authenticated Users group is a member of Users group.
[Info @12:19:36.272] sid = S-1-5-4
[Info @12:19:36.272] sid = S-1-5-11
[Info @12:19:36.272] sid = S-1-5-21-1481031050-1694664162-2121907377-513
[Info @12:19:36.272] sid = S-1-5-21-1529747324-2324938602-2105273467-1015
[Info @12:19:36.272] Authenticated Users group is a member of Users group.
[Info @12:19:36.300] C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe
[Info @12:19:36.300] -o setconfigdb
[Info @12:19:36.300] -databaseserver ETS-WEBAPP
[Info @12:19:36.300] -farmuser domain\tfsuser
[Info @12:19:36.300] -farmpassword ********
[Info @12:19:36.300] Process starting: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword ****************
[Info @12:20:04.869] Process finished: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword **************** exitCode=-1
in 28566 ms
[Info @12:20:04.869]
[Info @12:20:04.869] WARNING: SharePoint no longer customizes Integrated Authentication security settings. This Web application may be using Kerberos, which can require manual configuration. See "http://support.microsoft.com/?id=832769" for
more information.
[Info @12:20:04.869]
[Error @12:20:04.869] An error occurred while getting information about the user tfsuser at server telenor.com.pk: Access is denied
[Error @12:20:04.869]
[Info @12:20:04.869] ReturnCode=-1
[Info @12:20:04.874] Node returned: Error
[Error @12:20:04.874] TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010.
[Info @12:20:04.874] Completed ConfigSPProvision: Error
[Info @12:20:04.874] -----------------------------------------------------
[Info @12:20:04.880] Execution results:
[Info @12:20:04.880] Overall result: Failure
[Info @12:20:04.880] Nodes completed: 1
[Info @12:20:04.880] Nodes succeeded: 0
[Info @12:20:04.880] Nodes skipped: 0
[Info @12:20:04.880] Nodes with errors: 1
[Info @12:20:04.880] Nodes with warnings: 0
[Info @12:20:04.880] Number of error messages: 1
[Info @12:20:04.880] Number of warning messages: 0
[Info @12:20:04.880] Number of info messages: 0
[Error @12:20:04.881] Activity failed.
[Info @12:20:04.881] Configuration failed. Unconfiguring.
[Info @12:20:04.885] Setting the IsConfigured flag for feature SharePointExtensions to False.
awiaslooks like here is the your problem "An error occurred while getting information about the user moss.service
at server telenor.com.pk: Access is denied"
try to add the user into the managed account via powershell. the user you trying to configure it.
or change the user to some body else here is culprit account "telenorpk\moss.service"
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog -
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