Error 0x8002006D when trying to burn DVD's

Since my faulty DVD drive was replaced under guarantee I cannot burn DVDs. I can burn CDs however. I only discovered this fault after the 3 months extention guarantee that Apple gives for replacement parts had expired.
error code: 0x8002006D
Mac OS 10.4.11
MATSHITA DVD-R UJ-857D:
Firmware Revision: KCVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
I have always used Verbatim DVD-R but now they don't work. I've tested others too without luck.
I've used compressed air in the drive slot. Any ideas other than cleaning the drive please?
Thanks

On general principles, you do need a good backup. If your hard drive was to die a sudden death, either everything you have would be permanently gone or it would cost lots of money to retrieve it.
The best way to do a backup is onto an external firewire hard drive. You can decide if you want to get a desktop drive, which is generally cheaper for its size, or a portable.
Here's one way to do it. Find an external drive which is at least as big as your internal drive. It's OK to have one bigger, because you could then partition it and use the extra partition to archive and store large files and free up space on your internal hard drive.
Once you have the drive, you can use a utility like Super Duper to make an exact bootable copy of your internal hard drive on the external, which will either be the same size as your internal drive, or it will have a partition equal in size to your internal drive. You can download Super Duper and use it for free as long as you like. If you want to unlock some extra features like "Smart Update", you can pay to register it, which was $27 last time I checked.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
Super Duper is very easy to use, is a good way to keep an up to date bootable copy of your internal hard drive. Being bootable is important, because it means that should your internal hard drive suddenly die, you can boot up from the external and not have any down time.
Another cloning utility is Carbon Copy Cloner:
http://www.bombich.com/software/ccc.html
I believe that you can also download CCC for free and just make a donation if you like. It also makes a bootable clone, but I'm not as familiar with it.
The good thing about the bootable clone is that it will be identical to your internal hard drive, so everything will be backed up and safe. And it won't destroy any data or settings.
Back to your DVD question. I don't know if force quitting the Finder would solve your issue or not. But I did see on another thread where someone suggested creating a new user account and seeing if the DVD would work on the new account. I think the theory there might be that there might be a software related problem with your usual account that wouldn't exist on a new account, but I don't know for sure. I've heard of creating a new account for troubleshooting purposes, so it would certainly be something to try.
Good luck!

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http://forums.adobe.com/thread/400254;jsessionid=EB5633BC50BF54A7E88506D80C0B2AD7.node0?ts tart=0
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I get this error (repeatedly) when trying to burn DVD recently.
Error code 0x80020022
Burning disc failed because communication to the disc drive failed.
It's self explanatory I know, but what am I supposed to do about it? Is it a problem with my hardware?. I can't see the icon for my disc drive in Disc Utility to check it.
I've shut down and restarted, tried different DVDs, they're all DVD-R although I did try at first with a DVD +RW and hope this hasn't caused some damage.
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Burn a CD or DVD in Windows Media Player - Windows - Microsoft
Hope this helps.
Message was edited by: keeferaf

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Maybe it's not the scratches or printings or quality of the CDs.
Maybe it's the grease spots from the fingers???
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I just wanted to share this.
Could it be so easy?

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VIA Technologies, Inc. VT8366A-8233
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The drive DVDRW speeds are: 8.
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Error 0x8002006D when trying to burn DVD's

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