Error 0X80042302 on Backup to external disc

I Have HPp6325UK running Windows 7. I received a message re need to backup from Support Assistant. I have attempted to do this on numerous occasions. Each time I get a message hat Backup failed and above error message 0x80042302. I was attempting to use an external Maxtor disc drive with ample free space. I have run disk check. What can I do?

Hello MoiraB,
Is there any more to the error besides the number code? Sometimes the error will include information about the Volume Shadow Service component, is that also included with your error code?
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