Error (-1) Can not restore
Help please
That error code indicates a hardware failure. To rule such out, try restoring your phone on a different known-good computer, with ALL security software disabled & all firewalls turned off. If the error persists on another computer, make an appointment at an Apple store, as your phone most likely has a hardware issue.
Similar Messages
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I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
ThanksAnd what did the error message say?
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how to restore ios on iphone 4s? when I connecting itune after extracting it sows can not restore. error (21). how to solve this problem?
how to restore:
http://support.apple.com/kb/HT1414
error code 21 fix
http://support.apple.com/kb/TS3694#error1015 -
I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen? Error code 1416, any help?
When I did a Google search on "1416 error ipod 5th," there is some discussion that the earlier version of the logic board only accepted 30 and 60 GB drives (or words to that effect), but the later "5.5" version did allow larger capacity drives. If that info is true, the question is, do you have a compatible combination of logic board and hard drive?
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Unknown error has occured and can not restore
trying to restore my ipod but keep getting an unknown error and can not restore
In most cases, an error number accompanies the "unknown error". Was there an error number? If so go here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
If no error number try:
iPhone and iPod touch: Unable to update or restore -
Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)
iTunes: Specific update-and-restore error messages and advanced troubleshooting
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When I want to restore my IPhone 3G, it can not restore & show an Unkown error (1015). What can I do now?
Please see the quoted text below, taken from the Apple article you linked.
"Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state." -
TS3694 i can not restore my i phone 3g an error is 1015
i can not restore my i phone beacuse an error is 1015
All you can do is to update your iTunes to the latest version.
Connect your iPhone to the computer and open up iTunes, put your iPhone in DFU mode. Here is the instruction video : http://www.youtube.com/watch?v=ofpinyGlQ8I
Then as your phone is detected in recovery mode in iTunes, (which is actually DFU mode), hit the restore button, there it will download the latest iOS which would be (4.2.1 in your case), it might take a while to download it depending on your internet speed. Then it will be restored automatically!
Then you are good to go! -
HT201210 I can not restore my iphone...error number 1015
helllp!!! I can not restore my iphone...error number 1015
SEARCH!!!
iPhone Error 1015: http://lmgtfy.com/?q=iphone+error+1015 -
HT201210 i can not restore my phone error 21 what do i ...easiest simpliest way
i can not restore my phone error 21 what do i ...easiest simpliest way
error 21 http://support.apple.com/kb/TS3694
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Hallo I can not restore my iPhone with the computer any more. Error 1015 comes up. Any help? Regards Christiane
Your only hope is to place your phone in to DFU mode and restore it using iTunes (if iTunes allows you to).
Search in Google "Force iPhone in to DFU mode" and follow the instructions precisely. -
HT201210 I can not restore my iphone it send me error 2001 and my iphone is in recovery mode
I can not restore my iphone it send me error 2001 and my iphone is in recovery mode
See Here > https://discussions.apple.com/message/15028208#15028208
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i can not restore my i phone it reads error 1015.its firmwear can not be updated. please help me restore the firmwear on my 3g i phone.
Google "Error 1015" and you will get your solution.
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TS3694 I can not restore my iphone because the 3194 error
I can not restore my iphone 4 because there is an unknown error occurred (3194). Please help me how to solve this problem! Thank you so much!
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
From KB article:
http://support.apple.com/kb/TS3694#error3000 -
Hello
I can not restore my iPhone 4S itunes error says I have 29 and I put it in DFU mode and not working help please
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