Error (-1) on itunes update of the iphone  for 8.1

error (-1) on itunes update of the iphone  for 8.1
Whilst trying to update software using iTunes I got this error?

It should work.  "Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes."
If you're not sure, this explains how to backup using both iTunes and iCloud:  http://support.apple.com/kb/HT1766

Similar Messages

  • After iTunes update and the iPhone Synch - No video on my iPhone

    My iTunes does not show any catagory for video either. I just saw a lot of "Other" with a different color on my space bar. How do I get my PURCHASED video's - TV shows and movies back?

    One thing that might help out.
    If the iphone does not recognize the video on the iphone any more, you can try a reset or restore if necessary. However, to get your video back, once you cleared out "other" just sync the video back from itunes.
    Here are a couple of articles from the apple support website that might help out.
    http://support.apple.com/kb/HT1737
    http://support.apple.com/kb/HT1414
    http://support.apple.com/kb/TS1275
    You might need to reset and or restore the iphone to resolve any software issues.
    Hope this helps.

  • I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID (I no longer have access to the email address) shows up. How do I update those apps?

    I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID shows up (I no longer have access to that email address). How do I update those apps?

    Apps are DRM protected and tied to the account used to originally obtain them. They cannot be transferred to another iTunes account nor updated using another iTunes account. Only the account used to obtain them can be used to update them. You can contact iTunes support, explain the situation & ask that they add these apps to the download queue of your new account:
    http://www.apple.com/support/itunes/contact.html

  • Hey guys, when I try to update my iPhone my iTunes responds with 'The iPhone software update server could not be contacted' please help, I believe this is why none of my downloaded apps are working. Cheers.

    Also Internet isn't working on it. Either this is all down to a botchy update issue or I need a new phone.

    Try posting to the correct forum.
    This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
    Try posting to the iTunes for the Mac forum.

  • "...an error occurred while sending data from the iPhone" - caused by latest iPhone update today?

    I've been syncing my iPhone to my (non-apple) desktop for several months without difficulty.
    Today I accepted the latest upgrade to my iPhone software.
    Since it installed, it will not sync.
    It gives the error message "iTunes could not sync calendars to the iPhone "Steve's iPhone" because an error occurred while sending data from the iPhone."  After rebooting the desktop, the error repeats, and it's now in hour 2 of the continuing message "Syncing Steve's iPhone (Step 2 of 2) - Finishing sync"
    Has anyone else run into this Undocumented Feature of the latest upgrade?
    As bugs go, this is pretty serious for those of us who depend on syncing the iPhone and desktop for our business!
    Thanks to anyone who can help!
    Steve Callender

    Tried rebooting the phone, and now it works.
    Guess there's 2 lessons here -
    Boot again when installing new SW, even if the phone reboots itself during installation, and
    Boot to see if that fixes a problem before posting it.
    Steve

  • I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    http://tinyurl.com/nyj36v

  • TS4148 i update my 3gs to 6.1 from 4.1 after installation of software it shows connect to itunes or connect  to wi-fi when i connect it to itunes it shows the iphone tab in itunes bt after some times it say we are unable to complete your request please he

    i update my 3gs to 6.1 from 4.1 after installation of software it shows connect to itunes or connect  to wi-fi when i connect it to itunes it shows the iphone tab in itunes bt after some times it say we are unable to complete your request please help me

    That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
    Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
    Regards.

  • Have a first gen ipad. Can't download version 5.1 because iTunes 11.1 need to be downloaded. Cannot download version of iTunes. " errors occured while installing updates. if the problem persists choose tools download only and try installing manually"

    Have a first gen iPad with 4.3 IOS. Can't download version 5.1 because iTunes 11.1 need to be downloaded. Cannot download version of iTunes. " errors occured while installing updates. if the problem persists choose tools>download only and try installing manually". This is as far as I can get. Can't find tools to manually download. When I try to reset to factory settings, I get an error also.

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Error message: "itunes could back the iphone because an error occured"

    Error message: "itunes could back the iphone because an error occured" when i am syncing my iphone with itunes.
    It seems that itunes manage to syn my contacts up till photos then the error message occured.
    can anyone help?
    Thanks

    Try disabling a/v software and turn off the Firewall.
    Disable antivirus software
    Turn Windows Firewall on or off

  • HT1414 my daughter has iphone 3gs and it required an update , so i connected the iphone to itunes for update and the iphone locked up, I had to reset back to factory settings and now the iphone will not activate , what can i do

    My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 

  • Should I download latest iTunes first or the iPhone update?

    Should I download latest iTunes first or the iPhone update or does it matter? Thank you.

    It shouldn't matter. If iTunes promps you to update your iPhone when you plug it in than you have a new enough version and should be totally fine.

  • HT4528 I updated my iPhone 4S last night, and my phone is locked up with the iTunes emblem and the iPhone cord pointing upwards. I hooked the pone into my computer, and it's tell I

    I updated my iPhone 4S last night and it is locked up on a screen with the iTunes emblem and the iPhone cord pointing upwards toward it. When I hook it to the computer, it's telling me that the phone is in recovery and I need to restore it. That will erase everything in my phone. What do I do? I can't use my phone for anything.

    Use iTunes on the computer to restore your iPhone. Since the iPhone
    is already in recovery, any data that was on the iPhone is gone.

  • HT1414 using Windows 7 OS, I had downloaded the new ioS 6 and started the update on the iPhone 4 and everything was going routine until the phone had been going thought what I though

    I attempted to update my iPhone 4 from ioS 5 to ioS 6 from iTunes on my laptop using Windows 7 OS, I had downloaded the new ioS 6 and started the update on the iPhone 4 and everything seemed to be going routine until the phone had been going thought what I though was the update process, when an error window opened up and it said that an error had occured and the iPhone 4 could not be updated. I have never had a problem like this before and it caught me off guard and I did not note all the information in the error window, but it did not appear to indicate anything other than that I would have to abort the update and did not think it would be that big of a problem. I tried to disconnect the phone and was going to do the update at a different time when I could investigate what the problem was. However I could not get iTunes to recognize the iPhone 4 after this and still cannot. After rebooting the laptop a few times and also trying to reset the phone a few times as well, I just have a dead phone. The iPhone 4 just has the image of a USB cable with an arrow pointing to an icon for iTunes. I have tried to get iTunes to recognize the iPhone, but cannot get it to. I am unable to do anything else with the phone. It seems like the phone is in a state where it does not have enough software loaded to do anything or I don’t know how to get it to. Any suggestions how I can get my iPhone 4 back into service. Note: iTunes still recognizes my iPad and iPods, so iTunes seems to be okay to me. Craig

    I had this problem on my iPod Touch 4g. Just press the home and sleep button. Wait and it will give an iTunes and cable logo. Now you can put in DFU mode (Hold Sleep and Home button 10 seconds and then release the power button kand keep pressing on the home button.) Now you will be able to restore it in iTunes.
    If you didn't sell it in al this time

  • Error code after itunes update -42404

    error code after itunes update -42404 cannot connect to ipad it is telling me to restore ipad, and cannot connect to store...
    Message was edited by: CFC.Steve

    I assume you updated itunes on your computer. PC or Mac?
    Look at the posts in the More Like This area to the right side of this page.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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