Error (-1) phone keeps switching off

Please help i have an iphone 4s, it kept switching off, thought it may be a software issue so have tried to restore on itunes, now gwt error(-1) :-( only had a year so therefore apple warrenty has run out

Those are generally hardware errors.  Look at this document.
http://support.apple.com/kb/TS3694#error21

Similar Messages

  • TS3694 my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.

    my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.
    I am in the noerthern [parts of australia and accessing an apple store is not possiable for another month. this is my only soucrce or telecommunication. please help

    This is what it says about error 2006
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • After updating to ios5 my i phone and it keeps switching off

    I recently updated my Iphone 3gs to iOS5 and now my phone keeps switching itself off and on again,
    I like the new iOS so would like to keep it if anyone knows how I can sort this out?

    i was having some different issues after the upgrade - my phone wouldn't stay on the 3g network and I couldn't make/receive calls or sms or access the internet via 3G. I tried a regular recovery, which didn't work, but just did a DFU restore. apparently it's a different type of restore... anyway it worked so far.
    this is how you do it
    They probably used what is refered to as a DFU restore. To do this yourself you must plug the phone into the computer while on. Hold the sleep button for 3s, then hold both the home and the sleep button for 10s, then release the sleep button and hold only the home button untill the phone apears in itunes as a device in recovery mode. If done correctly the iPhone display will remain off once the device has connected. Proceed to restore.
    and another guide
    http://www.iclarified.com/entry/index.php?enid=1034

  • Error App 523 before switching off again

    My sons 8520 curve keeps taking ages to turn on and then comes up with error App 523 before switching off again, i have tried taking the battery out and restarting but it doesnt seem to make any difference and as it wont stay on i can t reset anything, any ideas ?

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My I phone 4 switched off and cant turn on again, My I phone 4 switched off and cant turn on again

    My I phone 4 switched off and cant turn on again, My I phone 4 switched off and cant turn on again, what could be the problem?

    Plug it into a wall outlet for at least 30 minutes, then reset it: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • My phone keeps shutting off and saying "connect to iTunes." I connect to iTunes and it doesn't do anything last night i kept it there for a while and it turned on so I tried that all night and nothing. I can restore it but i never back up my phone

    My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • When I was talking on phone, suddenly the phone was switched off. i tried to switch it on but it gave the message....connect to itunes for set up.  when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it

    when I was talking on phone, suddenly the phone was switched off.
    i tried to switch it on but it gave the message....connect to itunes for set up.
    when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
    I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
    after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
    What to do now?????? Customer service people say..it is hardware problem

    If it's a hardware problem, then the phone will need to be replaced.
    There is no magic that can fix a hardware problem.

  • I lost my iphone4. How to track my iphone4 if the phone is switched off

    I lost my iphone4. How to track my iphone4 if the phone is switched off

    If the phone is switched off, it is inert. It can no more be tracked than a brick with your address and home number written on it.

  • While erasing memories from iPhone 4, the phone gets switched off and can't turn on back

    while erasing memories from iPhone 4, the phone gets switched off and can't turn on back. Please help.

    What exactly do you mean by "erasing memories"?

  • Can I lock my 6th generation ipod nano whilst listening to it as it keeps switching off if i knock the sleep button

    can I lock my 6th generation ipod nano whilst listening to it as it keeps switching off if i knock the sleep button?

      Okay, I apologize, belay my last posting :/
      This evening after a whole day of working fine (again), I had the same problem, but this time my idea couldn't fix it.  One point I'd like to make is to NOT listen to your ears when troubshooting your ipod.  When your ipod is turning off, try tuning into the radio.  Mine tells me that it isn't recognizing my earbuds and won't even turn on the radio.  I'm going to try to clean the connection out, but really?  This is freakin' new, Apple people!  Maybe its a way for the company to make you purchase new accessories for the ipod they replaced with the recall :/

  • My phone suddly switched off and now its not switching on can any one help me when it swithch off my phone battery was full.

    my phone suddly switched off and now its not switching on can any one help me when it swithch off my phone battery was full.

    Which apps do you open acouse iphone switched off? You can try to reset iPhone.

  • N9 keep switching off on its own

    my N9 does not power on it keeps switching off on its own....can anyone assist?

    So it isn't the sim and not the boot loop.  Have you tried charging using any source just to make sure that isn't the charger? Failing that you might have to consider a hard reset. 

  • My phone(4s) switches off automatically at 20% and doesnt start till i cahrge it,and once i put it on charge it shows batterl level 28%,earlier my battery wud drain till 1% then it used to switch off please help

    my phone(4s) switches off automatically at 20% and doesnt start till i cahrge it,and once i put it on charge it shows batterl level 28%,earlier my battery wud drain till 1% then it used to switch off please help

    These are usually the features of a faulty battery. Restore iPhone Firmware with iTunes 10.7 or 11 on computer. See if better. If not, and there is Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution. If no Coverage, still make Genius reservation and take iPhone to Apple Store for free quick (minutes time) battery diagnostic testing.

  • I have purchase apple i4s . while using my phone has switch off 2 times ?

    i have purchase apple i4s . while using my phone has switch off 2 times ?

    ya i have reset all settings last night til now i did not got any probelm ,,, TX

  • My phone was switched off and doesn't turn on any more

    my phone was switched off and doesn't turn on any more.

    Hold down power button & menu button hold both down until you seethe Apple Logo you will not lose any data.
    Bbsydd uk

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