Error (-1) Won't restore or update iPod Touch

I'm trying to restore or even update my Ipod touch 2nd gen and it goes all the way through untill it gets to the end and produces an error (-1). I have no idea how to fix it and would be extremely grateful if someone could help me out.
I haven't used my old ipod in a while and am trying to sync it to my new itunes on my new computer.

Try on another computer
Also see:
-1 error
-1 error too
If still problem means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • HT201210 how to bypass error 1600 during the restoring of my Ipod touch 4g

    how to bypass error 1600 during the restoring of my Ipod touch 4g

    Next try;
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Unable to restore or update ipod touch 2g, error (13)

    hello all, i've tried to update and restore my ipod touch2gen but i keep getting error (13). i've tried restarting then uninstalling then reinstalling then restart again itunes but it just wont work. my itouch is in recovery mode now but im stuck there. i also have a iphone 3gs and im scared to even try to update due to this problem. i have a ipod nano 4gen. and it works fine with itunes as for restore and updates, why ???? i've tried so many times but no good results... PLEASE HELP ME !!!!!!!!

    well it does work when i go to places where they can restore or update ipods and iphones but im tired of paying for it,i should'nt have to. i want it to work on my computer like it should. i dont have access to another computer so i have to resort to that. is there anything apple can tell me how to fix the problem on my computer? HELLO APPLE, I NEED YOUR ASSISTANCE !!! i'm just a user not a tech genius so i need help badly

  • Error 3194 on windows on itunes updating ipod touch 5g

    i have ipod touch 5g 32gb running 7.0.1 then update it to 8.0 then update to 8. something i cant remember then after screen has a connect to itunes logo forever!.
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    thank you for your help.
    i manage to fix it.
    what i did is update my itune to latest version then download 8.0.2 firmware for my ipod and then restore it to 8.0.2.
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  • HT201263 Elusive connection error whilst trying to restore 2nd Gen iPod Touch device (iOS 4.2) via iTunes

    Hi.
    It's been a while since I've updated my iPod, and now that I've tried to update it (from iOS 4.2), whenever I click the 'Check for new updates' [for my iPod] button, iTunes states that the latest version is already installed, which obviously is NOT the case.
    I am using the latest version of iTunes, and have already tried re-installing it.
    After attemping to update, the next logical step was to restore, despite losing some of my data this way, for I currently have no-choice but to update via a different system to my usual managing computer of my device(s). However, an unexplained error occured, and my iPod is stuck in recovery mode (displaying that 'connect to iTunes' image it shows at this point).
    Now, I've tried repeatedly to restore th iPod via iTunes, but it just won't work - as it is 'extracting software' (as indicated at the top of iTunes' window), it stops, giving a rather vague error: 'The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable'.
    I have no idea why this occcurs repeatedly, as it is persistent to do so.
    I'd also like to confirm that my system is correctly connected to the internet at a speed that should be ample to install any required updates (furthermore, this error occurs after no-more-than 1 minute after attempting to restore the device)
    Thanks in advance
    ~mini.

    Thanks, but you don't happen to know anything else about this, do you?
    Also, I've now realised it was pointless trying to update my iPod, for I've now found-out that the 2G can't be updated past 4.2.1 (or something) anyway >_>

  • Just updated ipod touch to ios6 ipod crashed and won't restore

    just updated ipod touch to ios 6. ipod crashed and won't restore just flashing screen black to white help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I was halfway thru updating ipod touch software, got error 1602

    I was halfway thru updating ipod touch software, i walked away from computer and when i came back there was an error "1602" and a picture on my ipod (requesting to connect to itunes?) but WILL NOT WORK AT ALL!
    What's going on?  Seems like a lot of people are having similar problems all at the same time.

    From the article cited at the end of my post:
    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    http://support.apple.com/kb/TS1275

  • Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    #1
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    #1.1 n/a because the errror message overrides it
    #2 see #1
    #3 iOS: Device not recognized in iTunes for Mac OS X
    But could be caused by #1
    #4 Covered by previous ones
    #5 Obvious jpegs are photos and thus will not sync as videos. Also see:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    #6 iOS: If you can't back up or restore from a backup in iTunes
    First #7 See #6
    Second #7 You have so many other problems resolve those first
    #8 Resolve other problems first

  • Updated ipod touch to software version 51.1 and now won't install certain apps

    updated ipod touch 4th gen with software version 5.1.1 and now won't install purchased apps family guy time warp and uncensored. Help please as now i can't use my purchased games.

    What happens if you just restore to factory defaults/new iPod (not from backup)?
    If you still have the problem that indicates a hardware problem an an appointment at the Genius Bar of an Apple store is in order.

  • Cannot restore or update iPod in iTunes 7 or later????

    Nano completely crashed today and said to restore with iTunes but i get this error "Error 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439: Cannot restore or update iPod in iTunes 7 or later"
    All the resolutions from this link http://support.apple.com/kb/TS1372 do not work
    Anyone else have this issue?

    Am I just SOL?

  • HT1414 my iphone 4 won't restore and update. It stays on the itunes connect picture

    my iphone 4 won't restore and update.  it stays on the itunes connect picture.  i have tried all the suggestions for error 21 and they haven't helped

    iOS: Unable to update or restore - Support - Apple

  • HT201210 Error 37 after selecting 'Restore and Update' from iTunes

    Error 37 after selecting 'Restore and Update' from iTunes. 
    3GS had been working perfectly fine. 
    Now it's a Brick. 
    <Edited by host>

    Update and restore error messages on iPhone and iPod touch

  • I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    If it is asking for the screen-lock passcode then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Otherwise follow varjak paw recommendation

  • After updating ipod touch to ios5 the ipod toch has stopped responding to work, can't even turn it off.it remains sync...when i connect to itunes it says error 0sE8000065. any solution?

    after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even  turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Also see:
    iOS: Not responding or does not turn oniOS: Not responding or does not turn on

  • While updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

    while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

    - What was the error message?
    - Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod.  If the iPod shows in iTunes then you can try again.  However, You should try to resolve the error message first.
    - If iTunes does not see the iPod try reetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.

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