Error = -100008 while downloading Movie/TV Shows

I have endlessly tried to download 2 TV shows (1 bought, 1 free) and 1 free movie but keep getting the error message -100008. My iTunes is updated and so is my Quicktime. Also, I downloaded the latest versions of my drivers because before then I couldn't listen to any file in my iTunes folder after downloading the new version of iTunes.
After I receive the error I tried rebooting and going to "Check for Purchases" where I am able to download again but it starts from the beginning and gives me the same error message again. Have been trying to get these files for 2 days now to no avail. Please help!!

I also have this problem while I try to download an episode of Battlestar Galactica. I've retried the download over and over. During this time I was able to download a song, so I don't know the problem...

Similar Messages

Error 9006 while downloading movie

while downloading movie I continue to get an error message 9006 saying the download was interrupted.
HELP!

hey, here is something that should help
With your internet connected go to tools
-go all the way down to internet options
-click on the security tab-go to custom level
there will be a list there enable anything that has to do with downloading
-right below the list it says reset custom settings
-in the drop down menu change it to Medium-low
then click reset. When you are done click on apply, this might take a miute. When it is done. Click Ok
If this doesn't work you can email me at [email protected]
-Hope it helps

Error 8008 while downloading a TV Show

Hello,
I'm trying to download the HD version of an office episode I purchased, but everytime I try, even from my work computer, error 8008 pops up. It says "Parts of the file seems to be corrupted. To redownload the file choose "Check for available downloads from the store menu."
Can you please help?

# Move the .tmp folder for the affected purchased video to the Trash or Recycle Bin.
# Open iTunes.
# Choose Store > Check for Available Downloads.
# Enter your account name and password and click the Check button.
i like to say the above DOSE NOT WORK

Error message while downloading a tv show now it wont play full episodes. Suggestions?

Some of the episodes are even unwatchable/clickable and all but two have the exclamation point ! in front of it. What should I do?

Are you downloading the episode on a device, iTunes for Windows or iTunes for Mac?

HT1725 I got "error=-36" while downloading a movie, and now I can't get it to resume

I got the error 36 while downloading a movie that I purchased. However, I had to pause it as I was downloading another movie and wanted that one to download a little quicker. Initially, I got error-50 and so I followed the instructions from that feed such as go to Itunes>preferences>restore cache and then restarted my computer (macbook pro) and restarted itunes. Now, I get error-36 and the movie still won't download. According to my account in the itunes store, it's already downloaded. I looked in Music>Itunes Library>Movies and it's not even there....so now what do I do???
Thanks for any help

I had the exact same problem...i just deleted the download and re-downloaded it...seemed to have solved the issue

We could not complete your itunes store request. An unknown error occurred (-42110) - happens when i click on a downloaded movie, tv shows work???

An unknown error occurred (-42110) - happens when i click on a downloaded movie, tv shows work???

"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues. Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge. If your iTunes is up to date, remove the SC Info folder.
From: iTunes: Advanced iTunes Store troubleshooting

Error -3253 while downloading a movie.

Lately I'm Getting Error -3253 while downloading a movie. I'm using Apple TV (First Version) with 3.0.2 Software. Download stops about every 2-3 percent.
WHy is the question.

I just spent over an hour on the phone and working through Remote Advisor w/an Apple Technician (AT) going through a plethora of troubleshooting items - all to no avail.
The AT did provide me with his/her specific contact information and promised to get back to me with an update within 24-hours. Although there is no resolution at this time, I do at least have the comfort knowing that this issue has indeed been forwarded to the Engineering team for them to review and address.
I just hope that this is resolved sooner rather than later.
And as an FYI I did suggest that they check out the Community Forums to get better understanding that this is not an issue specific to me alone but to a much broader group.

Win 7 / System Update 4 "An error occurred while downloading packages" Please review LOG?

Team Lenovo,
I am having problem with TVSU 4.0 on a Windows 7 64 bit system where it gets to about 17-18% and consistently gives me "An error occurred while downloading packages"
I've made sure no firewalls are active. Am not using an Proxy servers and have turned off "automatically detect settings" in Internet Options. I've tried to uninstall and reinstall and no change. I've also tried to run as an Administrator and no luck either.
I reviewed the logs that are located at:
C:\Program Files (x86)\Lenovo\System Update\logs
I've highlighted in BOLD the entries below I feel may be the issue, but not sure how to resolve it. I did notice download.lenovo.com link when I try to reach it directly shows file not found???
[ThinkVantage System Update build: 2009-10-19 4.00.0024]   2/5/2011 4:13:45 PM
Info   2011-02-05 , 04:13:45
   at Tvsu.Environment.EnvironmentManager..ctor()
   Message: Starting Environment Manager...
Info   2011-02-05 , 04:13:45
   at Tvsu.Nls.NlsResources..ctor()
   Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Severe   2011-02-05 , 04:13:45
   at Tvsu.Sdk.SuSdk.StartApplication()
   Message: Application runs with the framework: 2.0.50727.4952
Info   2011-02-05 , 04:13:45
   at Tvsu.Engine.DataBase.InitializeDataBase()
   Message: Initializing the DataBase from file: updates.ser
Warning   2011-02-05 , 04:13:45
   at Tvsu.Gui.Util.Tools.get_SystemVendor()
   Message: The vendor was resolved to THINK
Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Direct connection found
Info   2011-02-05 , 04:14:11
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: The current process is:HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PreProcess HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
   Message: The chm help file is already present in the system
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: The test.properties file was not found, the normal Hello process will continue.
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather minimal.....
Info   2011-02-05 , 04:14:11
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:14
   at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: MTM received from eGather: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): EN
MTM: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelloProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The process HelloProcesshas been finished.
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: PostTask
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetSystemProperties()
   Message: Return the System Properties
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   Message: Get Applicable Updates
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The current process is:HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PreProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting DONE status.
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:19
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: www-03.ibm.com
Info   2011-02-05 , 04:14:19
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Direct connection found
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
   Message: Launching Egather
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather complete.....
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: Launching HelpCenter
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Setting QuestResponse Path to: C:\Program Files (x86)\Lenovo\System Update\session\QuestResponse.xml
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>4389AB8</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: The underlying connection was closed: An unexpected error occurred on a receive.
       Type: System.Net.WebException
           at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   at Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages.

Thank you for the reply. I already have NET. Framework 4.x installed and I stil have the same problem.
I looked at the logs again and I believe the issue is that I can not download this file:
https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Can someone try that link and see if they get anything? I keep getting in my browser "file not found".
    at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-07 , 09:23:47
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-07 , 09:23:47
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded

How do I correct the error message "an error occured while downloading....dismiss"

I recently started receiving the error message "an error occurred while downloading" on an intermittent basis when trying to download pictures in some of my Yahoo groups using Yahoo mail. When it occurs the only way to clear the error message is to click on a highlighted "dismiss" [a term I had never seen used before these error messages started] which shows after the error message.
When the error shows for one pic in the posting it will show for all the pics in that post. When the error occurs for an individual pic it will also show up if you try to "download all".
These errors will show up for a posting sent from the same sender via one email group while not for the exact same email sent to another group. It is not restricted to an individual who is posting or a specific Yahoo group and appears to be truly random.
Recently I found an example of the same error message in a posting from a Yahoo group in my Gmail account as well so it is not restricted to Yahoo mail alone.
Has anyone else encountered this problem?....Does anyone know how to fix it?

Hi saxxy60, I have not encountered this error before, but I have when the internet connection is lost in the middle of the download. You can try to disable any antivirus on the computer [http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/an-error-occurred-while-downloading-attachment-in/02b00230-ed67-473c-9ad8-370deac2272e?msgId=0d3d89cf-2722-43f3-b21b-2f3214e2f1d1]
You can try to get more elaborate errors if you try to reproduce the issue with an HTTP traffic capture.
*An add on [https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/ Live HTTP Headers]
*[http://www.telerik.com/download/fiddler Fiddler]
Please let us know if this helped you out!

TVSU problem - "An error occurred while downloading package"

During packages retrieval at about 17% TVSU displays message box: "An error occurred while downloading package".
In the Event Viewer I can see error event with id 36871, source Schannel and description:
"Critical error during authentication of SSL client. Internal error code: 10013" (translated by myself from my native language)
TVSU 4.00.0046, T410, Windows 7 Enterprise, x64, SP1, IE9.
Have you got any ideas how to solve this problem?
Regards,
Wojtek
And last lines from my TVSU log:
Info   2011-05-11 , 11:39:12
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-05-11 , 11:39:12
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-05-11 , 11:39:13
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>2518EYG</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: Połączenie podstawowe zostało zakończone: Wystąpił nieoczekiwany błąd przy odbiorze.
       Type: System.Net.WebException
           w System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   w System.Net.HttpWebRequest.GetRequestStream()
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-05-11 , 11:39:13
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.Start()
   w Tvsu.Engine.Task.Task.StartExecution()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.StartExecution()
   w Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   w Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages. >
Info   2011-05-11 , 11:39:16
   w Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0

w454385,
What is your TVSU version? There was a glitch yesterday and it's fixed. I guess your case may be related to that incident.
Check out these 2 threads. They are actually having same solutions.
http://forum.lenovo.com/t5/ThinkVantage-Technologies/Thinkvantage-System-Update-3-14-0031-Failure/td...
http://forum.lenovo.com/t5/ThinkVantage-Technologies/System-Update-4-odd-behavior-in-ThinkVantage-To...
If your version is 3.15 / 4.01, please:
Un-install current TVSU, reinstall TVSU version 3.14 (Win XP) or 4.0 (Win 7/Vista) by dowloading from Lenovo Support site,
Otherwise, you can try running driver update again.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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