Error 1004 on macbook pro trying to download os x mavericks. how can I fix this?

can some one share any Ideas on how to download OS X Mavericks
every time I go on line it send me to error 1004
I reset safary and all cookies but stil problem persist

Try this.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder...  (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Move com.apple.appstore to your desktop.
- Launch the App Store. Sign in and test. If okay, delete the file on your desktop. If no change, return the file to where you got it from.
You can also try resetting the App Store and Clearing Cookies.
Reset       Learned from Old Toad
App Store support. There is troubleshooting and a contact link.
Support

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