Error 1015 when trying to restore old iPhone on Mac iTunes

Hello,
Recently my mom's iPhone was freezing up. She says she tried to restore it by following some sleazy directions on the internet using her PC. The phone keeps acting up, so we connect it to my MacBook Pro, which we've never connected it to before. We run an update and click restore.
We get a dialog box that says 'Error 1015' and now her phone permanently has a picture of a USB cord with an arrow pointing up towards the iTunes logo.
I have been at this for two hours. I have been on every forum, downloaded every program, hit every wall from expired download links to programs that only work for PC.
I am running Mac OS X 10.7.4
I don't even know what generation this iPhone is. It seems ancient. I would go so far as to say this is probably one of the first iPhones released.
If anyone could help me out whatsoever it would be extremely appreciated. Thank you.

It sounds like your mom ended up jailbreaking her phone.  That's what an error 1015 means.
There is no help to be had here. Sorry.
Discussing jailbroken phones is forbidden by the terms of service.
You'll need to look elsewhere for assistance or buy a new phone.

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