Error 1015 when upgrading from 3.0 to 3.0.1

Hello,
I recently purchased an iPhone and my first time connecting it to iTunes it asked to upgrade from 3.0 to 3.0.1, which I assumed was fairly standard so I let it go.
However, it made it about 75% through the progress bar on the iPhone display and to the "restoring iPhone firmware" stage in iTunes, then it gave the 1015 error. I have tried it on several computers since then and it happens every time regardless of which computer/OS I use.
After this every time I turn the iphone on, connect to the computer or not, it displays a USB with an arrow to the iTunes icon, and I have no control. Basically nothing on it works anymore.
When I searched on google I found a lot of hits for people trying to downgrade/jailbreak, neither of which I was trying to do, I was simply upgrading based on iTunes request.
Thanks for any help, right now my iPhone is useless to me, and it's really frustrating.
Thanks,
Boyd

I just got this link off Apple Support. It is a KB article that describes issues with that particular error code. Try and see if that solves your problem.
http://support.apple.com/kb/TS1275

Similar Messages

  • Itunes unknown error 1015 when upgrading to latest ios

    I have an iphone 3gs (32gb) and I tried to upgrade to ios 4.3.2 but upgrade failed and phone switched to recovery mode.
    I haven't been able to restore after trying out all the options from apple's website and the error msg: unknown error 1015 keeps showing up. pls any suggestions??

    Hi blessingfrombedford,
    Has the iPhone been jailbroken at any point or have you had any developer software on the handset? If so then this could be the cause of the issue.
    You can try to remove the IPSW file from the computer (or try a known working PC & Network / Create a new user account on the computer and do it in there as it will re-download the IPSW file) and attempt to restore the device again.
    Ensure that you've tried this (it's covered in the link) and the other steps in the following article: http://support.apple.com/kb/ts1275
    If the iPhone is still refusing to restore then you're probably best to try and visit a Genius at a local Apple Store (if you have one).
    Hope this helps.

  • Error appears when Upgrading from 11.1.1.3 to 11.1.1.4

    Hi All,
    We've Installed Hyperion 11.1.1.3 and would like to go for 11.1.1.4. We've applied the maintenance release 11.1.1.4. After the installation when trying to open EPM System Configurator, it is giving the below error message
    Java.exe-Entry point not found, The procedure entry point NETInetAddressToSockaddr@24 could not be located in the Dynamic Link Library net.dll
    Pls. advice
    Thanks,
    PVR

    Hello,
    Test to set the PATH before launching rwserver :
    example:
    set ORACLE_HOME=e:\oracle\ods1012
    set PATH=%ORACLE_HOME%\bin;%ORACLE_HOME%\jdk\jre\bin;%ORACLE_HOME%\jdk\jre\bin\classic;%ORACLE_HOME%\jdk\jre\bin\classic;%ORACLE_HOME%\jlib;%ORACLE_HOME%\jdk\bin
    rwserver server=repsrvr batch=yes autostart=yes
    Please let me know if it works.
    Thanks,
    KKT

  • Encountered error 6  when upgrading Iphone 5s from 7.1.2 to 8.3

    I encountered error 6  when upgrading Iphone 5s from 7.1.2 to 8.3
    I've tried upgrade iphone on three computers , the results are all the same.
    One of the computers successfully upgrade my ipad to 8.3.
    There are 2GB left on IPhone 5S before I perform the upgrade.
    It should be enough for iTunes to finish the process, right?
    But in the log, it says  "copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device"
    why is that?
    Any way for me to continue the upgrade?  it seems it's almost done.
    Thank you
    the end of the log  is as below:
    [10:36:29.0714] Could not find libAppleSWDHIDFlashUpdater.dylib
    [10:36:29.0714] entering fixup_var
    [10:36:29.0714] entering update_var_directory_hierarchy
    [10:36:29.0714] replace_data_partition_path: moving /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets
    [10:36:29.0714] copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device
    [10:36:29.0714] copy /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets failed: 0x2
    [10:36:29.0714] unable to copy directory: 2
    [10:36:29.0714] failed to replace path mobile/Library/PreinstalledAssets: 2
    [10:36:29.0714]
    [10:36:29.0714] ==== end of device restore output ====
    [10:36:30.0280] AMRAuthInstallDeletePersonalizedBundle
    [10:36:30.0421] <Restore Device <<<<<IMEI>>>>>>0>: Restore failed (result = 6)
    [10:36:30.0542] Restore completed, status:6
    [10:36:30.0542] Failure Description:
    [10:36:30.0542] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6
    [10:36:30.0542]    Depth:1 Error:無法完成作業。(AMRestoreErrorDomain 錯誤 6 - Failed to handle message type StatusMsg)
    [10:36:30.0542]       Depth:2 Error:無法完成作業。(AMRestoreErrorDomain 錯誤 6 - failed to fixup var)

    Hello there, Kenduck.
    It sounds like you are trying to update your iPhone 5s to the most current version of iOS and are getting an Error 6 message. The following Knowledge Base article offers up some great information in regards to that very error message:
    Get help with iOS update and restore errors - Apple Support
    Particularly:
    Check your security software
    Errors: 2, 4, 6, 9, 1611, 9006.
    Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    If you still see the error message, check for USB connection issues.
    Thanks for reaching out to Apple Support Communities.
    Kind Regards,
    Pedro.

  • Error ORA-03113 when upgrading from 11.2.0.1 to 11.2.0.3

    I keep on getting this error when upgrading from 11.2.0.1 to 11.2.0.3
    [Thread-57] [ 2012-04-20 13:18:28.207 CEST ] [SummarizableStep.genSummary:409]  Generating Summary for:=Pre Upgrade ,status is:=Successful
    [Thread-57] [ 2012-04-20 13:18:28.208 CEST ] [SummarizableStep.genSummary:409]  Generating Summary for:=Oracle Server ,status is:=Failed
    oracle.sysman.assistants.util.step.StepExecutionException: ORA-03113: end-of-file on communication channel
    Upgrade failed due to running the step "Upgrading Oracle Server"
            at oracle.sysman.assistants.dbma.backend.component.SubComponent.executeSubStepImpl(SubComponent.java:738)
            at oracle.sysman.assistants.dbma.backend.component.SubComponent.executeStepImpl(SubComponent.java:585)
            at oracle.sysman.assistants.dbma.backend.component.Component.executeStepImpl(Component.java:317)
            at oracle.sysman.assistants.dbma.backend.SummarizableStep.executeImpl(SummarizableStep.java:183)
            at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)
            at oracle.sysman.assistants.util.step.Step.execute(Step.java:140)
            at oracle.sysman.assistants.util.step.StepContext$ModeRunner.run(StepContext.java:2708)
            at java.lang.Thread.run(Thread.java:637)
    [Thread-57] [ 2012-04-20 13:18:28.209 CEST ] [SummarizableStep.executeImpl:212]  Throwing exception e from SummarizableStep
    [Thread-57] [ 2012-04-20 13:18:28.209 CEST ] [BasicStep.configureSettings:304]  messageHandler being set=oracle.sysman.assistants.util.UIMessageHandler@4805e9f1
    oracle.sysman.assistants.util.step.StepExecutionException: ORA-03113: end-of-file on communication channel
    Upgrade failed due to running the step "Upgrading Oracle Server"
            at oracle.sysman.assistants.dbma.backend.component.SubComponent.executeSubStepImpl(SubComponent.java:738)
            at oracle.sysman.assistants.dbma.backend.component.SubComponent.executeStepImpl(SubComponent.java:585)
            at oracle.sysman.assistants.dbma.backend.component.Component.executeStepImpl(Component.java:317)
            at oracle.sysman.assistants.dbma.backend.SummarizableStep.executeImpl(SummarizableStep.java:183)
            at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)
            at oracle.sysman.assistants.util.step.Step.execute(Step.java:140)
            at oracle.sysman.assistants.util.step.StepContext$ModeRunner.run(StepContext.java:2708)
            at java.lang.Thread.run(Thread.java:637)
    [Thread-57] [ 2012-04-20 13:18:31.000 CEST ] [CompManager.isModeSet:9822]   DB Upgrade Mode Setting := 1
    [Thread-57] [ 2012-04-20 13:18:31.001 CEST ] [CompManager.isModeSet:9823]   Mode := 1 is set
    [Thread-57] [ 2012-04-20 13:18:31.001 CEST ] [SQLEngine.done:2189]  Done called
    [Thread-57] [ 2012-04-20 13:18:31.001 CEST ] [Database.getStepSQLInterface:787]  OH in database: /app/oracle/product/11.2.0.3/db_1Any clues about what could be wrong? I am planning to upgrade with the manual steps if it does not work :(

    Pl post OS details - are you using DBUA to upgrade ? Are there any errors in the database alert log ?
    ORA-00600 [kodpunp-nulltds], ORA-00600 [kokeeiix1], [600] When Upgrading To 11GR2 [ID 1367827.1]     
    HTH
    Srini

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.

    I am having some trouble trying to get IOS 3.1 on my first generation Ipod touch.  I have the latest Itunes, I do not have any dvd burning software like Anydvd that can interfere, and I've tried it on two different computers with no avail.  Any help is greatly appreciated.

    msoviolist, I opened a ticket via their so called "Express Lane" support page, I assume it'll take a couple of emails before they decide to credit you for the download. I would suggest linking to these two threads in the correspondence, this is what I included in the message;
    =========
    I've attached a couple of threads from the Apple support
    forums, it appears this is an ongoing problem for many folks trying to
    download the 3.1 upgrade for the 1st gen. iPod Touch, feel free to
    check them out;
    1) Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
    https://discussions.apple.com/thread/3373167?start=0&tstart=0#
    2) How do I upgrade first generation touch software to 3.1.3
    https://discussions.apple.com/thread/3009667?start=0&tstart=0
    ==========
    Good luck...
    Message was edited by: SpanishClash

  • I keep getting error 2324 when upgrading to version 10

    I keep error 2324 when upgrading to version 10. Running win 7

    Try disabling anti-virus also. You can also download the updates (not upgrade that is AA XI) from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. With the downloads, you typically have to install them in order. Only reboot after the last install.

  • TS3694 What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?

    What is the cause of "error 1015" when you're trying to restore and update an iphone 3gs? My iphone is currently in recovery mode and can not get out of it. All the information about my iphone shown on itunes is only marked as- N/A. How can I get my iphone out of recovery mode and get it to recover and update?
    Thank you,
    MacQuestioner3

    http://support.apple.com/kb/TS3694#error1015, which says:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In other words, either your phone is jailbroken and you are sadly out of luck or you are trying to downgrade iOS.

  • TS3297 how i can fix error 1015 when i restore iphone 3g ?

    how i can fix error 1015 when i restore iphone 3g ?

    You can't.  Error 1015 occurs when trying to restore a jailbroken phone.
    Jailbreaking your phone voids any warranty remaining with Apple and forfeits your right to any assistance from Apple including from this forum.
    You're on your own.  From what other people have posted, it's extremely unlikely you'll ever get your phone working again.

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • How to transfer data & apps,When upgrading from a iPhone 3G to an iPhone 4 or soon 5

    When upgrading from a iPhone 3G to an iPhone 4 or soon 5
    How to transfer all phone number and apps and notes, pretty much copy my old iPhone to my new iPhone , all content and apps.
    Will it transfer my text messages also?
    Is this a nightmare or an easy task?

    Connect to iTunes and backup. Then when you receive the new phone restore from that backup.
    http://support.apple.com/kb/ht1766
    http://support.apple.com/kb/ht1414

  • Error message when copying from Acrobat Reader

    Error message when copying from Acrobat Reader - any file,  any time (Win 7, Adobe many versions until recent).
    Copy works, but causes a needless and useless error message that has to be clicked away every time.
    This problem is published on the web for a million times without a working solution. And even in the Adobe forum no qualified answer (http://forums.adobe.com/thread/441370)
    When can I expect a solution?

    "101 Views     0 Replies  
    Was this helpful?" 
    Of course not.
    But thank you anyway, I talked to my admin and we changed the whole company to Foxit.
    It can be that easy.

  • Error 3194 when upgrading to ios 7.

    I receive error 3194 when upgrading to ios7 on my iphone 4 ( and I really don't know if it is 4s or just 4).  I am working though the itunes softward on my home computer.  It seems I am stuck in something called recovery mode.  I have tried a variety of suggestions found on the web (e.g., editing a "host" file, checking firewalls and connectivity, etc.) to no avail.  Any suggestions?

    The iPhone was either previously jailbroken (the DFU restore should have fixed that) or it has a hardware error. I would vote for the latter.

  • Error message when changing from portrait to landscape when printing

    I receive an error message when changing from portrait to landscape when trying to print.  How do I resolve this issue?

    Hi hillclimbing,
    Can you please let me know the exact error message you see as that would be helpful.
    Does this occur with all the pdf files.
    What OS and Acrobat version are you using?
    Regards,
    Rave

Maybe you are looking for

  • Problems viewing contents of archived document in archive link

    Good day guys, I used the function module ARCHIV_CONNECTION_INSERT to archive a pdf document and I can see that it has been archived in ArchiveLink via T-Code OAAD. However, I am unable to view the contents of the file when I click on the link. Can a

  • Performance issue while loading 20 million rows

    Hi all, Loading done with 20 million rows into a table (which contains 173columns) using sql loader. And direct=true has been used. database is : 9i OS : Sun OS 5.10 Sun V890, 16 cpu 32GB RAM Elapsedtime is : 4 hours But same volume is tried with the

  • Multiple Assets transfer in ABUMN

    Hi All, I need to transfer 1 asset to multiple assets (eg 20 assets equally) within same comapany code. I tried thru T code ABUMN by choosing option "multiple assets". There, under "From asset" i gave the same asset number 2 times, one below the othe

  • Opening for Lead Web Programmer in IT Security and allied services at Mumbai

    Currently we are looking for Lead Web Programmer with US based leading organization engaged in IT Security and allied services at Mumbai.. Here are the job profile as well the company profile. Job Profile :: We are looking for an experienced high-lev

  • Unable to connect after modem and router restart

    Hi Everybody Some times i don't get any internet connection from my cable modem (Motorola 5100 surfboard). In such cases, Time Warner cable recommends restarting the modem. I am connected to the internet in the following sequence: Cable Modem --> Rou