Error 1015

I am having a problem syncing my iphone with itunes. Everytime I try to sync it it finishes it half way then a pop up comes up saying something about iphone cannot restore unknown error occur 1015. The thing is the iphone is new.

Use Google and search for Error 1015 jailbreak. Ignore any hits that come back to the Apple site, look for those that refer to Error 1015 after jailbreaking the iPhone. Follow the instructions there.

Similar Messages

  • TS3694 when ive done the whole restore thing on itunes nothing happens it says error 1015 unable to restore unknown error ! can any 1 help me is my phone broke??

    my phone wont get past the apple icon, when i connect it to itunes and do the whole recovery restore thing nothing happens. i hasve tried several times and itunes just pops up and says error 1015 unable to restoire device unkniwn error, can anybody help me please or is my phone broke??

    Your phone was jailbroken. You can not get help here.

  • My iphone 3gs got a error 1015 how can i sort it out?

    i try to update my iphone 3GS but now it is gone to safe mode and when i connect it to itunes it says ERROR 1015  .  how can i remove it?

    Type "1015" into the search bar at the top of this page by "Support"

  • I am getting error 1015 while trying to restore

    while i m trying to restore iphone ...i m getting error 1015 and it is not working now..any body can help?

    Why are you trying to downgrade?
    Error 1015: This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • WHILE UPDATING MY IPHONE 3G FROM IOS 3.1.3 TO 4.2.1 ERROR 1015 COMMING PL HELP

    traied to restore the ios 4.2.1 & 3.1.3 but at the end of the process error 1015 comming, & iphone screen is itune+usb logo. my iphone ios is 4.2.1
    baseband is 6.15.00 pl help
    Thanks
    Nandkumar

    Nandkumar ~ This Apple doc may help:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    ...Found by searching for error 1015 here:
    http://support.apple.com/kb/index?page=search
    Also, when viewing your post, at right you'll see a More Like This section — see if any of the threads there help.

  • HT1937 I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone

    I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!

    You generally get that error code on a jailbroken phone ?
    If it is Jailbroken then I am afraid you will get no help here.

  • How i fix the error 1015 for my iphone3g coz my phone i opining

    how i fix the error 1015 for my iphone3g coz my phone i opining and also i can use since i face that problem

    Yes, if it has been jailbroken, then there is probably nothing that you can do and you will never be able to use it, so ditch it and buy a new phone.
    If it's an iPhone 3g, then it is a very old phone anyway and you shoud consider buying a new one.

  • Error 1015 when trying to restore old iPhone on Mac iTunes

    Hello,
    Recently my mom's iPhone was freezing up. She says she tried to restore it by following some sleazy directions on the internet using her PC. The phone keeps acting up, so we connect it to my MacBook Pro, which we've never connected it to before. We run an update and click restore.
    We get a dialog box that says 'Error 1015' and now her phone permanently has a picture of a USB cord with an arrow pointing up towards the iTunes logo.
    I have been at this for two hours. I have been on every forum, downloaded every program, hit every wall from expired download links to programs that only work for PC.
    I am running Mac OS X 10.7.4
    I don't even know what generation this iPhone is. It seems ancient. I would go so far as to say this is probably one of the first iPhones released.
    If anyone could help me out whatsoever it would be extremely appreciated. Thank you.

    It sounds like your mom ended up jailbreaking her phone.  That's what an error 1015 means.
    There is no help to be had here. Sorry.
    Discussing jailbroken phones is forbidden by the terms of service.
    You'll need to look elsewhere for assistance or buy a new phone.

  • TS3694 Hi,I have an iphone 3g that is "not" jailbroken,nor have I tried,however,I had been having problems with it shuting down&not starting again so I updated&tried to restore only to have an error 1015.The iphone is now stuck on the connect to itunes,pl

    Hi, I have an Iphone 3g that is "Not" jailbroken, nor do I want it to be jailbroken. However, I had been having problems with it shuting down and not starting again. So, I tried to update and restore only to get an "error" 1015.
    It is now stuck on "connect to itunes"
    Any help would be great as this is a factory unlocked phone

    Apple in no way blocks devices.
    Carriers can blacklist devices from their network.  If that is what has occurred, only the carrier can remove the blacklist.  This should have nothing to do with your ability to activate the device and use it as an iPod.

  • My iphone 3g won't restore because of an error 1015. Can you help me please

    my iphone 3g won't restore because of an error 1015. Can you help me please

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    The above comes from this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Do not try to downgrade the version of iOS you have.

  • HT201413 my iphone 3G won't restore because of error 1015

    iphone 3G won't restore because of error 1015 please help

    Hello, nanipan. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that you may find helpful with this issue. 
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Cheers,
    Jason H. 

  • I had erased all contents and settings of my iphone 3G,it had stucked on apple logo,I found that it needed to be restored,i tried to restore  but each time i try to restore,error 1015 occurs,I tried all solns in support page ?

    i had erased all contents and settings of my iphone 3G,it had stucked on apple logo,I found that it needed to be restored,i tried to restore  but each time i try to restore,error 1015 occurs,I tried all solns in support page ?

    punknotdead11 wrote:
    what if my iphone isn't  jailbroken/hacked?
    Then you will not get error 1015, the error will be some other number.
    http://support.apple.com/kb/TS3694#1015

  • Itunes unknown error 1015 when upgrading to latest ios

    I have an iphone 3gs (32gb) and I tried to upgrade to ios 4.3.2 but upgrade failed and phone switched to recovery mode.
    I haven't been able to restore after trying out all the options from apple's website and the error msg: unknown error 1015 keeps showing up. pls any suggestions??

    Hi blessingfrombedford,
    Has the iPhone been jailbroken at any point or have you had any developer software on the handset? If so then this could be the cause of the issue.
    You can try to remove the IPSW file from the computer (or try a known working PC & Network / Create a new user account on the computer and do it in there as it will re-download the IPSW file) and attempt to restore the device again.
    Ensure that you've tried this (it's covered in the link) and the other steps in the following article: http://support.apple.com/kb/ts1275
    If the iPhone is still refusing to restore then you're probably best to try and visit a Genius at a local Apple Store (if you have one).
    Hope this helps.

  • Help, the iPhone cannot be restored,unknown error 1015

    Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated

    Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.

  • While reset my iphone3G to factory setting it get stuck and couldn't start,i tried to restore it from i tune but its shows me error 1015 and couldn;t restore suggest me what to do.

    PLz any body suggest me i had hanged up with my computer for last 3 day but couldn't solved it.

    That article is universal, and not limited to iOS 4.x.
    The phone is either jailbroken or has suffered a hardware failure.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.  Very rarely this error is caused by a hardware issue and requires service.

  • HT201210 I have the problem on my I phone 3Gs there is an error 1015 need help

    Hello there I need help with my I phone 3Gs, there is an error 1015 when I started updating the new version for I phone  and there it is a problem so help me thanks

    Your phone is jail broke. Check here
    http://support.apple.com/kb/TS3694#error1015

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