Error 102 on bb 9300

i get jum error 102 plus  other blackberry phones connect to my laptop except for the errored one. what should i do. i cant connect the phone to my pc so that i can run jl cmder and then backup and restore os. Funny how five other functuionale blackberrys connect using the same usb but the errored one wont. Please can some one help. 

Ya you need to reload your software again. There is some software issues that casues this error. To reload it you need to use the application loader.
Look at this article as it explains step by step on reloading the OS:
How to do a clean reload
When you downloaded the OS make sure to delete the "vendor.xml" file.
Inform us about the result
Click on "Accept as Solution" if your problem is solved so other people on the community can quickly find and solve the similar problems they are facing. To give thanks, click on thumbs up

Similar Messages

  • Error 102 on a Blackberry Curve 9300

    Hi All
    My son purchased his 9300 in August on 3 network.  Yesterday his phone displays error 102.  Took it back to the 3 shop today.  They advised me visit the Blackberry site and do a software reload.  I've searched on the site but nothing straight forwards is shown.  I've looked on the forum and it seems that other Blackberry users have experienced the same problem.  If there is a straight forward solution could you please let me know, or should I take it back to the 3 shop and request that the phone is sent back.  The phone is just over 3months old, soooo disappointed .
    Many thanks in advance for your response.
    Mrs B

    http://uk.blackberry.com/services/blackberry6/ using a PC or Laptop, plug your phone in via USB and use the link to check for a software update, if there is not one, select "view other version" and re-install your phone software. Good Luck
    Craig Ashcroft Elite UK
    If this post helps you please click the LIKE below the post(s)

  • Error (102) while updating the software. Solution please?

    I'm encountering an error (102) while updating my software to 10.8.4. I need a solution?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Error 102 - Please help!

    Hi There - 
    I'm trying to fix my Fiancees phone Torch - 9810 (he's a bit technically challenged!) and have been running JL_Cmnder. I've followed processes outlined in other threads (running the javaloader.exe -u erase -f FILENAME commands) but am still coming up with the error code. 
    Below is my latest event log. I've highlighted the Error Code line in red font for easy viewing. Can anyone shed some light as to what my next steps are? I'm not sure what +BORK is - but if I try to erase it, it comes up as an invalid handle. I want to avoid wiping the phone, so I was really hoping that this would work! You should also know that I'm running on Windows 7 64-bit.
    Looking forward to hearing back from someone on this. PS - please ignore the smiley faces...although most of them are pretty accurate to how I'm feeling right now! ha! 
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:1 type:2 appystem data:JVM:INFOp=28b9fce5,a='7.0.0.254',o='5.0​.0.451',h=c001804
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JL: disconnect
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: 100001 gc=0 idle=0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 0: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 1: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 2: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 3: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:System Startup
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:FSNHv=1
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:CVER=7.0.0.254
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VMSIDv=13385530
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: code link check failed for ColorID-23(6567)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for net_rim_bb_help_9810_series__es-5(7923)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 70 43 dd b3 aa f3 1e f2 bb 4f f1 be ec 5f b3 af 9e a4 f2 e9
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)1 7a 4b 3f 03 b4 6f 4c 85 95 4e 24 44 cd c3 4a 0f 61 31 6f 96
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for net_rim_bb_help_9810_series__es-5(7923)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 d1 0b bd a6 b1 b6 46 dd f6 99 9a ed c9 17 2a 52 b7 9e a9 84 80 a3 fd 6a 7f 68 a9 be 85 a4 90 21
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 d6 eb ea 83 dc c4 bf 65 b5 f0 9d 2b a2 91 51 23 a4 cc 1b 40 5a e3 18 0c c4 d0 cd 02 95 b6 da ff
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for Popup-12(9627)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 4b ea 23 31 fe 45 84 88 37 ff d8 3b b4 e3 3e 8b 65 b5 90 09
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)1 19 c4 1b 58 5e ac fd 21 64 4a 18 9a 59 69 6b 13 3a a4 d2 8d
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for Popup-12(9627)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 4f ac 03 2b 37 84 c6 08 ff 76 ef be 1b d6 65 cd c2 42 31 60 20 c6 32 7c cb f3 4d 77 13 e5 39 d0
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 2d 37 b6 68 59 8f ff 51 61 27 0a 07 3a d8 17 c9 8f 00 21 cc 0e 53 c9 a3 17 1a 53 df 85 3d 33 84
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for poolImages-22(15481)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 b6 6a dc 83 7b c8 5b 13 96 df eb 29 e8 28 06 ec 86 59 b9 4d
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)0 34 33 69 a5 76 e1 7a 84 00 57 9c 78 e4 27 9e 33 2f 6b 3a 06
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for poolImages-22(15481)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 c2 74 d1 11 60 f5 b9 cc 67 04 19 48 87 c5 43 a6 14 25 f2 08 b2 43 11 a8 8a a7 e1 60 8c 24 38 31
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 df 05 4d 14 11 4b f2 23 cb 3c 82 a2 7f e4 bf d2 74 b9 1b 18 1c 32 9b ea 1f 02 57 ab 29 29 a7 86
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: code link check failed for ColorID-22(18037)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for RubiksCubeResource-61(26804)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 af 4f ed a5 78 d5 1d f4 bc 9e 76 4d 29 51 33 59 9a 55 01 84
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)0 5f 73 00 c2 c4 d7 fa 5a d1 1d 80 b7 14 94 5f 6a f9 0d 2b 53
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for RubiksCubeResource-61(26804)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 a9 ce d6 f9 10 45 1e be 35 24 4b 87 35 94 cc dd 72 c5 33 79 16 c2 97 b8 0b 58 3f 77 36 26 96 15
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 75 05 39 b5 5d b4 ed 94 c8 bd 93 f6 b3 83 e3 75 11 fa 23 fe 03 fe 24 74 e8 af 27 a1 9c 6d ff 76
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:+BORK
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JVM Error 102
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:Invalid code in filesystem
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JL: connect
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:2 type:2 appystem data:JVM:INFOp=28b9fce5,a='7.0.0.254',o='5.0​.0.451',h=c001804

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Using Mountain Lion and getting "Error 102 (net::ERR_CONNECTION_REFUSED)" from some domain names that work on other computers on my network.

    I can not load some websites/domain names through Firefox,Chrome & Safari. It seems like a DNS caching issue to me. I have tried flusing DNS cache and changing to to public nameservers with varying success. The domains will load on other versions of OSX on my network, so Iappears to be an OS version issue. Any help would be greatly appreciated.
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    Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.
    Firefox Error
    Firefox can't establish a connection to the server at domainname.com
    Safari Error
    Safari can't open the page "http://domainname.com" because Safari can't connect to server "domainname.com".

    The following update also clears your "computer name" in Syst Prefs > Sharing, and entering a computer name solves network print issues for many. http://support.apple.com/kb/PH11143
    From braden85:
    About changing or updating printer software in Mountain Lion:
    OS X Mountain Lion: Change or update printer software
    http://support.apple.com/kb/PH10622

  • Error 102 showing on phone but cant back up data

    After trying to download an app today I was told on screen that i would have to update the app world software. I tried to do this by following the on screen instructions but have received a message on screen stating ' error 102 please reload software' The phone wont reboot and when I connect to Blackberry desktop it cant connect to my phone and says I need to download the latest version of the device software for it to connect. It also says i will loose all my data if i do so and of course I cant back it up in the usual way as it cant read my phone data.
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    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Unfortunately, with that error, it is highly likely that your data is already gone from your device...hence, a backup would be irrelevant. Regular backups, like insurance, are neither a reactive nor an optional activity.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Trying to update Mac OS X 10.8.5 on a Mac Pro 2010 platform.  The App Store starts the downloading, than stops.  Error (102).  Any idea what goes wrong?  Thx

    Just installed Mac OS X 10.8.5  on a Mac Pro 2010 platform. 
    The App Store shows there is an upgrade, so I click the download button. 
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    You just now installed 10.8.5? Did you purchase that at the app store?
    What is the upgrade being offered?
    FWIW, you are not running iOS on a Mac Pro (we are talking about the desktop tower Mac Pro, right?)

  • Error 102 when trying to download OS X 10.8.5, Help!

    I am using a Macbook Pro 8,2 on 10.8.4
    When attempting to download and install the 10.8.5 update via the Mac App Store, I receive an error 102 before the download will begin! I even tried to download the update directly from the Apple support site only to be hit with an access denied page :/
    What can I do?

    It appears Apple’s download servers are ‘overwhelmed’ today.  I couldn’t download the newest iTunes update or IOS 7 and there are a lot of discussions today about not being able to download. One poster said they had chatted with App Store support who confirmed the problem.

  • JVM error 102" no fix found"

    I am getting JVM error 102, when i can get phone to turn on.
    most of the time i just get red light flashing 2 times.
    I tried connect to USB and run apploader but i get unknown device.
    I found a post  where i can connect via usb while red light is on and then   connect to BB via apploader but the port selection show COM5  there is no USBUNKNOWN liste.
    IVe als tried JLcommander it will not connect either.
    If i plug usb in with jvm 102 the phone shuts off.
    I haver also tried taking battery out and plugging in.
    Nothing is working
    pls help.
    BLACKBERRY PEARL
    WINDOWS XP
    T-MOBILE

    Use JL_cmder to wipe off your device and then follwo the process that I've mentioned.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Just installed Mac OS X 10.8.5  on a Mac Pro 2010 platform.    The App Store shows there is an upgrade, so I click the download button.   After about 2 hrs the process stops and an  Error (102) appears on the screen.  Any idea what goes wrong?  THX

    Just installed Mac OS X 10.8.5  on a Mac Pro 2010 platform. 
    The App Store shows there is an upgrade, so I click the download button. 
    After about 2 hrs the process stops and an  Error (102) appears on the screen. 
    Any idea what goes wrong? 
    THX

    ahstephen wrote:
    Thank you for the response.
    The upgrade I'm interested is for OS X  v.10.8.5...
    ...The App Store page shows 2 different upgrades:   
    Mountain Lion  (10.8.5)  Software Upgrade,  and
    Yosemite FREE upgrade
    If the App Store is showing 10.8.5 as an update, what do you currently have installed? The final update to Mountain Lion was 10.8.5, and since the basic OS installation of Mountain Lion is no longer offered in the App Store, that would suggest you're currently at an earlier version of Mountain Lion - 10.8.x where x=less than 5. If that's the case, I'd suggest getting the 10.8.5 update. There is also a Supplemental Update for 10.8.5 and that may be what the App Store is offering.

  • Error 102 Access not made (initialized field) during pricing analysis in item level of Sales Order

    Hi SAP Experts,
    Good day!
    I am facing an issue in Pricing Analysis of a Sales Order Item level which is Error 102 Access not made (initialized field).
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  • What is error 102 for macbook pro

    i just bought my macbook pro 13.3 inch and i recieved a notification stating that i needed to up date to itunes 10. 7 and OS X update combined 10. 8. 2. once i tried up dating a window came up saying "cannot complete updates due to error 102" can someone help me fix this problem?

    Well, the above error seems as though it's a bad download. You might try downloading again. If that doesn't work, you might try updating to 10.8.1 first: http://support.apple.com/kb/DL1571
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  • Error 102 when updating customer in dispute case

    Hi Experts,
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    Pankaj Pareek

    Hi Subhrajit,
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  • JVM Error 102

    My phone has got a white screen with JVM Error 102 showing.  I have tried rebooting, taking battery out and leaving etc but not worked.  Apparently I can link up my phone using usb to laptop and do a fix but I am unsure how to go about this.  Can anyone help?

    Hello finnie67,
    Welcome to the BlackBerry Support Community.
    The following article will assist you regarding the "JVM 102" error message you are receiving on your BlackBerry® smartphone:
    "JVM 102" error is generated on the BlackBerry smartphone - http://www.blackberry.com/btsc/KB10068
    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Error 102

    Hi,
    Switched on my phone as normal, and have white screen with Error 102. I have reviewed the posts regarding this and followed instructions using the Jl_Cmder route to no avail.
    The device (Bold 9900) is not recognized by the Blackberry Device software on my PC. I did a recent back up on 1st Dec though so I'm hoping that is going to help.
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    http://www.blackberryfaq.com/index.php/What_to_do_​next_if_Jl_Cmder_will_not_connect_and_wipe
    but I get to the point where i enter loader.exe /nojvm and the message says'loader.exe is not recognised as an internal or external command, operable program or batch file.
    I don't know what else to do!! I'm new to the Blackberry world and seem to have run across problem after problem but now I really really need some help please!

    Hello,
    If you do not have the Update option the device may not be connected or you are using an older version of BlackBerry Desktop Software. There are a few reasons why the Desktop Software cannot detect the BlackBerry Device please reference:
    http://btsc.webapps.blackberry.com/btsc/search.do?​cmd=displayKC&docType=kc&externalId=KB28443
    and my fav
    http://btsc.webapps.blackberry.com/btsc/search.do?​cmd=displayKC&docType=kc&externalId=KB00125

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