Error 102

Hi,
Switched on my phone as normal, and have white screen with Error 102. I have reviewed the posts regarding this and followed instructions using the Jl_Cmder route to no avail.
The device (Bold 9900) is not recognized by the Blackberry Device software on my PC. I did a recent back up on 1st Dec though so I'm hoping that is going to help.
I've followed the instructions when Jl_Cmder does not work
http://www.blackberryfaq.com/index.php/What_to_do_​next_if_Jl_Cmder_will_not_connect_and_wipe
but I get to the point where i enter loader.exe /nojvm and the message says'loader.exe is not recognised as an internal or external command, operable program or batch file.
I don't know what else to do!! I'm new to the Blackberry world and seem to have run across problem after problem but now I really really need some help please!

Hello,
If you do not have the Update option the device may not be connected or you are using an older version of BlackBerry Desktop Software. There are a few reasons why the Desktop Software cannot detect the BlackBerry Device please reference:
http://btsc.webapps.blackberry.com/btsc/search.do?​cmd=displayKC&docType=kc&externalId=KB28443
and my fav
http://btsc.webapps.blackberry.com/btsc/search.do?​cmd=displayKC&docType=kc&externalId=KB00125

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  • Error 102 - Please help!

    Hi There - 
    I'm trying to fix my Fiancees phone Torch - 9810 (he's a bit technically challenged!) and have been running JL_Cmnder. I've followed processes outlined in other threads (running the javaloader.exe -u erase -f FILENAME commands) but am still coming up with the error code. 
    Below is my latest event log. I've highlighted the Error Code line in red font for easy viewing. Can anyone shed some light as to what my next steps are? I'm not sure what +BORK is - but if I try to erase it, it comes up as an invalid handle. I want to avoid wiping the phone, so I was really hoping that this would work! You should also know that I'm running on Windows 7 64-bit.
    Looking forward to hearing back from someone on this. PS - please ignore the smiley faces...although most of them are pretty accurate to how I'm feeling right now! ha! 
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:1 type:2 appystem data:JVM:INFOp=28b9fce5,a='7.0.0.254',o='5.0​.0.451',h=c001804
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JL: disconnect
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: 100001 gc=0 idle=0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 0: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 1: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 2: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM: thread 3: addr=0x0 native=none
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:System Startup
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:FSNHv=1
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:CVER=7.0.0.254
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VMSIDv=13385530
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: code link check failed for ColorID-23(6567)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for net_rim_bb_help_9810_series__es-5(7923)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 70 43 dd b3 aa f3 1e f2 bb 4f f1 be ec 5f b3 af 9e a4 f2 e9
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)1 7a 4b 3f 03 b4 6f 4c 85 95 4e 24 44 cd c3 4a 0f 61 31 6f 96
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for net_rim_bb_help_9810_series__es-5(7923)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 d1 0b bd a6 b1 b6 46 dd f6 99 9a ed c9 17 2a 52 b7 9e a9 84 80 a3 fd 6a 7f 68 a9 be 85 a4 90 21
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 d6 eb ea 83 dc c4 bf 65 b5 f0 9d 2b a2 91 51 23 a4 cc 1b 40 5a e3 18 0c c4 d0 cd 02 95 b6 da ff
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for Popup-12(9627)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 4b ea 23 31 fe 45 84 88 37 ff d8 3b b4 e3 3e 8b 65 b5 90 09
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)1 19 c4 1b 58 5e ac fd 21 64 4a 18 9a 59 69 6b 13 3a a4 d2 8d
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for Popup-12(9627)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 4f ac 03 2b 37 84 c6 08 ff 76 ef be 1b d6 65 cd c2 42 31 60 20 c6 32 7c cb f3 4d 77 13 e5 39 d0
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 2d 37 b6 68 59 8f ff 51 61 27 0a 07 3a d8 17 c9 8f 00 21 cc 0e 53 c9 a3 17 1a 53 df 85 3d 33 84
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for poolImages-22(15481)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 b6 6a dc 83 7b c8 5b 13 96 df eb 29 e8 28 06 ec 86 59 b9 4d
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)0 34 33 69 a5 76 e1 7a 84 00 57 9c 78 e4 27 9e 33 2f 6b 3a 06
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for poolImages-22(15481)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 c2 74 d1 11 60 f5 b9 cc 67 04 19 48 87 c5 43 a6 14 25 f2 08 b2 43 11 a8 8a a7 e1 60 8c 24 38 31
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 df 05 4d 14 11 4b f2 23 cb 3c 82 a2 7f e4 bf d2 74 b9 1b 18 1c 32 9b ea 1f 02 57 ab 29 29 a7 86
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: code link check failed for ColorID-22(18037)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash1 failed for RubiksCubeResource-61(26804)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)0 af 4f ed a5 78 d5 1d f4 bc 9e 76 4d 29 51 33 59 9a 55 01 84
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)0 5f 73 00 c2 c4 d7 fa 5a d1 1d 80 b7 14 94 5f 6a f9 0d 2b 53
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: verifyHash256 failed for RubiksCubeResource-61(26804)
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (codfile)2 a9 ce d6 f9 10 45 1e be 35 24 4b 87 35 94 cc dd 72 c5 33 79 16 c2 97 b8 0b 58 3f 77 36 26 96 15
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:CMM: hash (mod_info)2 75 05 39 b5 5d b4 ed 94 c8 bd 93 f6 b3 83 e3 75 11 fa 23 fe 03 fe 24 74 e8 af 27 a1 9c 6d ff 76
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:VM:+BORK
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JVM Error 102
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:Invalid code in filesystem
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:0 type:2 appystem data:JL: connect
    guid:0x97C9F5F641D25E5F time: Wed Dec 31 19:00:00 1969 severity:2 type:2 appystem data:JVM:INFOp=28b9fce5,a='7.0.0.254',o='5.0​.0.451',h=c001804

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Unfortunately, with that error, it is highly likely that your data is already gone from your device...hence, a backup would be irrelevant. Regular backups, like insurance, are neither a reactive nor an optional activity.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

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  • Error 102 + Password Problems

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    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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