Error: 1051012: User native://DN=cn=911,ou=People,dc=css,dc=hyperion,dc=com

I have 11.1.2.1 installed on Solaris. I can connect with the admin user to shared services URL. All services are running.
I have the Admin Services console and Essbase Studio on windows. I can connect with the studio, but the Admin Services Console gives me this error:
Error: 1051012: User native://DN=cn=911,ou=People,dc=css,dc=hyperion,dc=com?USER does not exist
Where is it getting the ldap string from ?

Hi,
The corresponding user or password having any special characters in the user name or password(eg : UN: admin_epm or PWd: p@ssw0rd)... Answer is yes means, can you please reset the password in Shared services and tried the same in the Studio or EAS, it will work....
Thanks,

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