Error 109: MaxL API instance not active

Hello Gurus,
I am using EPM 11.1.2.1 and I am getting the following error while trying to expand the Essbase server from EAS console.
Error 109: MaxL API instance not active
Following are some steps that I have followed:
1. Checked the environment variables which are set properly
2. Logged to oracle support and checked for the documentation related to the error but no results.
3. Moreover I am not able to connect to essbase server using Essbase Addin from Excel - This works after uninstalling and reinstalling Excel Spreadsheet addin
I am using MS Office 2007 SP2
4. When it connects to the essbase server from the excel addin, it does not expand the essbase server from EAS console and this happens vice versa
What I want to know is if there is something that I am missing.
Any help will be appreciated.
Thanks and Regards
Saurabh

When you say you logged into Oracle Support did you find "Expanding on the Application Node in Essbase Administration Services (EAS) Errors with "Error: 109: MaxL API instance is not active" [ID 1357482.1]"
Cheers
John
http://john-goodwin.blogspot.com/

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