Error (-1202) when I try to redeem in the iTunes store

When I click on "REDEEM" in the iTunes store, it gives me an unknown error (-1202). How do I get past this?

Try Here  >  http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0

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    Recovery Mode
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    Sorry I gave this a 'this helped me' but after a long struggle I found some ticked box somewhere from some unauthorised chrome extension blaaa....... the link you gave was great, not only did it confirm all the bad things google is supposed to be up to it provided a better browser. Cheers man.
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