Error 13 and 14 when i go to restore my iphone  3gs

Hello i keep geting Error 13 and 14 when i go to restore my iphone 3gs could someone please help me sort it out.
I have try 2 leads and look at youtube but still cant get it to work

In the course of your troubleshooting to date, have you worked through the advice on the 13 and 14 from the following document?
iTunes: Specific update-and-restore error messages and advanced troubleshooting

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    Message was edited by: modular747

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