Error 13014 after upgrade - can't start up itunes
Hi, since I upgraded itunes to the newest version, it won't even start up anymore. After trying to load the library (which is external), it shows unknown error 13014.
Restarting the computer didn't help. Does anyone have an answer that doesn't require a profound knowledge of computer programming? Thanks
I had the same problem -- iTunes library is on an external network-attached RAID server. The trigger could have been updating to 8.0.1, or it could (more likely) have been buying an iPhone and plugging it into my laptop without being attached to the network (and thus my Library), then cancelling iTunes when I realized what had happened.
Anyway, I tried rebooting, deleting and reinstalling iTunes...nothing. What finally worked was moving the iTunes Library Extras and iTunes Library Genius files so that iTunes had to rebuild them when I started it up. iTunes launched fine, and so far, so good. Now to see if I can sync the iPhone...
Similar Messages
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I am getting this error message after upgrading to iOS5: "iTunes cannot sync apps to the iPad "ray's iPad" because the apps installed on the iPad could not be determined."
I wiped it out and restored from backup but I am still getting the same message.I uninstalled and reinstalled iTunes and that fixed it. Here are the specific instructions that I was given.
~~~
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
~~~
Good Luck!
~R -
Error message after upgrading to 7.3
i upgraded to iTunes 7.3 and i got a message that said something about some files were missing and i needed to uninstall and try again. i uninstalled it and now i can't even download iTunes. i can download but i can't do anything else. anybody else having this problem?
Yes, i had the same error message after upgrading to 7.3.
I am using windows XP - i went to the Control Panel -> Add/Remove Programs -> Scrolled to iTunes & clicked on Change (not Remove), then clicked Repair. It all works fine after that.
Search this forum - i hope you find a solution. -
Hpqdirec.exe – System error. The program can't start because ATL90.DLL is missing from your compute
Hello,
The following has only transpired recently. It concerns Windows 7 and my C6380 All-In-One.
It appears to be a registry issue. I am experienced and have tried even more than that listed below.
On launching the "HP Solution Centre", I receive the following error message:-
“Hpqdirec.exe – System error.
The program can’t start because ATL90.DLL is missing from your computer. Try reinstalling the program to fix this problem."
Are you able to advise on how I can resolve this issue. Clearly, I want to avoid a complete clean install of my PC.
What I have tried
- Complete Install, Reboot, Install of the HP Software
- Restore points
- Running virus scanners
- Windows "Start-up Repair"
, - Running RegZookaI can think of a couple of possibilities here.
One, if this was an upgrade from XP or Vista, then it is possible that the file is just not there in the operating system. Or if some other uninstallation removed it unknowingly. Not likely but possible.
More likely, some sort of security software (firewall/antivirus/malware) blocked part of the installation. This could result in missing HP items and/or missing linkage to operating system necessities. You might try reinstalling with the security software disabled or off completely. At the minimum, with options to allow the HP installation full access during the install.
Hope that helps.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you. -
I get an error stating the program can't start because FileGDBAPI.dll is missing from my computer. How do I fix this?
Hi bethh31640887,
As already asked by Sara, can you let us know the following information:
1. What application are you trying to launch? Acrobat or Reader and which version?
2. What is the OS that you are using?
3. Can you try launching the application after repairing the product once?
Thanks,
Shitiz -
After upgrading to lion starting up is taking much more time ??
After upgrading to lion starting up is taking much more time is there any solution to this ?
i do all things about cleaning disk permission or editing .Have you check what is being started at the same time?
Lion will start more applications then were being started in the past.
Allan -
I cannot open my itunes, I keep getting message, saying Itunes exe-system error. The progam can't start because SVCR80.dll is missing from your computer.?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99807) -
I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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I ran an iTunes update. It failed with the message "System Error. The program can't start because MSVCR80.DLL is missing from your computer. Try reinstalling the program to fix this problem." I tried reinstalling but get the same message. I looked in my Recycle Bin for that file name but there is none there. Is this a new file that iTunes wants?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683) -
Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps! -
Error Message: "The program can't start because QTCF.dll is missing....."
Full error message: "The program can't start because QTCF.dll is missing from your computer. Try reinstalling the program to fix this problem." I can't start iTunes because of this error. Any advice on what to do?
I have discovered the reason this occurs. It is because the PATH in the environment settings no longer has the path to C:\Program Files (x86)\QuickTime\QTSystem which is where the .dll lives on a Windows 7 computer. Close the application giving you this warning if it is still open and use the following 10-step process to fix this:
1. Search for the path to the QTCF.dll and upon finding it, copy it (Highlight it in the explorer address bar and press CTRL + C.)
2. Open the control panel.
3. Choose System and Security from the left.
4. Choose Advanced system settings from the left and a dialog window pops up with the Advanced tab selected.
5. Click the Environmental Variables... button near the bottom of the dialog box.
(This opens a dialog box with 2 sections: User variables and System variables.)
6. Scroll down through the System variables section so that you can select (highlight) the Path variable in the left column.
7. Click the Edit... button which opens a small dialog box and highlights the entire Variable value.
8. Click once in the Variable value (to deselect the value so you don't mess it up) and then press the end key on your keyboard (to move your cursor to the last character of the very very long string in the text box).
9. Paste (keyboard combination CTRL + V) the path to the QTCF.dll you copied earlier, and add a semi-colon, for example:
C:\Program Files (x86)\QuickTime\QTSystem;
(Note that you don't need a trailing / or the actual .dll name in the path, but be sure to add a semicolon to the end of the path name you paste.)
10. Click OK on each of the 3 open dialog boxes.
There is no need to reboot your computer. You only need to restart the application and ensure that it starts without the warning that the .dll can not be found. -
I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
After reinstall can't sign into itunes store
after reinstall can't sign into itunes store
Hi,
you updated to iTunes 11.0.3 (42), and before that, all worked fine?
Instead, now, everytime when iTunes chooses to have you enter your credentials again, they're practically ignored, i.e. the dialog re-opens just like before, like in a time-loop (à la Groundhog Day)... Of course, if you enter something wrong, just to test, you get an error message telling that, but that doesn't help at all.
If so, or even if not, try this:
log out (click on account to do so)
log back in (of course, your Apple ID is empty then!)
you're good for another [insert Apples timeout here]...
Hoo-ray. Really nice, isn't it.
I already filed a bug report; please swamp Apple with more “Thank You”s by clicking iTunes (next to the Apple on the left-hand-side), then “visit iTunes feedback site”, and fill the forms there. Thanks!
HTH, Felix -
I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
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