Error 13019 Sync issue

I realise Apple has huge issues with their sync software.
Anyhow, I have multiple dupes of the same movie files on my video playlist and cant delete them.
They are not showing on iTunes but the dupes are there on my iPod touch and I can edit them out/off.
Any suggestions welcome
Oh...and I get the sync error message every time I connect to iTunes.
Not using snow but have the latest itunes version

cant seem to edit the question...but
CANT delete the dupes on my touch...sorry typo

Similar Messages

"Unknown Error(13019)" Sync not working help me out?

I got my Ipod touch for christmas and it worked just fine when syncing and such, but just a few days ago when I connected it it refused to add my music and even deleted some songs from my device. This message appears:
"The iPod 'iPod Touch' cannot be synced. An unknown error occured. (13019)"
I've tried uninstalling and reinstalling itunes, recopying all my files, holding home and sleep on my iPod...the only thing else I can think to do would be click that tempting little "restore" button...
Can anyone help me?

Hello there,
And welcome to Apple Discussions!
So have you looked at this Apple support document? If not, it would be a good place to start.
http://support.apple.com/kb/TS2830
B-rock

ITunes shows a 13019 error when syncing the iPod touch.

Been using my itouch with no problems for 2 months or so but now when i try to sync it goes through fine until the last minute when error 13019 comes up. Doesnt delete anything but doesnt add the new content (all music)

Hi,
Try the general tips in this article: http://support.apple.com/kb/TS2830.
The article will walk you through testing in another user account but you can also try isolating the issue by testing with an alternate iTunes library, as shown here: http://support.apple.com/kb/HT1589.
-Jason

When I try to transfer songs to my ipod touch or my friends ipod nano in which both have manually managed music, I get error 13019 "Ipod cannot be synced". This problem started to occur all of a sudden. Any ideas other than the resyncing?

When I try to transfer songs to my ipod touch or my friends ipod nano, I get error 13019 "Ipod cannot be synced". Everything was working fine and transferring successfully and then this problem started to occur all of a sudden. My music is managed manually and always has. I looked online for a solution and they all involve resyncing the library and unchecking voice memos. Is there a way to resolve this issue without having to resync my music or reinstall itunes?

Have you powered off and then back on the router?
Have you done anything to the router recently like changed a setting?
Have you tried:
- Resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Resetting network settings: Settings>GeneralReset>Reset Network SettingsTo me the error sounds like a network/router problem vice aan iPod problem.

Ipod nano sync error 13019 - I've tried everything suggested.Now I Have a blank Nano. Any suggestions?

Now I have a blank nano.

Hello RonTheStockGuy,
I agree with Ingo2711. Here are the steps to fix the issue:
The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All you music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.
p.s.s. To add your playlists back to iTunes:
-Click file at the top of the screen
--move your mouse over library, selecte import playlist
--on the new screen that pops up, navigate to your desktop
--open the playlist folder, select the first playlist, hit ok
--repeat for each playlist exported

Ipod nano, sync error 13019?

Hey! I have an ipod nano and cannot sync it to my itunes. The error '13019' keeps appearing. Any thoughts or suggestions?

Ive fixed this issue before. The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All you music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.

TS2830 Every time I try to sync my ipod it come up with "error 13019" I have tried every help option on this website and my sisters ipod sync's normallly. What can I do?

Ipod comes up with ERROR 13019

(copied from here)
Resolution
Update to the latest version of iTunes. The latest version of iTunes can be downloaded from this page. If updating to latest version of iTunes does not resolve the issue, continue: Error occurs while syncing music
The error will most commonly occur while syncing music. This issue can be resolved by following these steps:
Select the device name in iTunes under Devices.
Click the Music tab and under the Sync music option, choose Selected playlists.
Deselect the Voice Memos playlist.
Click Apply and then click Sync.
If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.If those steps do not resolve the issue, then follow these steps:
Select the device name in iTunes under Devices.
Click the Music tab and deselect the Sync Music option.
Click Apply and then click Sync.
After the sync is complete, reselect the Sync Music option.
Click Apply and then click Sync.
Test in a new user account
If the steps above do not resolve the issue, attempt to sync with iTunes while logged in as a new admin user. Follow these steps to create a new administrator user:
Windows XP, Windows Vista, and Windows 7
Mac OS X
From the Apple menu, choose System Preferences.
Choose View > Accounts.
Click the "+" (you may need to authenticate to be able to click this).
Give the new user account a name and short name and enter a password.
Select the checkbox for "Allow user to administer this computer". This makes the user an admin user.
Click Create Account.
Log out and then log in to the new account.
If the error does not occur in the new user account, other content is causing the error. Proceed to the next section.
If the error does occur in the new user account, the issue may be caused by content downloaded or created on the device, such as podcasts and voice memos. Removing content from the device may address the issue.
Error occurs while syncing other content
If the error occurs while syncing content other than music (applications, podcasts, and so on), perform the same steps as above, but deselect the content that stops the sync. Deselect one type of content, then attempt to sync. Continue until you sync without error. Deselect Apps last, since restoring your Apps would take longer than restoring other content.

Error 13019 when trying to sync my Ipod Touch 3rd generation

For the past two days, I have not been able to sync music unto my Ipod. It started when I tried to sync two new albums onto my Ipod, but one album would not sync (the other album did). Every time I tried to sync it, an "unknown error 13019" popped up. I am aware of the steps Apple has on fixing this error, and have tried all of them to no avail. When I removed all of my music from my IPod, then tried to sync all of it back onto it, NONE of my music would go back on! My apps sync fine, my actual IPod seems to be working fine...it just does not have any music on it. After around 8 or 9 times of attempting to sync it, reinstalling Itunes, etc., I am ready to throw both my IPod and my laptop across the room. Is there anything else I can try? Thanks in advance!

I'm with ya. I'm having the same problems and have tried the same solutions. Now I'm using the itouch as a paper weight. Works so-so kinda like what I have been dealing with the past month or so with this error issue. What I have learned to do in the past is to noit update to the new software because with the older ipods, itouches it does not seem to support the new updates very well. I'm sure this doesn't help but I share your frustrations in this matter. At least my iphone works. Oh, I better go check it just in case that crashed on me as well. Not in a good mood right now. Someone on this site has the answer and I'm sure I'm missing something really simple. Just shedding a little ray of hope.

No internet while wifi is ok, error 13019 during sync, music cutting off...

Hi!
Up until yesterday, everything was fine in the land of my iPod, but all of a sudden
1) I lost internet access, wherever I try to connect
2) I tried an update today, all syncs fail with error 13019.
3) Music playback keeps shutting off randomly
4)any attempt to reinstall itunes for Windows 7 is met with a 64 bit etc error
I am seriously getting cheesed off with all this and have lost track of the number of times I have restarted the whole lot, cleared all wifi settings, renewed the lease etc etc.
Please help!
Thanks

Error 13019 Seems to be a serious issue. Does anyone have any other info besides what apple posted in the article that is referenced every time someone says 13019 error. That article is bogus! The only thing I have found that works is to restore my phone. It ***** and takes forever.
If the error was truly from a corrupt music file then after a restore, when I sync back all my music and podcasts I would still get the error. Seems to be a system problem with iOS4 that someone needs to get on right away.
Until then. Just restore your phone and wait.

The iPhone cannot be synced. Unknown error (13019) - anyone run into this?

The iPhone cannot be synced. Unknown error (13019) - anyone run into this?

Stephen's got you covered.
I've also seen the following reported cause/workaround:
After several Google searches I found the iPad syncing problem to be caused by iPhoto 9.4 not handling the & correctly in names. It's not recognizing them as & which is causing problems with XML. You can manually change them or wait for Apple to issue a fix to iPhoto 9.4. I started to do the manual fix & I just have too many to change.
(Manual renaming isn't going to be an easy/good workaround for a bunch of folks, though.)

13019 sync error

Need help in correcting sync error 13019 for 5th gen nano...thanks

Ive fixed this issue before. The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All your music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.
p.s.s. To add your playlists back to itunes:
-Click file at the top of the screen
--move your mouse over library, selece import playlist
--on the new screen that pops up, navigate to your desktop
--open the playlist folder, select the first playlist, hit ok
--repeat for each playlist exported

Sync error 13019

When i attempt to sync my ipod nano 6th gen at the end of the syn i get an itunes error (13019) cannot syn ipod

Ive fixed this issue before. The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All your music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.
p.s.s. To add your playlists back to itunes:
-Click file at the top of the screen
--move your mouse over library, selece import playlist
--on the new screen that pops up, navigate to your desktop
--open the playlist folder, select the first playlist, hit ok
--repeat for each playlist exported

TS2966 my ipod doesn't sync and comes up with an error (13019). This stops me from importing mysic to my ipod. how can this be fixed?

My ipod nano 5th generation doesn't sync with iTunes and keeps coming up with an error 13019. This is stoping me from adding music to my iPod. How do I get this fixed?

I am getting the same error message. Have you figured it out?

How do you correct error 13019, my iPod won't sync with my Library?

I keep trying to sync my iPod and at first I thought it was due to some songs that wouldn't load from my computer, so I deleted those. But it still keeps popping up saying "iPod could not sync due to unknown error 13019" how do I fix this? Help me out, bros!

Here first:
iTunes: Error 13019 during sync
If problems this previous discussion may help
Help Unknown Error 13019 (Updated)

Cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

Satellite L675-S7113 Specifications (PSK3AU-07C02S)
Satellite L675-S7113 Support Page
rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software, play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
Let us know what happens. Good luck.
Mike

Error 13019 Sync issue

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