Error 1316 and 1603

I have updated everything uninstall and install again and again, I have used the windows clean up thing and that did not work,anybody have anything else to try. I would just like to get my old version back so I can at least listen to my itunes.

HI there.
http://consumer.installshield.com/kb.asp?id=Q111019 Here is an article discussing 1603
and 1316 is a microsoft article discussing office, but same things should apply
http://support.microsoft.com/?kbid=263253

Similar Messages

  • Want to buy QT 7, but cant get free version to install Errors 1714 and 1603

    Hi all,
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    http://www.freetochoosemedia.org/Itunesinstallerror.jpg
    I went thru regedt32 and deleted all registries for items and QT and also all files, still no go.
    And the above error message is pointing to a file that is right where the error says, so its not missing.
    I have spent about 2 days trying to resolve this and WANT to BUY QT 7 pro, but not if it is never going to run onthis machine.
    Any help would be GREATLY appreciated.
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    17 Mac OS X (10.3.7)

    I'm getting the same error messages when trying to install the latest version of Quicktime along with the message 'unable to locate file c:\windows\downloaded installations\{59C4F14F-7590-45FC-BE9F-A67AB3590709}\iTunes.msi
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  • Error 1316 and Error 1603

    I have a Sony Viao with Windows XP. I am having serious issues with installing iTunes... I have tried installing the Quicktime by itself, turned off the sercuirty stuff and did the deleted the temp folder... I still get 2 error messages
    1) Error 1316 - A network error occured while attempting to read from the file C:/windows/installer/iTunes.msi
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    2) Error 1603 - Fatal error during istallation consult windows installer help (msi.chm) or MSDN for more info.
    Please will someone help me. I am so flusterated as this was my birthday gift on the 13th
    Please feel free to email me @ [email protected] with any responses I am open to any help i can get.
    Thanks

    Happy birthday, you are going to have so much fun with your iPod once you get past this Windows installer nonsense!
    You said you cleaned your Temp directory, did you do the other steps in the Tips and Pointers section of this document?
    http://consumer.installshield.com/faq.asp#ts
    You are saving the iTunesSetup.exe to your hard drive, right?? and not trying to run the install over the internet?

  • Error 1316 and 1402 FAIL

    Am posting this to help save others from the Adobe and Microsoft near-disaster I just went through this morning. Unfortunately, I do not have a solution to these two error messages and, like many of you, am wondering why after years of trouble-free Adobe Reader installations, the latest version of 9.3 simply will not install.
    If you are going to experiment with some of the changes suggested elsewhere in this forum, take heed.  BEFORE you make any changes to your computer, make sure Windows System Restore is set up and working properly (you can search for "system restore" in "Help and Support" in Windows to find it).  System Restore basically saved my a** today.
    The backstory is that I, like many others, cannot install Adobe Reader 9.3.  There are a number of suggested solutions on the Adobe Reader forum for error 1316.  They may get you further along in the Adobe Reader 9.3 installation process, but then you may hit "error 1402".
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    2. Uninstalled the prior version of Adobe Reader using the Control Panel.
    3. Rebooted.
    4. Deactivated my antivirus software.
    5. Closed all Windows apps.
    6. Ran the Adobe Reader 9.3 installation setup and got Error 1316: "A network error occurred while attempting to read from the file ...AppData\Local\Adobe\Reader9.3\SetupFiles\AdbeRdr930_en_us.msi."
    7. Based on advice found on this forum I used the Windows Installer Cleanup Utility - WARNING - DO NOT USE THIS WITH Office 2007 installed on your PC (http://support.microsoft.com/kb/290301). The advice on this forum didn't mention Microsoft's warning on this and I didn't know.  So even though I only checked the box for Adobe Reader, it totally messed up Office 2007.  When I tried to open Outlook 2007, it wanted to reinstall Office 2007, and then it said I didn't have correct permissions to do the reinstall (but I had administrative privileges enabled...wtf?)
    8. Ironically, using the Windows Installer Cleanup Utility got me further along in the Adobe 9.3 installation process, but then I hit Error 1402: "Could not open key \Unknown\Components\C37BC61A283[continues for many more characters]. Verify that you have sufficient resources to access that key." Cannot get past this error.
    9. Uninstalled the Windows Installer Cleanup Utility and rolled the OS back four days to a point where Outlook would launch without problems.
    10. Reactivated the antivirus software.
    This whole mess has wasted hours of time and I still can't install the newest version of Adobe 9.3.  There are lots of postings about these two error codes so it appears to be a common issue - does Adobe read these forums? Instead of asking their customers to fix the problem, how about they fix it? (Yes, Adobe Reader is free, but I purchased Photoshop Elements so would consider myself an Adobe customer).
    Sorry for the rant.

    I am so pleased to have found this posting. Have just spent 90 minutes trying to download 9.3.2 so my daughter can, supposedly, get full value from her school's Moodle site. Keep getting Error 1316 even after trying all the suggestions on the Adobe site, eg "save software first and then run". And in the middle of all this I got an autogenerated request to participate in an Adobe end user satisfaction survey! If someone out there has solved this without the need to upgrade to W7 please let us know. Meantime, I'm going to do some gardening.

  • How do I uninstall Elements 11?  I get Error 1316 and file it is looking for doesn't exist.

    Nothing happens when I click on the Organizer button on the bottom of the screen in a new installation except it says Loading the Elements Organizer Workspace and then the message goes away. So I was going to uninstall and reinstall and got the error 1316 message "Network error occurred while attempting to read from the file C:\windows\installer\adobe photoshop elements 11.msi.  This file does not exist.  I have no network.  Can' find an answer that deals specifically with version 11.  Tried the Microsoft Fixit and that aborted with code 80072F8F.  Any solutions?

    You can try running the CS Cleaner tool from CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Were you previously trying to utilize the FixIt tool at http://support.microsoft.com/mats/program_install_and_uninstall/?

  • I have an error 130:9 in Photoshop Elements associated with AMT Subsystem failure. I have tried Licencerecovery109. Did not work. I cannot uninstall Photoshop Elements. I get an error 1316 and the program is reinstalled. Please advise.

    I have screen dumps of the errors but cannot paste them

    Hi Hans
    Just to summarise:
    If I run Photoshop Elements I get a window headed "AMT Subsystem failure".  It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
    I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
    I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup".  It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
    That is the details of the two screen dumps which I have.
    Please advise.
    Tom Lloyd

  • Stuck at error 1606 and 1603

    I am trying to download the trial Acrobat XI using Creative Cloud and I keep getting error message of 1606 and 1603.   Can you help me change the network so the download will complete?

    Hi pbullock,
    Please refer the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html / http://helpx.adobe.com/creative-suite/kb/error-1606-install-acrobat-8.html .
    Regards,
    Romit Sinha

  • Errors 1835 and 1603

    When attempting to install cs6, about a half dozen components fail to install because ot 1835 or 1603 errors. The error log from an attempted installation of acrobat is below:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070005.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070005.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    For error 1935 I would recommend trying the steps listed in the following documents:
    Error 1935 | Install | Acrobat, Reader | 8.1 and later | Windows - http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
    Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows - http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
    For the 1603 error please try the steps listed in Error 1603 | Install | CS5 products - http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html.

  • HELP!!! getting errors 1335 and 1603

    I've tried forever to install itunes 5 but I can't! Right before the installation ends, I get an error message that says:
    Error 1335. The cabinet file 'iTunes.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    Once I click cancel on the the error (There is a button for retry on the error but it still doesn't work) it asks if I want to quit and then I click yes and then another error pops up that says:
    Error:-1603 Fatal error during installation.
    Consult Windows Installer Help (Msi.chm) or MSDN for more information.
    Ive tried so many times to install itunes and i get the same results. They dont give out an older version of itunes so i am basically screwed with no itunes a the moment. Also when it asks for me to consult to the Windows Installer Help, where can i look at that. Somebady please help me with my problem so i can get itunes back!
    Daniel

    okay, so choice of drive doesn't seem to be a factor.
    I just went hunting on the web and found an alternate cause of this described for a different software package:
    b quote
    This error message can also occur under the following circumstances:
    A. If you have an anti-virus application enabled during installation
    B. If you are running Windows XP and have Norton Firewall on during the download and/or installation
    The solution to (A) is to disable the anti-virus application during the installation of the program. That is, leave the anti-virus application on during the download of the LifeJournal demo, but disable the anti-virus program during the installation of the demo.
    The solution to (B) is to disable the Norton Firewall during the download and the installation.
    b end quote
    b are
    you running an antivirus or Norton Firewall during your installations? if so, i guess it can't hurt to download a copy of the installer to your hard drive, shut the antivirus and firewall down, and try the installation one more time.
    love, b

  • Errors 1402 and 1603 w/new updater

    I am having a problem getting the new updater to install. After calling tech support they informed me that it is a problem w/installsheild. Is there anyone out there that keeps receiving these errors when trying to update the ipod software? I have upgraded to the latest itunes and it works fine.
    Thanks for any help u can give me.

    Error 1603. Never seen 1402 though.

  • Errors 1402 and 1603

    I had used my ipod on another pc and it worked fine. now that I have moved with my lady, her pc always gives me these two errors(1402, 1603) when I try to download itunes on it. Can anyone help. Please.

    Sorry, my error,
    http://docs.info.apple.com/article.html?artnum=93685

  • Error 1606 and 1603

    Help, I've have unistalled itunes and now can't reinstall. I keep getting error 1606, couldn't find network location and then error 1603 fatal error during installation. I have tried to empty my temp directory and restart, downloaded latest windows updates, cleaned up itunes installer. Any ideas on what to do now?
    Thanks, dt

    I keep getting error 1606, couldn't find network location and then error 1603 fatal error during installation.
    hi Dianne!
    hmmm. we treat that chain by dealing with the 1606. i think you might have already found the general advice given here:
    http://docs.info.apple.com/article.html?artnum=93976
    ... but also follow up on the specific link to the Installshield advice on the 1606 in that document.
    keep us posted on your progress.
    love, b

  • Error 1402 and 1603 thinking of shooting myself

    I have just purchased an ipod 30gb and have spent the last few days struggling to install quick time. I have tried everything in the troubleshooting guides on the forum
    http://docs.info.apple.com/article.htlm?artnum=93865
    nothing works still get the same error any suggestions or should I just return the ipod

    You have removed QT by way of the add/remove programs control panel and did a search and deleted all left over components, that is very good and the way to remove a program. Now I believe you need to remove QT from the registry as well where the new QT installer cannot write into it, it could be permissions, but I think corruption.
    HKEYLOCALMACHINESoftware+Microsoft+Windows+CurrentVersion
    Uninstall- in there you want to delete the QuickTime uninstall key. With QT 6 it was unvise32qt. In QT 7 it will be a series of numbers that will look like this{3868A8EE-5051-4DB0-8DF6-4F4B8A98D083} for iTunes{872653C6-5DDC-488B-B7C2-CF9E4D0335E5}
    Click once on a series of numbers to highlight, on the right it will show if it belongs to Apple Computer.
    Delete the key and then run windows installer clean up utility, then try installing QT.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

  • Trying to uninstall Acrobat 10, I get an Error 1316. The specified account already exists

    I am a new Creative Cloud Subscriber.  I tried to install Acrobat XI Pro and received an error during the installation.  I contacted support, and they had me uninstall the partial installation of Acrobat XI, and then reboot the machine.
    After the reboot I attempted to install Acrobat 11 from a full version that I downloaded from the Adobe website, based on the information provided to me by support.
    That did not work and while the software was trying to uninstall Acrobat X I received an Error 1316, and it quit.
    Now when I try to remove Acrobat 10, I get the Error 1316 The specified account already exists.
    What do I need to do to uninstall Acrobat 10 and Install Acrobat 11.
    EJ

    You will need to repair AA X before you can uninstall it. AA XI typically breaks part of prior versions in that removal of AA XI, removes those parts of XI the overwrote parts of X and thus X is broken.

  • Can't install Acrobat XI. ERROR: DW050. ERROR: 1316. error: 1603. Exit Code: 7.

    Having problems installing Acrobat XI from Creative Cloud.  I receive a few error messages each time I try.
    Can anyone help?
    This is the message:
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {23D3F585-AE29-4670-8E3E-64A0EFB29240} Acrobat Professional 11.0.0.0 -----------
    ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Acrobat Professional: Install failed

    Hi,
    This msi error (1613) usually means previous install is creating problems with this install. Have you tried uninstalling all previous versions of Acrobat?
    Regards,
    Anirudh

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