Error 1316 help
Hello!
i just downloaded iTunes7 to use with my Nano 2nd generation.
when installing i got the following error message:
error 1316 network error occurred while attemptng to read from the file C:\windows\installer\itunes.
i had iTunes several years ago and uninstalled it when there was a problem. i have never been able to fully uninstall.
i am running WinXP.
any help is appreciated
It would help if you quoted the full error message you are getting.
Are you sure you don't have Adobe Reader installed at all?
Can you check with Microsoft Fixit Center if you don't have any broken environment variables?
Similar Messages
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Error 1316 adobe reader HELP!
Im getting error 1316 when i try to install adobe reader 9.3
before i try to install there will be an option to repair and remove but i havent got any version of adobe reader so i click on repair, after that i get an error message 1316.
after that i try clicking on remove but it says to close application like acrobat and adobe reader.
im using vista
thanksIt would help if you quoted the full error message you are getting.
Are you sure you don't have Adobe Reader installed at all?
Can you check with Microsoft Fixit Center if you don't have any broken environment variables? -
Cannot install HP support assistant after upgrading to windows 7 error 1316
After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.
Crppy wrote:
After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.
Did you first go to the Control Panel and make sure that the HP Support Assistant software was not listed (uninstalled)? -
Am posting this to help save others from the Adobe and Microsoft near-disaster I just went through this morning. Unfortunately, I do not have a solution to these two error messages and, like many of you, am wondering why after years of trouble-free Adobe Reader installations, the latest version of 9.3 simply will not install.
If you are going to experiment with some of the changes suggested elsewhere in this forum, take heed. BEFORE you make any changes to your computer, make sure Windows System Restore is set up and working properly (you can search for "system restore" in "Help and Support" in Windows to find it). System Restore basically saved my a** today.
The backstory is that I, like many others, cannot install Adobe Reader 9.3. There are a number of suggested solutions on the Adobe Reader forum for error 1316. They may get you further along in the Adobe Reader 9.3 installation process, but then you may hit "error 1402".
Here is what I did and here is what happened (running Windows Vista Ultimate 64bit on a PC with capacity and memory to spare):
1. Saved the Adobe Reader 9.3 installation file to my desktop so that I could run it locally.
2. Uninstalled the prior version of Adobe Reader using the Control Panel.
3. Rebooted.
4. Deactivated my antivirus software.
5. Closed all Windows apps.
6. Ran the Adobe Reader 9.3 installation setup and got Error 1316: "A network error occurred while attempting to read from the file ...AppData\Local\Adobe\Reader9.3\SetupFiles\AdbeRdr930_en_us.msi."
7. Based on advice found on this forum I used the Windows Installer Cleanup Utility - WARNING - DO NOT USE THIS WITH Office 2007 installed on your PC (http://support.microsoft.com/kb/290301). The advice on this forum didn't mention Microsoft's warning on this and I didn't know. So even though I only checked the box for Adobe Reader, it totally messed up Office 2007. When I tried to open Outlook 2007, it wanted to reinstall Office 2007, and then it said I didn't have correct permissions to do the reinstall (but I had administrative privileges enabled...wtf?)
8. Ironically, using the Windows Installer Cleanup Utility got me further along in the Adobe 9.3 installation process, but then I hit Error 1402: "Could not open key \Unknown\Components\C37BC61A283[continues for many more characters]. Verify that you have sufficient resources to access that key." Cannot get past this error.
9. Uninstalled the Windows Installer Cleanup Utility and rolled the OS back four days to a point where Outlook would launch without problems.
10. Reactivated the antivirus software.
This whole mess has wasted hours of time and I still can't install the newest version of Adobe 9.3. There are lots of postings about these two error codes so it appears to be a common issue - does Adobe read these forums? Instead of asking their customers to fix the problem, how about they fix it? (Yes, Adobe Reader is free, but I purchased Photoshop Elements so would consider myself an Adobe customer).
Sorry for the rant.I am so pleased to have found this posting. Have just spent 90 minutes trying to download 9.3.2 so my daughter can, supposedly, get full value from her school's Moodle site. Keep getting Error 1316 even after trying all the suggestions on the Adobe site, eg "save software first and then run". And in the middle of all this I got an autogenerated request to participate in an Adobe end user satisfaction survey! If someone out there has solved this without the need to upgrade to W7 please let us know. Meantime, I'm going to do some gardening.
-
Hi,
I try to install, the SQL Express 2008 R2 with Advanced
The installation has only one error (Error 1316. The Specific account already exists.) and the Management Tools Basic setup is failed.
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the
reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server
Setup.
Exit code (Decimal): -2068052700
Exit facility code: 1212
Exit error code: 1316
Exit message: SQL Server installation failed. To continue, investigate the
reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server
Setup.
Start time: 2015-01-02 16:17:17
End time: 2015-01-02 16:24:01
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap
\Log\20150102_161500\SSCRuntime_Cpu32_1.log
Exception help link: http://go.microsoft.com/fwlink?
LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.4000.0
Machine Properties:
Machine name: KHPNHSI_BNANG
Machine processor count: 4
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered
Package properties:
Description: SQL Server Database Services 2008 R2
ProductName: SQL Server 2008 R2
Type: RTM
Version: 10
Installation location: g:\41bee43707e62fab54ec\x64\setup\
Installation edition: EXPRESS_ADVANCED
Slipstream: True
SP Level 2
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: True
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASDOMAINGROUP: <empty>
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CONFIGURATIONFILE:
CUSOURCE:
ENABLERANU: True
ENU: True
ERRORREPORTING: False
FARMACCOUNT: <empty>
FARMADMINPORT: 0
FARMPASSWORD: *****
FEATURES: SQLENGINE,REPLICATION,SSMS,SNAC_SDK
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLExpress
INSTANCENAME: SQLEXPRESS
ISSVCACCOUNT: NT AUTHORITY\NetworkService
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
NPENABLED: 0
PASSPHRASE: *****
PCUSOURCE: g:\41bee43707e62fab54ec\PCUSOURCE
PID: *****
QUIET: False
QUIETSIMPLE: False
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: FilesOnlyMode
RSSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: PSI\ssamnang
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: False
TCPENABLED: 0
UIMODE: AutoAdvance
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap
\Log\20150102_161500\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Client Connectivity SDK
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Server Replication
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Management Tools - Basic
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap
\Log\20150102_161500\SystemConfigurationCheck_Report.htm
Please help!
Samnang.Hi SSamnang,
According to your description, you come across the error that the specific account already exists. Please help to share the complete error log in C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20150102_161500\SSCRuntime_Cpu32_1.log. You could
use google drive to upload the error log following the steps in the article:
https://support.google.com/drive/answer/2424368?hl=en
From the exception help link, we notice that, the issue could be due to that an attempt fails to install SQL Server Native Client on a computer where SQL Server Native Client is already installed.
I recommend you to check if there is already an existing SQL Server Native Client on your computer. If there is an existing one, you could uninstall it and install SQL Server again.
In addition, there is a similar thread for reference:
https://social.technet.microsoft.com/Forums/en-US/dc31bffd-c9e2-4630-b5d7-9252b03c24fe/sql-2008-r2-management-tools-install-fails-the-specified-account-already-exists?forum=sqltools.
Regards,
Michelle Li -
Having problems installing Acrobat XI from Creative Cloud. I receive a few error messages each time I try.
Can anyone help?
This is the message:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {23D3F585-AE29-4670-8E3E-64A0EFB29240} Acrobat Professional 11.0.0.0 -----------
ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failedHi,
This msi error (1613) usually means previous install is creating problems with this install. Have you tried uninstalling all previous versions of Acrobat?
Regards,
Anirudh -
Error 1316 when install Business One Integration Server
Hi, i have a problem when i try to install SAP integration Server. i already uninstall the previous version, and when i try to install it again, there is an error message "Error 1316. A network error occurred while attempting to read from the file C:\Windows\Installer\SAP Business One Integration Server.msi"
is there anybody can help me?Hello Ferly! Welcome to the forums.
You can check out this site right [here|http://www.error1316.com/]. It could also be that you aren't the domain administrator as well. Try running it as an Administrator and see if that works before you try anything on the link that I gave you. -
ITunes Install Error 1316-1603
I tried both the iTunes goes with the iPod CD and the one downloaded on the website, and I exit all the other programs (including firewalls, Norton) before installation, and I also used Windows Install Clear Up to clear former versions, but I still can't install iTunes.
everytime I got Errors as below:
1316 - a network error occured while attempting to read the file C:\WINDOWS\Installer\iTunes.msi
I continue, and got error 1603- fatal error during installation. Consult Windows Installer Help (Msi.chm) or MSDN for more informationOK.. let me see.. the first error..
I play the iPod CD
- Installshield Wizard shows and start to run
- Box: Confirm Uninstall comes up
"do u want to complelely remove the selected application and all of its features?"
- choose OK
- Installshield Wizard run again
(performing the requested operation)
- Error 1316 A network error occurred while attempting to read from the file C:\windows\installer\ipod for windows 2005-09-06.msi
- Press OK
- Error 1603 Fatal error during installation
- Presso OK
all box closed
Run iPod CD again
- Installshield Wizard shows and start to run
- Box: Confirm Uninstall comes up
"do u want to completely remove the selected application and all of its features?"
- choose Cancel
- Message: Set up is not complete. If you quiet the setup program now, the features you requested to add/remove will not be installed/uninstalled. you may run the setup program at a later time to complete the operations.
Are you sure u want to quit set up
- Choose Yes, then all box closed
- Choose No, Installshield Wizard run again
- Error 1316 again
- Press OK
- Error 1603 again
Hope you can help, i am dying to play with my ipod nano.........
Rgds
Amy -
I have a Sony Viao with Windows XP. I am having serious issues with installing iTunes... I have tried installing the Quicktime by itself, turned off the sercuirty stuff and did the deleted the temp folder... I still get 2 error messages
1) Error 1316 - A network error occured while attempting to read from the file C:/windows/installer/iTunes.msi
then it says rolling back and when it's done rolling back it says
2) Error 1603 - Fatal error during istallation consult windows installer help (msi.chm) or MSDN for more info.
Please will someone help me. I am so flusterated as this was my birthday gift on the 13th
Please feel free to email me @ [email protected] with any responses I am open to any help i can get.
ThanksHappy birthday, you are going to have so much fun with your iPod once you get past this Windows installer nonsense!
You said you cleaned your Temp directory, did you do the other steps in the Tips and Pointers section of this document?
http://consumer.installshield.com/faq.asp#ts
You are saving the iTunesSetup.exe to your hard drive, right?? and not trying to run the install over the internet? -
Error 1316 Installing Blackberry Desktop
HI,
I have tried for days to install Blackberry Desktop7 but I keep getting this error
Error 1316 Installing Blackberry DesktopA network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
I have uninstalled and reinstalled making sure there is no trace of the software many timesed and still unable to download Blackberry Desktop 7. I have Windows 7. Please can anyone help.
Regards.Hi and Welcome to the Community!
I know that you've done some of this, but I nevertheless suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over (and you may need to do the risky things in step 2), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Error 1316 with Palm 6.2 download using XP
Kept trying to download 6.2v for treo 700p. keep getting error 1316 message. problem also is that truncated install removed part of existing software. any solutions???
Post relates to: Treo 700p (Verizon)Try this KB it should be some help for you:
http://kb.palm.com/wps/portal/kb/common/article/17525_en.html -
Elements 1 Uninstall, error 1316
I installed Elements 12 and had assumed it would unintall the Elements 10 already on my pc. It didn't, and now when I try to run Windows' uninstall function (from Windows or from the disk) to remove Elements 10, I get an "error 1316" statement referencing an .msi file. I see some other answers in the forum refering to clean up tools that reference cloud services, or a MS Fixit utility that MS no longer offers. I am running Windows 8.1. Any thoughts?
Bax3
From your description, it sounds like you are working with Photoshop Elements 9 (photo editor) and not Premiere Elements 9.0/9.0.1 (video editor).
If that is correct, you have posted in the wrote forum. You want the Adobe Photoshop Elements Forum.
http://forums.adobe.com/community/photoshop_elements
You can repost there or wait for a moderator here to see your thread and move it from here to there.
Thanks.
ATR
Add On, wait you wait to be transferred
There seems to be at least one thread on your topic in the Photoshop Elements Forum at Adobe. Please check it out to see if this earlier work is
any help to you.
http://forums.adobe.com/message/4962612 -
Error 1316 network error missing . msi
I had photoelements 8 and trial 10 on my computer. Decided to postpone for now buying 10
I uninstalled 10.
Something did not go right with the 10 uninstall as now 8 won't work.
I have tried reinstalling 8 from the cd. it starts uninstalling 8 and stops part way saying it cant continue because of above error.
I have tried a computer restore too.
What next?Error 1316 is an irritating installation error. It pops up when a software is being installed, uninstalled or repaired on your computer. Follow the following guidelines to fix this error:
1. Use Windows Installer Clean Up
2. Use a Registry Fixing Utility
3. Change Windows Installer Registry Information
4. Check the Security Details of the Concerning File
you can also get some help from this article to fix error 1316 -
Error 1316 during downgrade to 4.2 for Outlook
Please help. I am going crazy trying to get my 8330 to sync with Outlook. I've reinstalled the Desktop software (version 4.3) several times, ran a detect and repair on Office 2000, and twice attempted to downgrade to version 4.2.2. after reading on the forum that my 4.3 software does not support Outlook 2000.
The downgrade is not completing as I keep receiving an error 1316 message near the very end of the process... during install. An easy solution would be fantastic but any insight would be also appreciated =) Thanks!
Here's is what I'm working with:
Windows XP Home
Office 2000
Outlook 2000
Blackberry Curve 8330
Verizon service
Blackberry User Tool 4.3
attempted download from blackberry site of version 4.2.2first thing :
the OS version of your device (4.2, 4.3, 4.5...) has nothing to do with your PC.
I have 4.2 and it is compatible with all Outlook versions.
On the other hand, between your device and Outlook, there is the Desktop Manager. The DM versions go from 4.1 4.3 4.5 4.6 up to 4.7.
that version number has nothing to do with the OS version.
you can use DM4.3 with OS4.2, and you can use DM4.7 with OS 4.2.
secondly :
first thing is to uninstall properly the current installation of the Desktop Manager.
http://www.blackberry.com/btsc/KB02206 (BTSC >> Perform a clean uninstall of BlackBerry Desktop Software)
then install the desired Desktop Manager that is compatible with Outlook 2000.
The search box on top-right of this page is your true friend, and the public Knowledge Base too: -
Want to uninstall, get error 1316.A
PSE 10 keeps freezing when I try to do anything with it. I get a white screen and notice that it has stopped working. I want to uninstall it!!! I can't. I get the "error 1316.A network error occurred while attempting to read from C\windows\installer\adobe photoshop elements 10.msi" I also get a flash message of "high disk usage ty Elements Organizer". I love the editing but the organizer is terrible. Thanks for any help! I have deactivated it.
Run the MS FixIt utiltiy, then see if you can use the Control Panel to uninstall:
http://support.microsoft.com/fixit/
If that doesn't work, here are the Adobe instructions for manually removing PSE9, you'll have to adjust for PSE10:
http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-9.html
Ken
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