Error 1321, again and again and again...

Question

Hi all,
I have followed the tutorial to correct autorizations to install the update of acrobat X again and again and again... (http://kb2.adobe.com/cps/403/kb403915.html#main_WinVista) but these autorizations are encapsulated in another autorizations then it's neverending... I have tried to correct autorizations of the main folder too without any success.
Even the installation of the new CS5.5 on Windows 7 is terrible. It was impossible to install Acrobat X and it was impossible to uninstall Acrobat 9 to make the installation of the version X easier. It was already the case for the previous versions since the CS3, but now... I have finally installed Acrobat separatelly as trial version and pried.
I use Adobe products since Photoshop 2.5 with a lot of pleasure but now the Windows installer of Adobe is probably the worst i've seen.
Any ideas, suggestions or comments ?

Answer 1

Thanks all for your help.
A little feedback of my processes :
I have finally uninstalled my CS5.5 and my CS4, used the cleaning tool from Adobe, used a registry cleaner, deleted all hidden and not hidden folders in relationship with Adobe (Program files, Common files, Application Data, ...). Restarted Windows several times.
I have renamed the Config.Msi folder, restarted the Windows installer, disabled my Norton Antivirus and started the install of CS5.5 in an Administrator account. The CS5.5 has been now installed without fatal issues (only alerts for 64 bits applications, my system is in 32 bits). I have started all main applications from the CS5.5 (Photoshop, Acrobat, Illustrator, InDesign, ...), all work fine.
Now, i have restarted my Windows, disabled my Norton, renamed the Config.Msi, started Windows with minimal startup applications and i still have error 1310 for the installation of the Acrobat update with the same kind of error "verity if you have privilege access to this folder". It's a Kafka story...
I have tried also in safe mode but it doesn't work because the Windows installer service seems to not be started in this mode.
Well, i know my system is a little bit unusual because i have made an update of Windows from Vista to 7 and this laptop is a little bit old. But all other applications i buy work fine on this system. I have problems only with the Adobe installer since the CS3... I think it's the sign of something wrong with the Adobe Products. I have made all i'm able to do as an average level user...
If you have another ideas...
Thanks again.