Error 1321 while installing Adobe Reader X (10.0.1)
I couldn't find the answer in previous discussions: I have Vista and have just tried to install the new Reader. I've turned off the McAfee firewall and antispam, used both Firefox and IE browsers, and grant permission to "Continue" when asked by Vista to download, but still get "Error 1321. The Installer has insufficient privileges to modify the file C:\Program Files\Adobe\Reader 10.0\Reader\Services\Services.cfg."
What gives?
This was the answer for me. Thank you.
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Internal Error 2356 while installed Adobe Reader 9
It keep said Internal Error 2356: Data1.cab while download and installed the Adobe Reader 9, then failed installed.
OS: Windows Vista Home Basic (SP1)32-bit
Compaq/HP,processor: Intel Celeron, 430 @ 1.80Ghz, RAM: 1.00 GB
Printer: Lexmark X5070 (5000 Series)You might be able to find it if you search Goggle. The error codes are not in a list that is generally available to users and thus trying to find someone who has run up on it is probably your best idea, other than calling Adobe and paying their fees. The typical message is "Information on msi error 2356: Couldn't locate cabinet in stream." and is reported as a MS installer error. It may be that your download is corrupt.
However, the proper place to ask the question is the Reader forum as John said since those are the folks that have done the same download. The folks here use Acrobat, though a few may have also done the download that you mention. -
While Installing adobe reader and acrobat im getting error 1406 this error. I had already tried every possible step including special permission in registry file. Please help..
What is your operating system? Is there anything else beside the number 1406?
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Can't Install. An error occurred while installing Adobe AIR
I can't install Adobe AIR. I'm getting the infamous error:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I'm the administrator of the computer.
I'm running Windows 7 Ultimate 32-bit.
I've tried the right-click-run-as-administrator solution and I'm getting the same error.
I've read Troubleshoot AIR installation | Windows and none of the solutions worked.
I'm installing the latest AIR version (I've tried older versions too)
I've tried Microsoft Install and Uninstall Fix It and AIR doesn't appear on the list of programs.
Here is my install log:
[2012-04-13:11:31:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:20] Commandline is:
[2012-04-13:11:31:20] No installed runtime detected
[2012-04-13:11:31:42] Relaunching with elevation
[2012-04-13:11:31:42] Launching subprocess with commandline c:\users\mmazza\appdata\local\temp\aira62d.tmp\adobe air installer.exe -ei
[2012-04-13:11:31:42] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:42] Commandline is: -stdio \\.\pipe\AIR_5604_0 -ei
[2012-04-13:11:31:42] No installed runtime detected
[2012-04-13:11:31:43] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-04-13:11:31:43] Installing msi at c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-13:11:31:45] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Rolling back install of c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi
[2012-04-13:11:31:45] Rollback complete
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Runtime Installer end with exit code 7
[2012-04-13:11:31:47] Runtime Installer end with exit code 7
Hope someone can help. Thanks.Chris, thanks for your help. Here's the log:
=== Logging started: 4/16/2012 11:16:05 ===
Action start 11:16:05: INSTALL.
Action start 11:16:05: FindRelatedProducts.
Action ended 11:16:05: FindRelatedProducts. Return value 1.
Action start 11:16:05: ValidateProductID.
Action ended 11:16:05: ValidateProductID. Return value 1.
Action start 11:16:05: SetSHAREDADDINFOLDER.
Action ended 11:16:05: SetSHAREDADDINFOLDER. Return value 1.
Action start 11:16:05: CostInitialize.
Action ended 11:16:05: CostInitialize. Return value 1.
Action start 11:16:05: FileCost.
Action ended 11:16:05: FileCost. Return value 1.
Action start 11:16:05: CostFinalize.
Action ended 11:16:06: CostFinalize. Return value 1.
Action start 11:16:06: MigrateFeatureStates.
Action ended 11:16:06: MigrateFeatureStates. Return value 0.
Action start 11:16:06: InstallValidate.
Action ended 11:16:06: InstallValidate. Return value 1.
Action start 11:16:06: SetARPINSTALLLOCATION.
Action ended 11:16:06: SetARPINSTALLLOCATION. Return value 1.
Action start 11:16:06: InstallInitialize.
Action ended 11:16:07: InstallInitialize. Return value 1.
Action start 11:16:07: ProcessComponents.
Action ended 11:16:07: ProcessComponents. Return value 1.
Action start 11:16:07: UnpublishFeatures.
Action ended 11:16:07: UnpublishFeatures. Return value 1.
Action start 11:16:07: RemoveRegistryValues.
Action ended 11:16:07: RemoveRegistryValues. Return value 1.
Action start 11:16:07: RemoveDuplicateFiles.
Action ended 11:16:07: RemoveDuplicateFiles. Return value 1.
Action start 11:16:07: RemoveFiles.
Action ended 11:16:07: RemoveFiles. Return value 0.
Action start 11:16:07: InstallFiles.
Action ended 11:16:07: InstallFiles. Return value 1.
Action start 11:16:07: DuplicateFiles.
Action ended 11:16:07: DuplicateFiles. Return value 1.
Action start 11:16:07: WriteRegistryValues.
Action ended 11:16:07: WriteRegistryValues. Return value 1.
Action start 11:16:07: RegisterUser.
Action ended 11:16:07: RegisterUser. Return value 1.
Action start 11:16:07: RegisterProduct.
Action ended 11:16:07: RegisterProduct. Return value 1.
Action start 11:16:07: PublishFeatures.
Action ended 11:16:07: PublishFeatures. Return value 1.
Action start 11:16:07: PublishProduct.
Action ended 11:16:07: PublishProduct. Return value 1.
Action start 11:16:07: InstallExecute.
MSI (s) (EC:04) [11:16:09:069]: Product: Adobe AIR -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Action ended 11:16:09: InstallExecute. Return value 3.
Action ended 11:16:10: INSTALL. Return value 3.
Property(S): ARPINSTALLLOCATION = c:\Program Files\Common Files\Adobe AIR\
Property(S): SHAREDADDINFOLDER = c:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
Property(S): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
Property(S): UC8DA920D5C41C42E0BF3187BA49984EE4 = {FDB3B167-F4FA-461D-976F-286304A57B2A}
Property(S): Resources = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
Property(S): Version = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\
Property(S): Versions = c:\Program Files\Common Files\Adobe AIR\Versions\
Property(S): AIR = c:\Program Files\Common Files\Adobe AIR\
Property(S): CommonFilesFolder = c:\Program Files\Common Files\
Property(S): TARGETDIR = c:\
Property(S): SourceDir = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): ProductCode = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe AIR
Property(S): ProductVersion = 3.2.0.2070
Property(S): REINSTALLMODE = amus
Property(S): ARPSYSTEMCOMPONENT = yes
Property(S): REBOOT = Suppress
Property(S): ALLUSERS = 1
Property(S): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
Property(S): MsiLogFileLocation = C:\Users\mmazza\AppData\Local\Temp\MSI46b03.LOG
Property(S): PackageCode = {496CC99A-E905-4C30-B3F0-14CB137CACAC}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): CURRENTDIRECTORY = C:\Users\mmazza\Downloads
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 1156
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = c:\Windows\
Property(S): WindowsVolume = c:\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): System16Folder = C:\Windows\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\mmazza\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): AppDataFolder = C:\Users\mmazza\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\mmazza\Favorites\
Property(S): NetHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\mmazza\Documents\
Property(S): PrintHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\mmazza\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\mmazza\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 3325
Property(S): VirtualMemory = 4304
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = mmazza
Property(S): UserSID = S-1-5-21-823518204-1563985344-842925246-12804
Property(S): UserLanguageID = 1033
Property(S): ComputerName = RGPROWS1015
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:16:10
Property(S): Date = 4/16/2012
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = d
Property(S): DATABASE = c:\Windows\Installer\446fe3.msi
Property(S): OriginalDatabase = c:\users\mmazza\appdata\local\temp\air5438.tmp\setup.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = c:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): SourcedirProduct = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductToBeRegistered = 1
MSI (s) (EC:04) [11:16:10:707]: Product: Adobe AIR -- Installation failed.
MSI (s) (EC:04) [11:16:10:720]: Windows Installer installed the product. Product Name: Adobe AIR. Product Version: 3.2.0.2070. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
=== Logging stopped: 4/16/2012 11:16:10 ===
I've tried to delete the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids key, but I got the message "Cannot delete. Error while deleting key" -
"An error occurred while installing Adobe AIR"
I am running Vista Home Premium SP1, and I keep getting the
following error while trying to reinstall Air. After the install, I
get a dialog box telling me Air installed successfully. When I
click OK, I get a second box telling me: "An error occurred while
installing Adobe AIR. Installation may not be allowed by your
administrator. Please contact
your administrator."
This error has repeated itself time after time. Air had
installed fine a while back, but programs using it began having
problems with uprgrades, so I uninstalled them and uninstalled Air,
then tried to reinstall Air.
Here's the .airinstall.log file from the last install
attempt:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing
c:\users\me\appdata\local\temp\air7233.tmp\setup.msi
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
Elevated install completed
subinstaller: begin quitting
Elevated install failed (3001)
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="Error #3001" errorID=3001]
begin quitting
Any idea what's wrong?
ThanksI am also getting an error. I first noticed it when trying to
install the jott express application. I then tried installing Adobe
air 1.1 standalone.
Both logs are attached.
Jott Log
Starting app install of
http://jott.com/jottexpress/jx.air
UI SWF load is complete
UI initialized
Unpackaging to
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DD.tmp
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id JottExpress
pub id 50E28EE2422BD0599F081C2408B1BFDDBEFC6B6B.1
application not currently installed
Waiting for user confirmation
User confirmed action: install
creating native installer in:
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DE.tmp
native installer creation complete
Starting install
Destination for installed application is d:\Program Files
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning install
Installing
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Rollback due to error complete
stateInstalling: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
starting cleanup of temporary files
application installer exiting
Air Log
erforming runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: additionalNewest
starting install
Scheduling runtime installation operations
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning runtime installation
Beginning install
Installing
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Rollback due to error complete
error during install: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="1612" errorID=0]
begin quitting
updater called with args:C:\Program Files\Common Files\Adobe
AIR\Versions\1.0.6\Adobe AIR Updater.exe,-installupdatecheck -
Its is showing 'Timout' while installing Adobe Reader.
Hi,
Its is showing 'Timout' while installing Adobe Reader. Stopped after 64%, please somebody suggest how to proceed.If this person is answering here your message in the parallell thread, obviously s/he has no idea about where s/he is...
-
"An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
JulietI guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.
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Twice I have received an error at 64% installed Adobe Reader 9.5(?)
I get an error that says : "cannot contact reliable source" while trying to install Adobe Reader, the first time I hit "finish" and got message unsuccessful installion? what can I do?
You can try downloading the Reader installer from here:
http://get.adobe.com/reader/enterprise/ -
Error occurred while opening Adobe reader 9.4
Hi all,
Using the following silent install switch i am installing "Adobe Reader 9.4".
silent install switch : /sALL /rs /l /msi "/qb-! /norestart ALLUSERS=1 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES".
but when i try to open adobe reader, i am geting following error message,
Please help in this regard. Thanks in advance.
Regards,
VeeraHi ,
The same problem exits in my network also [ nearly 50- 60 machines has the same problem] ..
Expecting the solution as early as possible ..
Thanks ,
Murugesan -
What do I do about Error 1328 when installing Adobe reader
When I try to install Adobe reader on my computer (Windows 7) Error 1328: Can't patch C:\Config.Msi\PT4921.temp appears. What can I do to get around this problem?
Run the Acrobat Cleaner Tool, then download and run the installer from http://get.adobe.com/reader/enterprise/
Regards,
Romit Sinha -
Problem faced while installing adobe reader X.
While trying to install adobe reader X, the installation is interuppted after about 85% installation is complete and a message pops up " The instruction at "0X00000047" referenced memory at "0X00000047". The memory could not be read. Click on OK to terminate the program. Click on cancel to debug the program.
Please help me solve this problem so that i can install adobe reader successfully on my computer.
Thank You!Try to download and run the offline installer from http://get.adobe.com/reader/enterprise/
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Error while installing Adobe Reader "Did not pass integrity check"
When the download manager gets to about 80% this error pops up every time, I have tried clearing the temporary files, restarting my computer donwloading an older version but nothing works.
The entire message says:
"Adobe Reader":
"Adobe Reader":
The Download did not pass the integrity check (16291.304.428)
I have windows 7, 32 bit. Help please!Don't use the download manager; download the installer directly from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/AdbeRdr1000_en_US.exe (English version 10.0 for Windows).
Use this link if you need another version http://get.adobe.com/reader/enterprise/ -
Error Message when installing adobe reader 9.1
I have a relatively new HP Pavilion dv6936us Entertainment Notebook PC with Windows Vista Home Premium 64-bit. I cannot get adobe reader installed. I always get an error message or it says the install was interrupted. VERY frustrating! Please help. I have tried the automatic download. Also, the screen says " if download does not start automatically click here to download" and I have tried that too. Neither work.
Try being sure you are logged in as the administrator and have anti-virus turned off. Other than that, you should go to the Reader forum for that product.
-
Error 1406 when installing Adobe Reader 10
We have rolled out Adobe Reader 10 to about 300 workstations. About 6 of them so far are failing to install due to a 1406 Error see;
Another error of the same flaver follows this one, but does not list a key name.
When deploying with GP it simply fails. If installed mannualy and the errors are ignored it appears to still work. When looking at the registry it appears there is no 18DF081C... key to write the NoExplorer value to. These machines do not have Reader installed according to the Add/Remove Programs. I do know that at one time Reader 8 was installed. I suspect that the first time through with this GPO it removed the old reader. I am guessing there is some kind of trash left someplace. I have tried a registry cleaner, but it did not help. Anyone run into this?
Thanks,
BobbyWebroot anti-virus is the problem. I went to a machine that I was unable to
install Reader 10 on and first removed Webroot. It installed just fine.
I need to find out how to modify setting on Webroot to not interfere with the install. If anyone knows I would appreciate any help.
Thanks JainAkshat -
Error 2331 when installing Adobe Reader 10.1.3
Adobe automatic updater notified me that I had an update to install. I tried installing it, and got the following message:
Error 2331. Error loading library MSPATCHA or finding entry point ApplyPatchToFileByHandlesEx
I tried Microsoft Fixit, no change. I uninstalled Adobe Reader from Control Panel Add/Remove Software and downloaded Adobe Reader X again, and it won't install--I get the same Error 2331.One more suggestion; can you try to download and run the MSI installer?
10.1.0 installer: http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.0/en_US/AdbeRdr1010_en_US.msi
10.1.3 update: http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.3/misc/AdbeRdrUpd1013.msp
If you still get errors, please tell us your Windows version and service pack level.
Message was edited by: Pat Willener - corrected download URL.
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