Error 1321

how can I resolve 1321 error when installing premiere elements 12 on win7(64)

Hi Tbear32,
It seems to be an issue with permissions.
You can enable the hidden admin account in windows by following the below instructions
Click on start icon and type cmd in the search box, right click on cmd option and choose run as admin.
In the command prompt window type net user administrator /active:yes and press enter.
Once you see the message "The command has completed successfully".please log off from your
current user account and log into the Administrator account.
Please try to install premiere elements in this account. If it gets installed it would be installed in your
own user account as well (Since applications are not user specific).
Please reply in case you face any issues.
Thankyou for posting on Adobe Forums.

Similar Messages

  • Unable to down load file error 1321?

    Unable to down load file error 1321?
    Error_Message

    Hi grahamg,
    Please see my response in your other post: I am unable to download  Acrobat message reads Insuffient prileges to modify the file C:\ Program Files [ x 86] Adobe\ Acrobat 11.0\Acrobatwow_exe.
    Best,
    Sara

  • 8.1.6 install fails with Error 1321 Installer has insufficient privileges -

    Adobe Reader “Check for Updates” identifies “Adobe Reader 8.1.6 (CPSID_49167)” as “Available”.
    Installation fails with “Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Search.api.”
    Reboot tries to complete install adding unwanted desktop icon, but CPSID_49167 still shows as “Available” and MSI29706>LOG(s) show above error.
    XP SP3 Home, IE7, Adobe Reader 8.1.5

    Thanx kashifMohd,
    Downloaded the fix, vetted it, and before creating a new Administrator account used the following recipe with success:
    1. Ran downloaded fix with usual Admin Account and got the “Error 1321 for Search.api.” as before, but now there is a pop-up asking "Retry" or "Cancel" that did not appear when using "Get Updates" function from running Adobe Reader. Replied "Cancel".
    2. Rebooted, and disabled Kaspersky Anti-Virus.
    3. Again ran downloaded fix with usual Admin Account and got Error 1321 for different file: "C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins3d\3difr.x3d" with pop-up asking "Retry" or "Cancel".
    4. Clicked "Retry" this time and installation completed successfully.
    Thanx again.

  • Can't install update on Windows 8.1 Error 1321 appears

    Can't install update on Windows 8.1 Error 1321 appears

    Hey Andrade2691,
    Please refer this kb file and try troubleshooting update installation issue for Windows 8:
    Error 1321 or 1309 | Install | CS4, CS5, CS5.5 | Windows
    Regards,
    Anubha

  • Error 1321 while installing Adobe Reader X (10.0.1)

    I couldn't find the answer in previous discussions:  I have Vista and have just tried to install the new Reader.  I've turned off the McAfee firewall and antispam, used both Firefox and IE browsers, and grant permission to "Continue" when asked by Vista to download, but still get "Error 1321.  The Installer has insufficient privileges to modify the file C:\Program Files\Adobe\Reader 10.0\Reader\Services\Services.cfg."
    What gives?

    This was the answer for me. Thank you.

  • Error 1321 when trying to update Adobe Acrobat in CS6

    When trying to update Adobe Acrobat 10.0 in CS6, I get an error 1321 insufficient authorizations.

    suspend your antivirus and close acrobat.
    then right click your acrobat exe and click 'run as administrator'.  then click help>check for updates.

  • Acrobat 9.5.1 update on Windows XP Error 1321 solutions don't work

    Acrobat 9.5.1 update on Windows XP Error 1321 solutions don't work. I can't uninstall program. Error upon error.

    Hi John,
    I'm trying to install the SunMC 3.5.1 Console on
    Windows XP with not much success. The install
    displays the initial splash screen, but then fails
    with the error :
    The install wizard cannot proceed.
    Aborting installation now...First, are you installing from a complete SunMC CD or CD image? If you just copied some files out of a CD/image you may have missed some jar files.
    SunMC Consoles don't like to share systems with older versions of themselves. Try moving/renaming the directory your 3.5 Console is installed in (or uninstall it if you don't need it),... then try putting 3.5.1 in again.
    All my demos/work/courses are on 3.5.1 on an XP laptop, so I know it works.
    I think it's probably just not happy about 3.5 already being installed... so just move it out of the way for awhile to get 3.5.1 in (then put 3.5 back so you can have them both).
    Regards,
    Mike
    The Java version is 1.4.2_03 .
    The Release Notes etc don't give any clues.
    Strangely, SunMC 3.5 works fine on this desktop..
    Any ideas as to where I can go from here? This is
    effectively stopping me from going from SMC 3.5 to
    3.5.1, unless I can get the Console working..
    Has anyone else had problems with SMC 3.5.1 on XP?
    Thanks in advance.
    John

  • Error 1321.  The Installer has insufficient privileges to modify the file c:\Program Files(x86)\Adobe\Acrobat 11.0\Resource\Font\MinionPro-It.otf.

    I am trying to update and am getting this error message.  Error 1321.  The Installer has insufficient privileges to modify the file c:\Program Files(x86)\Adobe\Acrobat 11.0\Resource\Font\MinionPro-It.otf.  I am the systems administrator so I am at a bit of a loss.

    You need to log in as the administrator (seems like you are) and may need to disable anti-virus. You might want to copy the otf file and then uninstall that font, trying again.

  • Adobe Reader 10.1.3 MUI error 1321

    I posted this in the enterprise forum but have not had any luck getting a response so I'm reposting it here to see if I have any luck.
    I am currently deploying Adobe Reader 10.1.3 MUI and I am seeing several machines fail the installation and report error 1321 (permissions issues). This is an issue because the installer removes the previous version of Reader and fails to install 10.1.3 which leaves the machine without Reader and results in impact to the end user.  If I re-run the installation there is a good chance it will report a different file with permission issues, in other words its not always the same file it reports permission issues with. Regardless, I have manually confirmed the permissions and owner on the files and all parent folders are correct but the installer will still report permission issues. I see this on Windows 7 SP1 x64  and Windows XP SP3. The easiest way to get Reader to install succesfully is by running the installation over and over until it passes (you dont even have to make any changes to the machine, just kick it off until it installs succesfully). With all of this in mind I suspect the root cause to be  Mcafee's real time scanning, my guess is that it is locking the file when its scanning and when Adobe's installer attempts to modify the file it fails because it is locked or in use by Mcafee. Usually, I would test this by disabling Mcafee and kicking off the installer however I am not able to do this due to security reasons. I have tried running procmon to see exactly whats accessing the files at that time but everytime I start procmon the installation will randomly pass and I cant reproduce the issue if procmon is running. Does anyone have any ideas on what I could do to help determine if it is in fact Mcafee causing the issue? Or possibly another suggestion as to what the root cause could be?

    I was able to resolve this. See http://forums.adobe.com/message/4895858#4895858

  • Adobe Reader 10.1.3 and error 1321

    I am currently deploying Adobe Reader 10.1.3 MUI and I am seeing several machines fail the installation and report error 1321 (permissions issues). This is an issue because the installer removes the previous version of Reader and fails to install 10.1.3 which leaves the machine without Reader and results in impact to the end user.  If I re-run the installation there is a good chance it will report a different file with permission issues, in other words its not always the same file it reports permission issues with. Regardless, I have manually confirmed the permissions and owner on the files and all parent folders are correct but the installer will still report permission issues. I see this on Windows 7 SP1 x64  and Windows XP SP3. The easiest way to get Reader to install succesfully is by running the installation over and over until it passes (you dont even have to make any changes to the machine, just kick it off until it installs succesfully). With all of this in mind I suspect the root cause to be  Mcafee's real time scanning, my guess is that it is locking the file when its scanning and when Adobe's installer attempts to modify the file it fails because it is locked or in use by Mcafee. Usually, I would test this by disabling Mcafee and kicking off the installer however I am not able to do this due to security reasons. I have tried running procmon to see exactly whats accessing the files at that time but everytime I start procmon the installation will randomly pass and I cant reproduce the issue if procmon is running. Does anyone have any ideas on what I could do to help determine if it is in fact Mcafee causing the issue? Or possibly another suggestion as to what the root cause could be?

    Update: It's been two months since my original post and it has finally been verified my theory was correct. After Mcafee's on-access scan (v.8.8) was disabled I never experienced any of the problems above. For example, I had a test box that experienced the issues I described in my orginal post and Reader had failed to install over 450 times (yes that number is accurate); after Mcafee's on-access scan was disabled the installation was successful.

  • Update failed for Acrobat X Pro - Error 1321

    I'm unable to update and receiving the error message:
    Error 1321. The Installer has insurfficient priveleges to modifiy the file C:\Program Files (x86)\Adobe\Acro install files\program files\Adobe\Acrobat 10.0\Resource\Font\CourierStd-Bold.otf
    Can anyone help with this.
    tx
    Bill

    This worked for me.
    1) Uninstall adobe acrobat pro x
    2.) Restart
    3.) Rename c:\program files\adobe\acrobat 10.0    c:\program files\adobe\oldactobat 10.0
    4.) reinstall adobe acrobat pro x and update.

  • Adobe PSE 11 won't install: error 1321

    I bought adobe PSE 11, when installing, error 1321: "Installer has unsufficient privelages to modify c:\windows\installer"   appears.    I have tried running as admin, but nothing .  What do I do? 

      The installer was probably unable to write all the required files to disk. Consult your system administrator. If you are the sole administrator see these notes. They relate to Creative Suite but may help you to analyze the problem. If in doubt contact Adobe Installation Support Team.
    http://helpx.adobe.com/creative-suite/kb/error-1321-or-1309-install.html

  • Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.

    Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.
    Exact error below:
    error 1321: the installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\I386\[dll file]
    Thanks in advance!

    My first thought is to not just apply permissions to the folder but be sure to apply them to all objects inside them. It would be interesting to see if you can rename this file, then rename it back to its original name; this would test permissions nondestructively.

  • Acrobat XI Error 1321 when update get this error yet have full admin rights.

    Upgraded to Acrobat XI from X and when check for updates I receive 1321 Error message yet have full administrative rights on system. Operating System is Microsoft 8.1. Any thoughts?

    Hi Bill@VT,
    Sorry for the inconvinience, Kindly use the following link:
    http://helpx.adobe.com/creative-suite/kb/error-1321-or-1309-install.html
    Thanks,
    Vikrantt Singh

  • Error 1321 when trying to uninstall GoLive v8

    I am trying to uninstall Go Live CS2 v8.0 from my computer because a lot of the features are not working. This program was received from 1and1.com as a "program package" when our nonprofit foundation purchased the domain and Web hosting from them and received the programs for the shipping/handling charges. I have been unable to get any response from tech support at 1and1.com. Can anyone help me out with this? As the Webmaster for the foundation, I am needing to get this issue resolved quickly and any help will be greatly appreciated.
    This is the error message that I am getting when trying to uninstall the program: Error 1321=Installer has insufficient privileges to modify the file C:\programdata\Adobe\updater\certs\golive.cer.
    We did register the program and I would have like to of used it for the foundations Website, but I am only able to "build" the site on the program. I am really disappointed in both the program and 1and1.com over this issue.
    Thank you,
    Michelle Holt

    Thank you for this information. I am more of an applications user than tech. My knowledge of what is on the other side of the applications is very limited. I followed the directions and got the Admin. account activated, but was unsuccessful at uninstalling the program. I finally received an email from tech support at 1and1.com, but it was just an initial email stating that they have received my statement and will be in contact within the next 12-24 hours with a possible resolution. 1and1.com is great for hosting a Website, don't get me wrong there, but the software that they include with their packages are junk. I will continue to use 1and1.com for my Webhosting, but would recommend to anyone else not to get the "program package".
    Thank you again for your help. If you think of anything else, let me know. This program is taking up space on my computer that I could use for a program that actually works right.

  • Reader - can't download - error 1321

    I've tried several ways to download Adobe Reader 10.1.4.  Keep getting error message 1321.  What's the solution?
    Bill

    You may find this useful:
    http://helpx.adobe.com/creative-suite/kb/error-1321-or-1309-install.html

Maybe you are looking for

  • Syncing music freezes iPhone and erases album artwork

    This is ridiculous, I just bought the iPhone 6 and updated iTunes to the latest version (I'm on Windows 7). I try to sync new music and iTunes refuses to do so. Instead, it deletes all of my album artwork and just freezes while trying to sync. I adde

  • Create and deploy jax-rpc ws on weblogic 9.2

    I am finding a solution how to build a simple jax rpc web service using weblogic 9.2 ant tasks. I cant find a task which generate war out of my implementation. It have to be JAX-RPC ws (not JAX-WS). Please help me, I have been searching for hours yet

  • Slow BAPI Performance

    We're having some issues regarding BAPI performance. - BAPI_PO_CHANGE - Deleting all items - BAPI_SALESORDER_CHANGE - Setting a single custom field We're getting a runtime of between 5 and 30 minutes for doing a relatively minor change. For example w

  • LiveType clips do not fill frame fill FCE

    Hi I have made some titles in Livetype and have set the frame size the same as my captured footage in FCE at 720x576. However, on playback the Livetype clip plays back at a much smaller size than my captured footage. Aspect ratio on the livetype clip

  • HT201302 Can I save my iPhone photos to my comp so I can recover my storage space?

    Can I save my pics to my comp?