Error 1324 and then Error 1603
when installing the AdobeRobohelp6trial version, after
entering the product key, comes a message : "Error 1324 - The path
portugu?s (Portugal) contains an invalid character." and then the
message "Error 1603 - Fatal error during installation". At this
point the installation quits. I tried to install the software in
another machine an on Laptop, all windows XP and Word 2000 or Word
2003 - the same result.
Hi David
That one is covered in Snippets on my site.
Similar Messages
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Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
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someone please help! ive tried everything i can find on google, is my phone just screwed?
http://support.apple.com/kb/ts3694
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!
You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I have a Sony Viao with Windows XP. I am having serious issues with installing iTunes... I have tried installing the Quicktime by itself, turned off the sercuirty stuff and did the deleted the temp folder... I still get 2 error messages
1) Error 1316 - A network error occured while attempting to read from the file C:/windows/installer/iTunes.msi
then it says rolling back and when it's done rolling back it says
2) Error 1603 - Fatal error during istallation consult windows installer help (msi.chm) or MSDN for more info.
Please will someone help me. I am so flusterated as this was my birthday gift on the 13th
Please feel free to email me @ [email protected] with any responses I am open to any help i can get.
ThanksHappy birthday, you are going to have so much fun with your iPod once you get past this Windows installer nonsense!
You said you cleaned your Temp directory, did you do the other steps in the Tips and Pointers section of this document?
http://consumer.installshield.com/faq.asp#ts
You are saving the iTunesSetup.exe to your hard drive, right?? and not trying to run the install over the internet? -
Preparing ipod for restore then error 1603
I've been trying to update my ipod touch 4G for 3 weeks. I download ios 5.0.1 and then tried to restore it manually. First i got the error 3194 and 2005. I tried changing host files, putting in DFU mode, using fixrecovery and so on n then those errors disppeared. But now everything's running smoothly until 'Preparing ipod for restore'. As soon as it starts, ipod went into recovery mode and that preparation stage would last around 4 mins and error 1603 or 1604 appeared. It's been going on for a long time and i find no solution. Plus i want to know if ipod normally goes into recovery mode when restoring cuz i've put it into DFU mode already.
My current ios is 4.1 and i m running window 7. Somebody pls help me?Did you try:
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694#error1603 -
Error - 1603 on installation of itunes and quicktime
Ive read and trouble shot various threads in this... heres my problem
I tried installing, and it didnt work... after that i tried uninstalling both itunes and quicktime, the itunes never showed up in my add/remove section... using the windows install clean up and this took off the itunes... im assuming. ok after that i tried deleting everything from quicktime. I did the add/remove and took it off. Now im trying to install quicktime and the installer wont even start, when it does start it gets about 80% done and then gives me the 1603 message. Same scenerio with Itunes. I am installing from the desktop not from the internet.
heres what the message reads.
Error - 1603 Fatal Error During Installation
Consult Windows Installer Help (Msi.chm) or MSDN for more information
I put off so much work to try to get this fixed... i need some assistance.
thanks in advance.Hello everybody,
I have exactly the same problem as Mark and Paul, both with QT7 install and itunes install but it turned a bit differently.
Before having the -1603 error, I had, for each of the both installs (QT & itunes), a registry error "impossible to open the HKEYLOCALMACHINE\Software\Classes....."
I did all was possible, at least to me(delete temp files, uninstall all QT & itunes applications, run Windows Installer Cleaner ...), and I finally manage to install QT V7 but the error still remains for itunes !
Like Paul, I can't find the select Local Users and Groups under
Start > Control Panel > Administrative Tools > Computer Management > System Tools
I tried the "%windir%\registration" solution but after opening the folder , I don't know what to do !!??!!
I've got an empty "CRMLog" folder, a "{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E6259674-0B1E-4459-893A-8BC3F8707995}. crmlog file, a R00000000000b and a R00000000000c files.
What should I try with those files, pleeeeaaaase ? Helpppp : I'm not THAT good !
PS A may be useful precision : this occurs with an old version of itunes (V5, I think)
PS2 : in the register at "HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids", I have a iTunes.cdda file --> should I try and delete it ?
Thanks in advance
Marie -
ipod came up error 1603 when trying to update now screen just stays on picture with itunes icon and white usb picture wont do anything now
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which
Hello Dr.Help,
Thank you for providing so much information about the issue you are experiencing with iTunes. It sounds like you have tried reinstalling it, but nothing happens when you launch it. I recommend following the steps in this article to resolve launch issues with iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iMac 8.1 (10.6.8 ) was slowing down and had recurrent permissions problems, mostly with Java. I backed everything up, and then re-installed from time machine. Now all I get is a black screen which says I need to reboot. Power+D gives me a hardware error message: 4 MOT/1/40000003: HDD-1336 or HDD-1327. When I reboot from the OSX CD and start disc utilities everything checks out OK. When I reload 10.5.2 from the OSX CD everything seems to work OK and no more permissions problems. But then I loose all my email and safari stuff. Anyone have any ideas short of going back to my old PC?
DonM. wrote:
Hi
Thanks for the help. No point in fooling around with it any more. Will I be able to use it as a monitor if I get a mimi mac?
Cheers. Don
No unfortunatley it's too old, you are referring to Target Display Mode which became avialble in 2009, your 2008 needs to have the HD replaced. I'd still do that if everything else is OK or you can simply buy a new MM and display or even a new iMac or an Apple refurbished iMac to save money. -
okay so a few days ago i received and email for one of my colleagues to do some final editing to a music video. the folder contained 2 videos a rough chops and the main which was about 2-3GB which i dragged on to my external hard drive . and at the time i was trying to install a trial version of parallel lines and me being a newbie to the software i didn't know i need windows installments for it to run lol but yeah... so i was just getting frustrated with the software i kept installing it uninstalling it and then i was thinking my the problem might be because my MacHD space is low (less then 40GBs on my MacHD), so.. i installed it on my hard drive where all my important files are (I'm a graphic designer and do light video editing) video projects and many photoshop projects form 2007 and logs and just a bunch of important files in my hard drive. so because i was so frustrated with the software i wasn't thinking and i installed it on my external 2TB hard drive. and when i realized parallel wasn't working i gave up, uninstalled the program form the hard drive and for some reason when i did that and i tried opening the video my friend had email to me and for some reason it did load up but a few seconds maybe about 10sec in the video is froze and closed my media app (VLC) and when i tried opening other video files it would freeze every few minutes but those specific files i had drag in last were not playing after at least 5 secs and eventually didn't open at all so i restart my computer login and now i get scared i see that my MacBook Pro isn't reading my external hard drive so i search threw forums... i unplug from the wall plug my external hard drive back in my computer and it loaded up but when i opened my external hard drive all my files had that plank white paper icon on my folders (because i have everything organized but subject when you open then drive folder. so... i go in to my projects and nothing, i open my edited photos and nothing... my hart feels like its about to drop and i keep opening files and there is nothing in them, but in "get info" of my drive it shows that there is filled so i go to "disk utility"... i "verify disk" passes ..."repair disk" doesn't past.... i look it up in forums... so i reboot my computer and go to the safe recovery menu. go threw the same ting "disk utility"... verify, pass... repair, pass... so now i feel relieved. i login files in the ext. hard drive load up i tried again to open the files and same thing happens... so now I'm thinking its the files i drag the files to the trash and try to empty and its gone i reboot the computer and my drive didn't load up so i tried unplugin it and back in... drive comes up i notice theres trash.. i tried emptying it and i get the error code -50. and no files are popping up on my external drive and i try to repair/unmount disk and the verify disk doesn't pass and when i click repair disk it doesn't past and another error code pops up -35.... so i felt my drive alone for a few days and yesterday i go the files deleted from the trash and now I'm not getting any codes but when i try to unmount.verify/repair the disk. keeps letting my tits need to be repaired so i click the repair button another error unable to unmount volume to repair...
what do i do? my files still don't show up. and I'm very sorry for the long paragraph but i have to be detailed for you to understand my situationRead this.
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I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?
See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
Why is it that when I am trying to install an adobe product, I get 33% of the way through and then it gives me an error "unable to load metafile"?? It happened with Reader and now with Flash player. With the Reader, I was able to find a different installation link using the troubleshooting guide. I cannot find the same with flash player. Please tell me how to install Flash player because there is a website that I cannot even view without it. BTW That is annoying that I cannot even see the website without flash player
my system is XPUse these installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player for Mac OS X
For Adobe Reader go to http://get.adobe.com/reader/enterprise/ -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I have an Iphone 4 from a friend. It was never updated with him and now I am trying update to latest software version. It is currently in 4.3.2 and it updates till the last few seconds and then a message, with no error number, states that the internet connection had time out during update. I am using my PC and have tried unsuccessfully for a week. I have tried to restore setting on phone first before plugging in to PC and updating software through Itunes? I took it to my mobile phone outlet and they couldn't help? Is there another way?
Read through this:
http://support.apple.com/kb/ht1808
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