Error 1324: with adobe reader 11.0.04

Win 7 Pro 64bit machines. Whether I attempt to update or remove the reader i get the following error.
Error 1234: The path to my documents or the volume is invalid, please enter again.
Both machines this has happened to also have Adobe Pro 9/11. I believe both readers came with the WDS image.
Thank you, j
Message was edited by: niblet090966

Hi,
It seems you have issues with Reader launch. Which version did you have earlier?
Please try updating Reader to latest 11.0.05.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5674
Do you have NVIDIA driver on your machine? If yes, Please try upgrading it to latest via link below
http://windows.microsoft.com/en-us/windows/update-drivers-recommended-links#update-drivers -recommended-links=windows-7
If that is not the case, then please try this adding this registry
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\Privileged]
"bProtectedMode"=dword:00000000
It will disable the protected mode and then try launching Reader
Note: You should switch "ON" protected mode after verifying the problem. Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.

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From: pwillener <[email protected]>
To: Sharon Atkins <[email protected]>
Sent: Monday, February 16, 2015 9:47 PM
Subject: I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself? If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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=== Verbose logging started: 6/5/2013 17:09:44 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
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MSI (c) (C4:F0) [17:09:44:994]: Machine policy value 'Debug' is 0
MSI (c) (C4:F0) [17:09:44:994]: ******* RunEngine:
           ******* Product: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
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           ******* CommandLine: **********
MSI (c) (C4:F0) [17:09:44:995]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (C4:F0) [17:09:44:995]: Grabbed execution mutex.
MSI (c) (C4:F0) [17:09:45:042]: Cloaking enabled.
MSI (c) (C4:F0) [17:09:45:042]: Attempting to enable all disabled privileges before calling Install on Server
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MSI (s) (D8:90) [17:09:45:050]: Grabbed execution mutex.
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MSI (s) (D8:AC) [17:09:45:052]: Machine policy value 'Debug' is 0
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           ******* CommandLine: **********
MSI (s) (D8:AC) [17:09:45:066]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (D8:AC) [17:09:45:123]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
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MSI (s) (D8:AC) [17:09:50:827]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 230.
MSI (s) (D8:AC) [17:09:50:889]: File will have security applied from OpCode.
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi' against software restriction policy
MSI (s) (D8:AC) [17:09:51:049]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi is not digitally signed
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MSI (s) (D8:AC) [17:09:51:052]: End dialog not enabled
MSI (s) (D8:AC) [17:09:51:052]: Original package ==> C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
MSI (s) (D8:AC) [17:09:51:052]: Package we're running from ==> C:\Windows\Installer\2a70f78.msi
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MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:065]: MSCOREE not loaded loading copy from system32
MSI (s) (D8:AC) [17:09:51:069]: Machine policy value 'TransformsSecure' is 0
MSI (s) (D8:AC) [17:09:51:069]: User policy value 'TransformsAtSource' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisablePatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisableMsi' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with user privileges: It's not assigned.
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:071]: Transforms are not secure.
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\ReaderXI.log'.
MSI (s) (D8:AC) [17:09:51:072]: Command Line: CURRENTDIRECTORY=C:\Users\lavdang CLIENTUILEVEL=2 CLIENTPROCESSID=7364
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{8017784A-94A5-40AD-AE48-D46040E2A00C}'.
MSI (s) (D8:AC) [17:09:51:072]: Product Code passed to Engine.Initialize:           ''
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table before transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table after transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product not registered: beginning first-time install
MSI (s) (D8:AC) [17:09:51:072]: Product {AC76BA86-7AD7-1033-7B44-AB0000000001} is not managed.
MSI (s) (D8:AC) [17:09:51:072]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: MSI_LUA: Elevation required to install product, will prompt for credentials
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Credential Request return = 0x0
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Elevated credential consent provided. Install will run elevated
MSI (s) (D8:AC) [17:09:52:894]: Note: 1: 2205 2: 3: MsiPackageCertificate
MSI (s) (D8:AC) [17:09:52:894]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (D8:AC) [17:09:52:894]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (D8:AC) [17:09:52:894]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (D8:AC) [17:09:52:894]: Adding new sources is allowed.
MSI (s) (D8:AC) [17:09:52:895]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:895]: Package name extracted from package path: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:895]: Package to be registered: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Modifying ADMIN_INSTALL property. Its current value is 'NO'. Its new value: 'YES'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding IsAdminPackage property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: Product installation will be elevated because user provided elevated credentials and product is being installed per-machine.
MSI (s) (D8:AC) [17:09:52:900]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with elevated privileges: Product is assigned.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\lavdang'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7364'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (D8:AC) [17:09:52:900]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
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MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (D8:AC) [17:09:52:903]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming
MSI (s) (D8:AC) [17:09:52:905]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Favorites
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MSI (s) (D8:AC) [17:09:52:919]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:920]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:921]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:922]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:923]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (D8:AC) [17:09:52:926]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:927]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:928]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:929]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:930]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Desktop
MSI (s) (D8:AC) [17:09:52:931]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (D8:AC) [17:09:52:932]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (D8:AC) [17:09:52:932]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\2a70f78.msi'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi'.
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: User policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
=== Logging started: 6/5/2013 17:09:52 ===
MSI (s) (D8:AC) [17:09:52:936]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (D8:AC) [17:09:52:936]: Doing action: INSTALL
Action start 17:09:52: INSTALL.
MSI (s) (D8:AC) [17:09:52:937]: Running ExecuteSequence
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\'.
Action start 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:AC) [17:09:52:938]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:938]: Doing action: ISSetupFilesExtract
Action ended 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:70) [17:09:54:074]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI17B2.tmp, Entrypoint: SFStartupEx
MSI (s) (D8:E8) [17:09:54:075]: Generating random cookie.
MSI (s) (D8:E8) [17:09:54:077]: Created Custom Action Server with PID 8648 (0x21C8).
MSI (s) (D8:A8) [17:09:54:108]: Running as a service.
MSI (s) (D8:A8) [17:09:54:109]: Hello, I'm your 32bit Impersonated custom action server.
Action start 17:09:52: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}\FixTransforms. exe
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.
1: Setting SUPPORTDIR property to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Setting ISSETUPFILESCOMPLETED property
MSI (s) (D8:AC) [17:09:54:184]: Doing action: AppSearch
Action ended 17:09:54: ISSetupFilesExtract. Return value 1.
Action start 17:09:54: AppSearch.
MSI (s) (D8:AC) [17:09:54:184]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Acrobat.exe 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\11.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\6.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Repair\Acrobat Reader 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\7.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Adobe Acrobat\11.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\8.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcroRd32.exe 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Doing action: SetOSSpecificProperties
Action ended 17:09:54: AppSearch. Return value 1.
MSI (s) (D8:6C) [17:09:54:212]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1CA3.tmp, Entrypoint: SetOSSpecificProperties
MSI (s) (D8!9C) [17:09:54:227]: PROPERTY CHANGE: Adding WindowsSystemString property. Its value is '(Windows Vista 64-bit)'.
Action start 17:09:54: SetOSSpecificProperties.
MSI (s) (D8:AC) [17:09:54:228]: Doing action: LaunchConditions
Action ended 17:09:54: SetOSSpecificProperties. Return value 1.
Action start 17:09:54: LaunchConditions.
MSI (s) (D8:AC) [17:09:55:643]: Product: Adobe Reader XI (11.0.03) -- Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
MSI (c) (C4:E0) [17:09:54:230]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Action ended 17:09:55: LaunchConditions. Return value 3.
Action ended 17:09:55: INSTALL. Return value 3.
Property(S): Text = 0
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {A6EADE66-0000-0000-484E-7E8A45000000}
Property(S): WindowsSystemString = (Windows Vista 64-bit)
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): VersionNT = 601
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Users\lavdang\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Users\lavdang\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): LocalAppDataFolder = C:\Users\lavdang\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\lavdang\Pictures\
Property(S): PersonalFolder = C:\Users\lavdang\Documents\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SendToFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): TempFolder = C:\Users\lavdang\AppData\Local\Temp\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): SUPPORTDIR = C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ACTION = INSTALL
Property(S): VersionNT64 = 601
Property(S): UILevel = 3
Property(S): OriginalDatabase = C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
Property(S): DATABASE = C:\Windows\Installer\2a70f78.msi
Property(S): COMPANYNAME = SPEC Services, Inc.
Property(S): USERNAME = SPEC Services, Inc.
Property(S): MsiRunningElevated = 1
Property(S): AdminUser = 1
Property(S): RedirectedDllSupport = 2
Property(S): WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\
Property(S): SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\SysWOW64\
Property(S): ALLUSERS = 1
Property(S): DirectoryTable100_x86.AFA96EB4_FA9F_335C_A7CB_36079407553D = DirectoryTable
Property(S): SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\Windows\SysWOW64\
Property(S): Dummy_Microsoft_VC90_CRT_x86.0138F525_6C8A_333F_A105_14AE030B9A54 = 1
Property(S): Dummy_policy_9_0_Microsoft_VC90_CRT_x86.52105B6B_A3EF_3A90_882A_947B287C203A = 1
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): Date = 6/5/2013
Property(S): Time = 17:09:55
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = SP8430
Property(S): AS_REPAIR_VERSION_LIST = A
Property(S): UserLanguageID = 1033
Property(S): ProductCode = {AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Reinstall
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://www.adobe.com/support/main.html
Property(S): ARPREADME = Readme.htm
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/products/acrobat/readstep.html
Property(S): DefaultUIFont = Tahoma8
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe Reader XI (11.0.03)
Property(S): ProductVersion = 11.0.03
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): TRACKINGKEY = Software\Adobe\Acrobat Reader\7.0
Property(S): ARPPRODUCTICON = SC_Reader.ico
Property(S): Cancel = 0
Property(S): RadioGroup = 0
Property(S): TypicalText = 0
Property(S): ARPCOMMENTS =
Property(S): ERROR_MIN_OVER_BIG = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): SecureCustomProperties = DEFAULT_VERB;ACTIONPROPERTY;ELEMENTS;RDRMIN;RDRBIG;RDRBIG_8X;RDRBIG_9X;RDRBIG_10X;UT_FRB; UT_FRS;UT_AT;UT_AP1;UT_AP2;UT_AS1;UT_AS2;UT_A3D;UT_6X;UT_7X;UT_MM61;UT_MM62;UT_MM63;UT_EB6 1;UT_EB62;UT_EB63;AS_OPTIMIZE_ENABLED;ACROBAT_APP_PATH;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_CO MMAND;PDF_DEFAULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;DISABLE_PDFO WNERSHIP_RESTORE;PDF_INPROCSERVER_VIEWERPS;READER_PATH;IS_CURRENT_PDFOWNER;SUPPRESSLANGSEL ECTION;MIN_SYSTEM;ACROBAT_11_INSTALLED;AS_INSTALLDIR;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_E NTRYPOINT_LOGGING;UPDATE_MODE;UPDATE_UI_MODE;PDX_DEFAULT_PROGID;DEFAULT_PROGID;OWNERSHIP_S TATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACRO BROKER_PATH;INSTALLMAJORVERSION;ARMED
Property(S): BrandName = Adobe Reader XI (11.0.03)
Property(S): ISVROOT_PORT_NO = 0
Property(S): UserSID = S-1-5-21-606747145-884357618-1801674531-3921
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): ISLANGFLAG = ENU
Property(S): FilesLabel = 0
Property(S): DisallowRunFromSource = 1
Property(S): AppsInUseSilentAbort = A process is running that cannot be shut down by Setup. Please either close all applications and run Setup again, or restart your computer and run Setup again.
Property(S): ENABLE_CACHE_FILES = YES
Property(S): OLE_VERB_OPEN = &Open,0,2
Property(S): REINSTALLMODE = omus
Property(S): Elevated = 1
Property(S): ENABLE_OPTIMIZATION = YES
Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...
Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process
Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
Property(S): EULA_ACCEPT = NO
Property(S): DISABLE_BROWSER_INTEGRATION = NO
Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper
Property(S): ADMIN_INSTALL = YES
Property(S): AdminProperties = ADMIN_INSTALL
Property(S): REMOVE_PREVIOUS = YES
Property(S): SYNCHRONIZER = YES
Property(S): OpenWith = Open with Adobe Reader XI
Property(S): SetupCacheExport =
Property(S): LC_UNSUPPORTED_OS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): ApplicationList = 0
Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3
Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w
Property(S): Browser_Integration = 2
Property(S): ARPNOREPAIR = 1
Property(S): ActionTextLabel = 0
Property(S): CurrentPdfOwner = 0
Property(S): ReadmeHtml = Readme.htm
Property(S): OprimizeError2 = 0
Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html
Property(S): ReaderProcessPopup = 0
Property(S): BrandNameMajorVer = Adobe Reader XI
Property(S): DefragResetProgress = No
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): PDF_INTEGRATION = 1
Property(S): _5789b66a5ab8e = {AC76BA80-0011-7AD7-0000-000000000000}
Property(S): AttentionCloseReader = 0
Property(S): RunTimeProperties = CACHE_DIR;ProductName;OriginalDatabase;REMOVE;WindowsFolder;SetupCacheExport;ALLUSERS;REI NSTALLMODE;PLUG_INS;DefragResetProgress;ALLUSERS_APPDATA_ADOBE;DEFAULT_VERB;IS_CURRENT_PDF OWNER;ACTIVE_X;Installed;READER;ProductCode;UPDATE_MODE;INSTALLMAJORVERSION;VersionNT;Vers ionNT64;SystemFolder;PATCH
Property(S): ReaderDefaultProgramDesc = is the trusted standard for reliably viewing, printing, signing and commenting on PDF documents. It's the only PDF viewer that can open and interact with all types of PDF content - including forms and multimedia - and is available across leading desktop and mobile device platforms
Property(S): DV = 11.0
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): RestartManagerOption = CloseRestart
Property(S): DEFAULT_VERB = Read
Property(S): UPDATE_UI_MODE = 3
Property(S): BLOCK_APP_TIMEOUT = 120
Property(S): BLOCK_ENTRYPOINT_LOGGING = 0
Property(S): LC_UNSUPPORTED_OS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): LC_UNSUPPORTED_OS_1 = This application cannot be installed on this operating system
Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat
Property(S): EmbdUI = 1
Property(S): ADOBE_LINK = http://www.adobe.com
Property(S): _WebLinkChecked = 0
Property(S): CurrentProduct = 0
Property(S): DWUSLINK = CEFB870FBECC80BF79AC97C8298C978FD9DCB78FCEDC5098CE8B974F99DBF0F8CEEC50A809AC
Property(S): LogonUser = Lavdang
Property(S): PROCESSPATHWITHID = %s with process ID: %d
Property(S): LANG_LIST = en_US,ca_ES,eu_ES,bg_BG,zh_CN,zh_TW,cs_CZ,da_DK,de_DE,es_ES,et_ET,fr_FR,hr_HR,hu_HU,it_IT ,ja_JP,ko_KR,lt_LT,lv_LV,nl_NL,nb_NO,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,fi_FI,sv_SE,tr_TR ,uk_UA
Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(S): UNKNOWNPROCESSWITHID = Unknown process with process ID: %d
Property(S): Square = 1
Property(S): SUPPRESSLANGSELECTION = 1
Property(S): ISReleaseFlags = ENU,READERBIG
Property(S): VirtualMemory = 39564
Property(S): PhysicalMemory = 12278
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): Privileged = 1
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): NetHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): RemoteAdminTS = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionMsi = 5.00
Property(S): MsiSystemRebootPending = 1
Property(S): VersionDatabase = 300
Property(S): CLIENTPROCESSID = 7364
Property(S): CLIENTUILEVEL = 2
Property(S): CURRENTDIRECTORY = C:\Users\lavdang
Property(S): IsAdminPackage = 1
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {8017784A-94A5-40AD-AE48-D46040E2A00C}
Property(S): MsiLogFileLocation = D:\ReaderXI.log
MSI (s) (D8:AC) [17:09:55:668]: Note: 1: 1708
MSI (s) (D8:AC) [17:09:55:668]: Product: Adobe Reader XI (11.0.03) -- Installation operation failed.
MSI (s) (D8:AC) [17:09:55:669]: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.03). Product Version: 11.0.03. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
MSI (s) (D8:AC) [17:09:55:671]: Deferring clean up of packages/files, if any exist
MSI (s) (D8:AC) [17:09:55:671]: MainEngineThread is returning 1603
MSI (s) (D8:90) [17:09:55:671]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 230, szDescription: "".
MSI (s) (D8:90) [17:09:55:672]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 6/5/2013 17:09:55 ===
MSI (s) (D8:90) [17:09:55:673]: User policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D8:90) [17:09:55:673]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (D8:90) [17:09:55:674]: Restoring environment variables
MSI (s) (D8:90) [17:09:55:675]: Destroying RemoteAPI object.
MSI (s) (D8:E8) [17:09:55:675]: Custom Action Manager thread ending.
MSI (c) (C4:F0) [17:09:55:676]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:F0) [17:09:55:676]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/5/2013 17:09:55 ===

This thread is pretty old, are you still having this issue?

Error 1324: with adobe reader 11.0.04

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