Error 1328 when updating Acrobat Pro XI. Already did what Adobe recommended and uninstalled and reinstalled from my DVD. Still get Error 1382.

I have Windows 7 Pro with Acrobat Pro XI. I keep getting Error 1328 when trying to update Pro XI. Doesn't matter if I try from the Help menu in Acrobat or when I get a notice in my SysTray that an Adobe update is available. I already tried what Adobe recommended to uninstall and reinstall from my DVD. I still get the 1328 error and will not update my Adobe. Any suggestions?

Also, this is the error message I receive:

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I have Acrobat 10 and was getting update error messages so I finally did what Adobe recommended and uninstalled Acrobat. Now I can;t re-install the program and get a number of different error messages. Help I need to read pdf docs!

I have Acrobat 10 (10.1.9) that came in the Creative Suite CS5. I have received numerous messages about failed updates so finally did what was recommended by Adobe and uninstalled the program. Now I can't re-install it. These are the error messages I get. Help!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW065, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
WARNING: DW065: Display requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1328.Error applying patch to file C:\Config.Msi\PTDB05.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1328.Error applying patch to file C:\Config.Msi\PTDB05.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

I did it through CS, I think. I used the installation disk and selected Acrobat. It loads and then gives me all kinds of error messages and then uninstalls itself.

I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?

I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?

Hi maggie810,
Which OS are you using?
Did you get any errors during installation?
What version of Acrobat are you installing?
Regards,
Rave

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PS: Other browsers work fine

Didn't you open Firefox and go to google.com?

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b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
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Error 1612 recieved when updating Acrobat Pro to v9.3.3

I have a system running Vista, with SP2. Right now I have Adobe Acrobat Pro v 9.3.2 according to "Programs and Features" in the Control Panel. The update downloaded through Adobe, but when it tries to install, I get the following message:
"The installation source for this product is not available. Verify that the source exists and that you can access it. Error: 1612"
I have tried putting the original installation cd into the cd drive in hopes of being able to repair the program, and I get the same message.
I have tried going into "Programs and Features" and uninstalling acrobat pro, and still getting the same message.
Any help in trying to get this update to install would be greatly appreciated, thank you!

Try repairing Acrobat and when asked for put the source CD/DVD. Then use 'Check FOr updates' for updating Acrobat. You can repair the applicaiton either from Add remove programs or from within the application-Help->Repair.
Hope this helps.

If I uninstall LR will I lose the photos already uploaded. I need to uninstall to reinstall from a trial version

If I uninstall LR that I had as a trial in order to reinstall a paid version will I lose the photos already uploaded?

Your photos and catalog-of-adjustments will remain intact because they are stored in a separate location than the program, itself, which you’ll be replacing.
A reinstall shouldn’t be necessary unless your trial is CC LR and you paid for a serial-number LR or vice-versa.
For the serial-number LR it’s best to download the very latest version since if you don’t it’ll ask you do update, again, anyway. The latest LR 5.7.1 version is here:
http://www.adobe.com/downloads/updates

My iPhoto app says unable to open. I have 10.7.4 OS and the iPhoto version is 9.2.3 I have tried updating and reinstalling app but I still get the same message

I updated everything and triedn reinstalling the iphoto app and I still get the message "iphoto can not open due to a problem". The message says that there may be compatiblilty issues with OS and Iphoto. I updated everything like it suggested and still doesn't work. Any suggestions? I'm making an appointment at Apple store to see if they can fix the issue....I was hoping to do it on my own....

Did you delete the receipts before re-installing?

Trying to update Acrobat Pro

I received a notice that I needed to update Acrobat Pro (my OS is Windows XP Professional) and tried updating and the install got hung up. I tried killing all the apps to clear it out, but still get a message that an install is already running when I try to update Acrobat Pro, but I can't find any other apps that are running the install. Can someone assist me? I even tried going into the Control Panel to uninstall and reinstall Acrobat, but got hte same error message that an install was running.
Help!

Terminate the processes:
Working with your Operating System’s Tools
Run the Acrobat Cleaner Tool and reinstall from scratch.
Mylenium

Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.

Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.
Exact error below:
error 1321: the installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\I386\[dll file]
Thanks in advance!

My first thought is to not just apply permissions to the folder but be sure to apply them to all objects inside them. It would be interesting to see if you can rename this file, then rename it back to its original name; this would test permissions nondestructively.

"Internal error occurred" when launching Acrobat Pro X (AAMEE 3.1.150.0)

AAMEE 3.1.105.0 generated packages run fine when pushed to Macs that do not have an existing previous version of CS.
However, if pushed to a Mac that has CS4 installed, CS6 installs but Acrobat Pro X will not launch ("Internal error occurred").
We are using the latest Adobe CS6 Design & Web Premium installer DMGs from licensing.adobe.com and we are following the standard workflow.
I know Adobe's position is "We don't recommend or support concurrent installs of Creative Suite" (I get that).
Since OS X lacks package management (ala Yum, RPM, etc.), the term "Uninstall" is vague, but we appreciate Adobe's "cleaner tool".
Unfortunately the "cleaner tool" is only marginally effective, it leaves a mess behind.
And...when "cleaner tool" is used to remove CS4, it whacks CS6.
Wait...it gets worse...when "cleaner tool" is used, we now can't push our CS6 package to the Mac...we get...<drumroll>..."Internal error occurred" when launching Acrobat Pro X.
Someone shoot me...please put me out of my misery.
Why can't deploying CS6 be as simple as...
http://www.toysrus.com/product/index.jsp?productId=3938350&CAWELAID=479925582
Don

OK, we resolved the issue. Apparently there was a ~/Library/ColorSync folder present, not owned by the logged in user, and the logged in user had no access. Given OS X's domain model, it looks like Acrobat Pro X looks at that folder when it launches, even though it doesn't need to, and it can't get into it, so it tosses up the error.
Removing the folder (since it's not needed) resolves the issue. If the folder was needed, we would change ownership and permissions so Acrobat Pro X could access it.
Problem solved.
Thanks,
Don

How do I overcome error message 1612 when updating acrobat 8 standard ?

How do I overcome error message 1612 when updating acrobat 8 standard ? Kent

Moving this discussion to the Acrobat Installation & Update issues forum.
[email protected] you may want to review the steps listed in Error 1714 | Acrobat, Reader - http://helpx.adobe.com/acrobat/kb/error-1714-acrobat-reader.html as it does reference the 1612 error.

Adobe Updater wants to update Acrobat Pro X 10.1.1 to 10.1.1 every day!

For the past several weeks, dily (and somtime more than once per day) the Adobe Updater says that it wants to update Acrobat Pro X to version 10.1.1. But that's the version that's installed. I keep cancelling it but it's an annoyance that pops up every day and downloads the update (or seems to) every day.
Can you help me make it stop?
I've tried letting it do the update from 10.1.1 to 10.1.1 but it gets partially through the process, says that Acrobat has already been updated, and rolls back the changes it made. Yet tomorrow it tells me the same thing.
Help! Please.
Thanks.

Good day TechByter,
Unfortunately it looks like you'll probably need to uninstall Acrobat and reinstall from scratch if you're getting an Error 1328 when trying to patch Acrobat: http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html
Kind regards,
David

Cannot update Acrobat Pro

Hi,
When I try to update Acrobat Pro to the newest minor version (9.3.3), I cannot complete the operation due to a dialog box that appears in the background, and cannot be moved to the foreground. To complete the operation I should click a button in this dialog box, but it is impossible and I must force-quit the updater.
This bug was already in the previous version of Acrobat, and despite I and others reported it, it is still there. Maybe someone knows how to solve the problem without waiting for a fix?
Paolo
As you see, the lower dialog box stays in the background (and cannot be moved forward).

I'm having a similar problem. I did check in Adobe support and could find nothing related to my issue. In Fact, several support search responses directed me to this forum.
When I try to update, at some point in the repair I get a dialogue box that is titled "Repair Setup." It just sits there, won't go away won't let me check or uncheck anything in the box or move it. From this discussion I got the suggestion and tried running the repair command under the help menu. This at least lets me check of uncheck the checkbox and click cancel or continue. This box asks whether I want or don't want the Acrobat plug-in in Safari. I definitely don't want it there. When I uncheck the box it says it has removed it, but the dialogue box stays in place in the center of my screen until I reboot the computer. If I re-run repair Acrobat, it once again lets me check or uncheck and tell it to cancel or continue. So, I tried telling it it could install the plug-in. It then told me I had to quit Safari. So, I quit Safari and tried again, but it keeps telling me I have to quit Safari even though I have already quit Safari.
This is hugely frustrating. It makes me want to make sure I never try to upgrade Acrobat again.
Any suggestions?
Thanks,
--Kenoli

Updated Acrobat Pro to 8.2.4 Now it will not launch.

I just updated my Acrobat 8 Pro to 8.2.4 and I get an error message that says
"Adobe Acrobat Professional 8 cannot be launched at this time. You must launch at least one other suite component . . . "
I am on a Mac Pro Quad-Core Intel Xeon running OS 10.6.4. I use Adobe Creative Suite 3 Design Premium, which is activated for the computer I use.
I have never had this problem when updating Acrobat before. What does it mean by "you must launch at least one other suite component . . ."? I opened Photoshop CS3 but that did not solve this.
What is the solution? How can I get Acrobat Pro to work?
Thanks for any help.

Hi
Add me to the list of users plagued with Adobeitis.
Like Bryan Rodgers I used TM to recover 8.2.3. Assuming this is still functioning Bryan perhaps you will be kind enough to tell us of any tweaks you had yo make, like trashing ‘plist’ etc.
The first launch of 8.2.3 went the same way as 8.2.4, then all was well. For a little while.
Then it was back to square one, even launching from within Bridge, i.e. clicking on a PDF, only resulted on a very brief appearance of Acrobat and then reappearance of the warning message.
UPDATE:
I seem to have resolved my TM Recovery problems by deleting the Folder in Applications/Adobe CS3 Master Collection/Adobe Acrobat 8 Professional.
Placing the recovered Folder in it’s place and having previously dragged the various ‘com.adobe.Acrobat.???.plist files to the Desktop.
Several files have been loaded and Acrobat quitted and restarted several time and all is still OK.
Hopefully the ‘solution’ will materialise soon.

Error 1328 when updating Acrobat Pro XI. Already did what Adobe recommended and uninstalled and reinstalled from my DVD. Still get Error 1382.

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